shop.resmed.com/GB/en/Reviews:
363 reviews in the last 12 months995 total reviews
Excellent
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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
28 Nov 2023
Verified review
Fast and efficient delivery
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27 Nov 2023
Verified review
First rate service.
Personal, caring and supportive.
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25 Nov 2023
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24 Nov 2023
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23 Nov 2023
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Chin strap
It was a chin strap. It fits but on some nights it moves forward or back on top of my head and comes loose
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22 Nov 2023
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LD
Lyn D.
Twickenham
21 Nov 2023
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21 Nov 2023
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Excellent
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20 Nov 2023
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Prompt dispatch. Product as described. Will buy from them again
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19 Nov 2023
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Deliveries are quick and the products excellent.
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18 Nov 2023
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Great service
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17 Nov 2023
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16 Nov 2023
Verified review
Well I needed the nose card prior to purchasing my last mask.
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16 Nov 2023
Verified review
Stock and item ia in my hands
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16 Nov 2023
Verified review
speedy response excellent packing
speedy response, excellent
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16 Nov 2023
Verified review
Delivery was much quicker than expected, packaging was very good. My only concern is the 14 day return policy as I am still waiting for my hospital appointment to set up my equipment and check mask is correct. This is all new to me
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14 Nov 2023
Verified review
Good company
Easy to reach, good advice, nice people, not looking to gouge you, reliable delivery.
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KC
Katherine C.
London
13 Nov 2023
Verified review
Their response to the failed delivery of my order was immediate and very helpful.
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13 Nov 2023
Verified review
Ease of website. Efficient service.
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11 Nov 2023
Verified review
Great quality goods. Delivered in good time *****
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