shop.resmed.com/GB/en/Reviews:
363 reviews in the last 12 months995 total reviews
Excellent
TrustmarkValid
Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
28 May 2023
Verified review
Whilst the service is great the humidifier tanks always strat leaking after about 18 months as the plastic used starts to crack.
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16 May 2023
Verified review
Excellent service as usual
I placed an order for some more Humidx filters for my face mask. The ordering process was very easy and delivery was very quick.
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4 Dec 2023
Verified review
professional company
received my order within 3 days.been ordering from resmed for a few years and found them very helpful when i have a problem
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22 May 2023
Verified review
Easy to navigate the website and order what I needed. Goods were despatched quickly and arrived safely. Thank you.
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7 Jul 2023
Verified review
Very quick delivery of my new mask as I required a spare one to take on holiday.
Will definitely use them again.
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AA
Anupam A.
Watford
23 Jun 2023
Verified review
True Value for Money…. For Life
My trusted stop for everything related to my sleep apnea. Quick, easy, value for money and super fast shipment.
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22 Jun 2023
Verified review
Jus the concept of Trusted shops who behave fairly and have reachable customers service. No haggle exchanges
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11 Jun 2023
Verified review
easy to order, easy to search website for goods, trusted shop, trusted products (i.e. not cheap immitations)
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3 Oct 2023
Verified review
Prompt service
Orders are fulfilled in a timely manner and arrive when stated suitability packaged to prevent damage
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3 Aug 2023
Verified review
Excellent site. Every item was described clearly and my order was as described. Thank you very much.
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28 Apr 2023
Verified review
A very satisfied customer
Well packed, great service, 5 Star product F20 Foam mask best seal I ever had thank you very much.
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2 Jun 2023
Verified review
Quick and easy to order and low prices direct from the manufacturer. Speedy low cost delivery too.
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21 Jun 2023
Verified review
Five star service
Very easy to navigate and shop online. Easy transaction, super fast delivery… Highly recommended…
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14 Nov 2023
Verified review
Good company
Easy to reach, good advice, nice people, not looking to gouge you, reliable delivery.
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25 Dec 2023
Verified review
Whats to improve? Nothing!
Website is easy to use, they deliver promptly, so I cannot suggest any improvements.
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CW
13 Jun 2023
Verified review
I have the reassurance that if something should go wrong, I am covered for a claim.
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KC
Katherine C.
London
13 Nov 2023
Verified review
Their response to the failed delivery of my order was immediate and very helpful.
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3 Nov 2023
Verified review
Expensive. They are the only supplier of equipment I need to maintain good health
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30 Sept 2023
Verified review
Great quality product
Love the fact that there is so much information about products and size charts
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CA
Colin A.
March
14 Jul 2023
Verified review
Excellent Service
Nothing. I ordered and it arrived very quickly, within days. Very good service.
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