ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
1 Reviews
Community member 
5 Reviews
Easy to use
Community member 
1 Reviews

New mask

Ordered the mask online and it arrived swiftly and safely. Just what you need when you have found the right mask
Community member 
5 Reviews
Order every 3 months always great service
Community member 
1 Reviews
Nothing. First class service.
Private profile 
2 Reviews
I couldn’t live without my Resmed products and the memory foam face masks are the best I have tried others but they don’t come close
Community member 
3 Reviews
Delivery quick
Community member 
2 Reviews
Quick and efficient with a quality product delivered well. Good communication and tracking ensures you know when it will arrive.
Community member 
2 Reviews

Always excellent products & service

Always excellent products, service and support from your technical staff and professional advice from sleep experts
Community member 
3 Reviews
Community member 
2 Reviews
Community member 
1 Reviews
Good product and easy to order on line, spoke to customer service and were very helpful and very informative.
Community member 
2 Reviews
Community member 
1 Reviews

CPAP User

I tried 3 different brands of CPAP before I tried Resmed. I have used their devices for 15 years now and they are best. The after sales is brilliant and friendly helpful advice always on hand from Lauren and Sarah.
Answer by ResMed UK
We’re delighted to hear you’ve been with us for so many years and that our team has been able to support you along the way. Thank you for your loyalty and kind words! Resmed Team
Community member 
1 Reviews
Could find what I wanted on the website.
Community member 
4 Reviews
Very quick on deliveries, packaging always very good. 100%
Community member 
1 Reviews
Community member 
2 Reviews

The equipment is costly and the offering isn't great

The equipment is costly, and the never ending price growth makes me uncomfortable. Also, when I was seeking a sleep study a couple years ago, the waiting time was in multiple weeks.... and you were unable to sell me a newer model (AirSense 11) instead of the 10.
Community member 
2 Reviews
Really easy to order, helpful descriptions and advice and super fast shipping
Community member 
1 Reviews