ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
1 Reviews
quick and responsive - no thoughts regards what can be done better.
Community member 
1 Reviews
Easy and quick service
Always prompt service.
Community member 
2 Reviews
Superb service as always!
Community member 
1 Reviews

First class products first class delivery but as a Luddite I sometimes struggle with the website! Perfect, thank you

First class pruducts
Community member 
1 Reviews
The CPAP machines I have are so easy to use and I can see the results every morning when I use either the hospital supplied Airsense10 machine or the one I bought recently the AirMini.
Answer by ResMed UK
Thank you for sharing this. It’s great to hear that both your AirSense 10 and your new AirMini are easy to use and helping you start the day with good results. We really appreciate it. Resmed team
Community member 
1 Reviews
Very straight forward process, items arrived promptly. Great Service ! Thx
Community member 
1 Reviews

Great service

Great service, great product and a pleasure to do business with
Community member 
3 Reviews

Customer support is excellent.

Individual items are pricey. Customer support has been/is excellent.
Community member 
1 Reviews
As apparently you are the only supplier your prices are very expensive. With new products continually being added or improved people change when they don’t need too.I have had about seven main machines some of which stopped working. As Sleep Apnoea is mostly a life long problem I often feel trapped and at your mercy
Community member 
2 Reviews
Great products and great company and service.
Community member 
3 Reviews

Excellent

The product was delivered on time and on perfect condition. The product availability was excellent. The cost was high, but the quality is there.
Community member 
5 Reviews
My order was very easy to purchase online and arrived well within the estimated time of delivery.
Community member 
3 Reviews

ResMed is a highly professional service

I find ResMed to be a highly professional service and the email support is also very helpful. I have been very happy with the products i buy there and they have arrived on time and well-packed. It is my go-to place for machine parts and accessories.
Community member 
1 Reviews
Prompt service, good product, simple set up, improved sleep from day one.
Community member 
2 Reviews
Accessory pricing is far too high and exploits customers who can’t go elsewhere The service engineers look to avoid warranty claims by suggesting water detracting as a stock reason. It is poor build on the new machines that cause water infiltration and it is virtually impossible to to avoid any signs of that.
Community member 
18 Reviews

Mask wipes

I bought the mask wipes which are much better for my mask with foam on.
CA
Colin A.
3 Reviews
Orders are quickly dispatched and delivered.
Community member 
1 Reviews
Excellent service
Community member 
2 Reviews