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Time2 Technology
Reviews:

98 reviews in the last 12 months2,162 total reviews  

4.48
Good
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Top positive review

12 Jan 2024
 Verified review
Your team member was understanding and very helpful and understanding, I already have an Oscar camera which appears to have gone faulty. It stopped recording, then said no s d card which it does have, then advised recording could only be obtained on the cloud! Until it went faulty it was excellent, though I do recall setting it up was not strait forward. I had to seek your assistance. This aspect might be simplified.
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Top negative review

9 Dec 2023
 Verified review
I will never buy anything from this firm again. Bought an AVA battery camera from them, which stopped working in night mode after about three months. So they replaced it with a new camera (seems fair so far). Then the replacement camera failed in exactly the same way,. As I needed a battery camera for the back garden and time2 had no suitable replacements (only mains power) I asked for a refund. They informed me that they didn’t give refunds past the first 30 days. After numerous emails and phone calls I had to settle for a credit note which I could only use to purchase a totally unsuitable alternative product. Just a waste of time and money, you have been warned.
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Reviews for Time2 Technology

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12 Jan 2024
 Verified review
Your team member was understanding and very helpful and understanding, I already have an Oscar camera which appears to have gone faulty. It stopped recording, then said no s d card which it does have, then advised recording could only be obtained on the cloud! Until it went faulty it was excellent, though I do recall setting it up was not strait forward. I had to seek your assistance. This aspect might be simplified.
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Answer by Time2 Technology
19 Jan 2024
Hello there, Thank you for sharing your feedback and giving us a 5-star rating! We're thrilled to hear that our team member was understanding and helpful in addressing the issues with your Oscar camera. Your experience helps us identify areas for improvement, and we appreciate your suggestions regarding the setup process. We're committed to providing top-notch products and support, and your satisfaction is our priority. If you ever need further assistance or have more feedback to share, please feel free to reach out. Thank you for choosing Time2 Technology! Best regards, Time2 Technology
11 Jan 2024
 Verified review
The sales staff were excellent. Answered all my questions clearly. Once ordered the cameras were easy to install. The cameras are really effective, providing reassurance and security. All up a really positive experience.
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Answer by Time2 Technology
19 Jan 2024
Hello, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our sales staff provided excellent assistance, answered your questions clearly, and that the installation of the cameras was a smooth process for you. It's wonderful to know that our cameras are delivering the reassurance and security you were seeking. We greatly appreciate your kind words and are delighted to have you as a satisfied customer. If you ever have more questions or need further assistance, feel free to reach out. We're here to help. Best regards, Time2 Technology
7 Jan 2024
 Verified review
Delivery was quick. Product appears to be working efficiently. We wanted this to supplement the ones we already have.
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Answer by Time2 Technology
10 Jan 2024
Hello there, Thank you for taking the time to share your experience with us! We're pleased to hear that the delivery was quick and that the product is working efficiently. Your feedback is valuable to us. We understand the importance of our products complementing your existing ones. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure your satisfaction. Thank you again for choosing Time2. We look forward to serving you in the future. Best regards Time2 Technology
11 Jan 2024
 Verified review
Excellent prices excellent guality would recommend it
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Answer by Time2 Technology
19 Jan 2024
Hello, Thank you so much for your fantastic review! We're thrilled to hear that you found our prices excellent and are satisfied with the quality of our products. Recommendations like yours mean a lot to us, and we truly appreciate your support. If there's anything else we can assist you with in the future or if you have any feedback to help us improve, please don't hesitate to let us know. We're here to ensure you continue to have an excellent experience with us. Thanks again for choosing Time2 Technology Best regards, Time2 Technology
28 Dec 2023
 Verified review
All good never had any problems with Time2.
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Answer by Time2 Technology
5 Jan 2024
Hi there, We are thrilled to receive your 5-star review! 🌟 Thank you so much for taking the time to share your positive experience with our product. We're delighted to know that it has met your expectations. Your feedback is invaluable to us, and it motivates our team to continue delivering top-notch products. If you ever have more insights to share or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Time2 Customer Support
12 Jan 2024
 Verified review
I got good assistance when I needed it.
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Answer by Time2 Technology
19 Jan 2024
Hello, Thank you for taking the time to share your positive experience! We're delighted to hear that you received good assistance when you needed it. Providing excellent support is a top priority for us, and we're glad we could meet your expectations. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in our services. Best regards, Time2 Technology
TD
Trish D.
Seaham County Durham
30 Dec 2023
 Verified review

A+++

Website clear, Fast delivery
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28 Dec 2023
 Verified review
Quick and fast delivery
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Answer by Time2 Technology
5 Jan 2024
Hi there, Wow! 🌟 Thank you for the fantastic 5-star review! We're thrilled to hear that you had a quick and fast delivery experience with us. Speedy delivery is a top priority for us, and we're delighted it made a positive impact on your experience. If there's anything else you need or if you have more feedback to share, feel free to reach out. Thanks again for choosing us and taking the time to leave such a glowing review! Best regards, Time2 Customer Support
9 Jan 2024
 Verified review
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Answer by Time2 Technology
10 Jan 2024
Hello there, We appreciate your positive feedback on our product and service. Our top goal is keeping customers happy. In order to improve security across the rest of your house, don't forget to check out the rest of our products on the Time2 website. Please don't hesitate to give us a call if you need any help at all. We would be delighted to help! We appreciate your time and have a great day ahead! Best regards, Time2 Technology
1 Jan 2024
 Verified review
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Answer by Time2 Technology
10 Jan 2024
Hello there, We appreciate your positive feedback on our product and service. Our top goal is keeping customers happy. In order to improve security across the rest of your house, don't forget to check out the rest of our products on the Time2 website. Please don't hesitate to give us a call if you need any help at all. We would be delighted to help! We appreciate your time and have a great day ahead! Best regards, Time2 Technology
11 Jan 2024
 Verified review
I lost the will to live, trying to connect the unit to Wi-Fi. It shouldn't be so difficult. The instructions supplied did not match the unit; I had to go on-line to get more guidance. One example was, scan the barcode/rf code, there were neither on the unit. I might try again, however, I purchased another unit (non-time2), which is currently working fine.
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Answer by Time2 Technology
19 Jan 2024
Hello, We're truly sorry to hear about the challenges you faced with connecting our product to Wi-Fi. Your experience does not meet the standards we aim to provide, and we sincerely apologize for any frustration caused. We appreciate your feedback, and we'll use it to identify areas for improvement in our instructions and the overall customer experience. If you decide to give our product another try, please don't hesitate to reach out if you encounter any issues. We're here to assist and ensure a smoother experience. Thank you for bringing this to our attention, and we wish you the best with your alternative unit. Kind regards, Time2 Technnology
30 Dec 2023
 Verified review
Too quick to sign off on a job even without helping the client. Questions were not answered.
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Answer by Time2 Technology
2 Feb 2024
Hello there, We sincerely apologize for the challenges you faced during your recent interaction with our support team. It's disheartening to hear that your questions were not answered adequately, and we understand the frustration this may have caused. Our commitment is to provide exceptional support and ensure that every customer concern is addressed thoroughly. We deeply regret that we fell short of these expectations in your case. Once again, we apologize for any inconvenience caused and appreciate your understanding as we work to improve your experience. Best regards, Time2 Customer Support
30 Sept 2023
 Verified review
The products are of ok standard but getting some of the accessories to get working can be a pain,contacted the support to get an internal siren working and they're not much help. They need to come up some high standard product guides;what you get along with the product in some cases doesn't match with what you get on their site. Considering the experience, I am in double minds about buying another product from them. One major reason I went for this product is RF that works even if the WiFi is down.Wish they learn from the short comings and turn it to be reliable and durable products.
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Answer by Time2 Technology
5 Oct 2023
Hi there, Thank you so much for taking the time to share your opinions, they mean so much to us. We are so happy to hear that your okay with our product. However, we are sorry to learn about our accessories has some issue, this is not our usual service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better. Thank you again for your feedback, and we look forward to serving you again. Kind regards, Time2
13 May 2023
 Verified review
Great reliable product (Oscar2 security camera). Excellent response/service if you have any queries......quick to respond to emails. Wish they would bring out a 'colour' one for when it goes dark and then doesn't go into Black & White mode.
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Answer by Time2 Technology
15 May 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! We have the IR Night Vision in which you can adjust settings to On/Off or Auto which allows for the camera to change back into colour when it detects light. If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
19 Aug 2023
 Verified review
Getting the camera to see the QR code was the only problem, my mobile phone was on a low energy mode therefore was not so right . Temporarily adjusted the picture to make it brighter before it picked it up
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Answer by Time2 Technology
21 Aug 2023
Hi there, Thanks for taking the time out to leave us your feedback. If you are struggling with anything at all, do let us know and we will be happy to help you! Yes, you will need to ensure the brightness on your device is at its highest. Due to reflection and things like that, it may sometimes struggle to pick up the code. All the best with your Time2 product! Kindest regards, Time2
6 May 2023
 Verified review

Time2 security / elderly camera

Easy to set up 1 camera, 2nd camera was harder, but when you do set up you realise how easy it is. Would buy more to set up as very good sound and picture quality is clear.
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Answer by Time2 Technology
9 May 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
7 Sept 2023
 Verified review

Sophia indoor unit

I already have an Oscar unit and it works well. I decided to try and use an indoor unit through a window to view my rear deck. Did not want to drill holes in the recently fitted soffits.It seems to work ok so far, later I will do a test at night
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Answer by Time2 Technology
8 Sept 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
3 Jun 2023
 Verified review

Pleased with what I've good.

Delivery and packaging very good. I found instructions for a bit patchy, but managed to get it to work without too much trouble. Found registering warranty problematic as the door bell chime wasn't on the list.
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Answer by Time2 Technology
5 Jun 2023
Hi there, Thanks for taking the time out to leave us your feedback. When you register for warranty, this will cover all the products that you have in that order. If you are struggling with anything at all, do let us know and we will be happy to help you! All the best with your Time2 product(s)! Kindest regards, Time2
8 Jun 2023
 Verified review
So very easy to deal with, they answered several question's about the outside camera's that I wasn't sure about, all good. I have since orded 1 and will set it up next week, as we are away on holiday.
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Answer by Time2 Technology
9 Jun 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time2
13 Jul 2023
 Verified review

Excellent CCTV

Arrived very quickly Excellent quality of surveillance on camera Had a little trouble setting it up but rang up and I was talked through how to set it up So pleased I have now ordered a second one
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Answer by Time2 Technology
14 Jul 2023
Hi there, We appreciate your 5-star review on our product/service. Customer satisfaction is our number 1 priority. Please be sure to take a look at the rest of our products on our Time2 website where you can increase security in and around the rest of your home! If you are struggling with anything at all, please be sure to give us a call and I am more than happy to assist you! Thank you for your time and all the best with your Time2 products! Kindest regards, Time