Time2 Technology

Reviews:

Hello there, We're sincerely sorry to hear about the difficulty you encountered with connecting our doorbell to your network. Your feedback is invaluable to us, and we understand the frustration that arises when a product doesn't meet expectations, especially when it comes to something as crucial as home security. We apologize for any inconvenience this may have caused you. Our team is committed to ensuring that our products are user-friendly and seamlessly integrate into your home environment, and it's disheartening to learn that we missed the mark in this instance. We would like to assist you in resolving this issue as quickly as possible. Our technical support team is available to provide guidance and troubleshoot any connectivity issues you may be experiencing with your BT router. Please don't hesitate to reach out to us, and we'll do everything we can to ensure your doorbell is up and running smoothly. Once again, we apologize for the inconvenience and frustration this has caused, and we appreciate your patience and understanding as we work to address the issue. Best regards, Time2 Customer Support

Hello, Thank you for your feedback and for choosing our camera. We're glad to hear that you find it to be good overall. We apologize for the inconvenience caused by the strange sound pickup issue, especially in quiet background conditions. We take customer feedback seriously and will look into this issue further to see how we can improve. By the way, you can book Royal Mail to come collect or you can take it to the local post office. We sent an email including the link. If you have any further concerns or questions, please don't hesitate to reach out to us. We're here to help ensure your experience with our products is as positive as possible. Best regards, Time2 Technology

Hello, We're truly sorry to hear about the challenges you faced with connecting our product to Wi-Fi. Your experience does not meet the standards we aim to provide, and we sincerely apologize for any frustration caused. We appreciate your feedback, and we'll use it to identify areas for improvement in our instructions and the overall customer experience. If you decide to give our product another try, please don't hesitate to reach out if you encounter any issues. We're here to assist and ensure a smoother experience. Thank you for bringing this to our attention, and we wish you the best with your alternative unit. Kind regards, Time2 Technnology

Hello there, We sincerely apologize for the challenges you faced during your recent interaction with our support team. It's disheartening to hear that your questions were not answered adequately, and we understand the frustration this may have caused. Our commitment is to provide exceptional support and ensure that every customer concern is addressed thoroughly. We deeply regret that we fell short of these expectations in your case. Once again, we apologize for any inconvenience caused and appreciate your understanding as we work to improve your experience. Best regards, Time2 Customer Support

Hello, We’re sorry to hear that you had a negative experience with us. We take full responsibility for not meeting your expectations and will take immediate action to address the issues you brought to our attention. Please accept our sincerest apologies and know that we’re working to improve our services. Your feedback is important to us, and we appreciate you taking the time to point out something that needs improvement. Best regards, Time2 Technology