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Top positive review
4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
I found it difficult to discover info about the tiles from the website, though on the phone they were more helpful. Delivery was a big problem, as their chosen deliverers wouldn't give a time slot, then didn't ring the bell, so I stayed in all day waiting for something already left on my doorstep at midday. Bricoflor operator was indifferent to this - "not my business".
Found on line and had excellent service and advice. The samples arrived promptly, the order was smooth and the Lino has arrived on time to complete the job.
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13 Feb 2024
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I had issue with the delivery. Excellent customer service, sort out my problem immediately
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13 Feb 2024
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Fantastic product
Easy to order, great product, and really helpful team in the office.
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15 Feb 2024
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Good Customer Services, speedy delivery and competitively priced
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25 Jan 2024
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Great service.
Easy website to use, competitive prices and delivered on time.
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30 Jan 2024
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Competitive prices and speedy delivery
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7 Feb 2024
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26 Jan 2024
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6 Jan 2024
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Great communication, great border
Great communication when a delay occurred, and then the item arrived much earlier than expected. 2 orders now and very happy with border and service
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11 Jan 2024
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Easy to navigate web site, good prices, friendly staff when I had a query, reasonable delivery time, Royal Mail delivery & good notice. Thank you
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30 Dec 2023
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Easy ordering process and a wonderful service from the lovely Silvi in the office, nothing is ever too much trouble ⭐️⭐️⭐️⭐️⭐️
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20 Dec 2023
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Very pleased with the service. Got us out of a mess when we were let down by another company. Product is a great quality
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17 Jan 2024
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I was impressed that my order was dispatched quickly enough to catch the flight to Dubai!
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6 Jan 2024
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Items always as described. Delivered on time
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11 Jan 2024
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9 Jan 2024
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8 Jan 2024
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10 Oct 2023
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carpet tile order
I ordered carpet tiles on sale and the delivery cost was reasonable, made it cheaper than B&Q. I had a concern about a duplicate order and Bricoflor responded by email really quickly and positively.
The order was delivered today by parcel force, 1 hour window and they arrived at the earlier end of the time slot, and carried the tiles in for me, which was really helpful. The only quibble would be with parcelforce, they gave an option to choose another delivery day and it wasnt picked up on their end, fortunately i was able to move things around to be home. More of an issue with Parcelforce than Bricoflor, to be fair.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're delighted that you had a good experience with us! Timely and reliable delivery is a top priority for us, and if you ever have any feedback or questions, please feel free to reach out. Your satisfaction is our priority, and we look forward to helping you again in the future.
1 Dec 2023
Verified review
A good range of carpet tiles.
A good range of carpet tiles at excellent prices. A phone call to the company asking for technical advice was answered instantly and a later call asking for an update on delivery was followed up and also dealt with promptly.
One small criticism, the tiles were shipped from Europe and could have been packed a little better. A few corners were slightly damaged but did not cause a problem overall.
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19 Oct 2023
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There’s nothing you could do better I’ve bought paper from you twice now both times Versace paper. Your packaging is amazing the paper is amazing and the delivery time is always when you say it will be this time it was actually earlier THANK YOU . IF I COULD GIVE 10 STARS I WOULD
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
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