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Top positive review
4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
I found it difficult to discover info about the tiles from the website, though on the phone they were more helpful. Delivery was a big problem, as their chosen deliverers wouldn't give a time slot, then didn't ring the bell, so I stayed in all day waiting for something already left on my doorstep at midday. Bricoflor operator was indifferent to this - "not my business".
It’s a second order we did with Bricofloor and they never fail. We have a cork floor in the attic and first floor now. It’s so beautiful, they play with the light, soundproofing great stuff! We love this all the way through. Plus Julie from customer service very efficient , friendly and always helping to get things moving. Thank you so much ! Jacek & Daria
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11 days ago
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All Ok, the parcel was torn, but contents was fine. the parcel was left at the door step, nobody rang or knocked to let us know it had arrived
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1 Mar 2024
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Excellent all round. Very good choice, reasonably priced and very quick delivery. I cannot fault them.
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12 Mar 2024
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Great product range and speedy delivery for an unbeatable price. What's not to love?
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9 days ago
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Delivered earlier than expected and were way cheaper than the others.
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7 days ago
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delivered when agreed great product packed well, helpful driver.
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4 Mar 2024
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Great customer service, good prices and speedy delivery.
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6 days ago
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7 days ago
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9 days ago
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6 Mar 2024
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Inaccurate Stock Levels Online
Showing stock as in stock online when it is in fact out of stock. Money is taken and the order gets placed only to then have to wait 3 days for a refund when they email to advise.
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Answer by BRICOFLOR
6 Mar 2024
Dear Customer,
Apologies for the inconvenience caused by the stock discrepancy. We informed you within 3 hours and ensured your refund was processed by the next day. We appreciate your understanding.
Your BRICOFLOR Team
10 Mar 2024
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I haven’t received my order!
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Answer by BRICOFLOR
11 Mar 2024
Dear customer,
We apologize for the inconvenience. UPS attempted delivery on Friday, within the expected timeframe, but faced an address issue, causing a delay. It appears we haven't heard from you regarding this. For prompt assistance, please contact our support team via phone or email. We're here to help ensure your order arrives as soon as possible.
Thank you for your patience and understanding.
Kind regards
Your BRICOFLOR Team
23 Feb 2024
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Wallpaper is such good quality and so lovely. Customer service was very helpful with giving refund when delivery driver asked for a payment.
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13 Feb 2024
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I had issue with the delivery. Excellent customer service, sort out my problem immediately
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13 Feb 2024
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Fantastic product
Easy to order, great product, and really helpful team in the office.
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15 Feb 2024
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Good Customer Services, speedy delivery and competitively priced
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22 Feb 2024
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Great carpet, looked really nice on a campervan ceiling !!!
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