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Top positive review
12 Oct 2023
Verified review
Customer service excellent. Potential customers I would encourage you to shop with confidence this company really look after their customers.
Very happy with my product, albeit a bit damaged due to issues with delivery.
Difficulty trying to arrange redelivery this was NOT an issue with tecktake.
Fantastic and effective communication from members of the tectake team.
I would shop again with tectake and recommend the company. Outstanding customer service. Compensated generously for my experience.
Cheap materials and poorly made with no accountability. Between myself and my parents we had 22 of these chairs, 18 of which have broken, the exact same problem with each of them. Because we still like the tables and how they fit the space I took these to 4 different welders to try and find a fix for these chairs but all came to the exact same conclusion they are very poorly made and the wrong type of welding has been used. They look nice and seem to be a bargain at first glance but they are not design to last more than a year, ours were used inside so maybe got a bit more use than outdoors ones and therefore we didnt even make 5 months. To top this off with clear evidence of little to no welding on the supports of the broken legs Tectake have taken no responsibility for this fault and are trying to claim improper use because i had them delivered to work. Please dont expect Tectake's items to last much past their warranty and if they do break sooner, dont expect them to do anything about it.
We had a small issue with a couple of pieces of the garden furniture we had bought. The customer service team were quick to respond and sort out the issue
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28 Mar 2024
Verified review
Communication was excellent, we were informed every step of the way.
Great service. Good communication and delivery.
My husband managed to put the furniture together by himself. Very pleased and good quality for the money. Can't wait to start using it
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24 Mar 2024
Verified review
On the whole a good experience
I have various items from tectake. Apart from a few shipping issues I have only had a miniscule flaw on one of the products but apart from a cosmetic issue all have been fine.
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21 Feb 2024
Verified review
Great responce.
The best part is the response to any issues after delivery always instant with a positive outcome.
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9 Feb 2024
Verified review
Everything went as expected
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13 Feb 2024
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3 Jan 2024
Verified review
good quality item, stylish and modern.
I already owned one of the items I purchased, and we went on and purchased a second one for our holiday home. It's a stylish and useful little stool.
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12 Oct 2023
Verified review
Customer service excellent. Potential customers I would encourage you to shop with confidence this company really look after their customers.
Very happy with my product, albeit a bit damaged due to issues with delivery.
Difficulty trying to arrange redelivery this was NOT an issue with tecktake.
Fantastic and effective communication from members of the tectake team.
I would shop again with tectake and recommend the company. Outstanding customer service. Compensated generously for my experience.
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8 May 2023
Verified review
I wrote a review before and that was one start. Now updated
The Item came in damaged and I wrote a review. Actually someone at tectake read it and I was very astonished. From thereon things went fast and smooth. They phoned me and asked what the problem was with the part. I explained and sent photos. I got a new one. What more can you ask for. I thought that was really good service
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25 Jun 2023
Verified review
Quick delivery, good value for the price, putting one of the chairs and the table together was fine, the other one was a bit awkward. So I had to dismantle it and start again. This aside, they look nice, are reasonably sturdy and are perfect for the summer.
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10 Aug 2023
Verified review
Delivery
Had initial problem with delivery got in touch with customer services spoke with Theo who sorted the problem. The item received was exactly what was described. So extremely happy in the end.
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10 Jun 2023
Verified review
Ordered a set of suitcases, quality is good and a reasonable price. After the order was placed the communication was very good in terms of when the item would be delivered. Would recommend.
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7 Jul 2023
Verified review
The product and service was great. If I had to find something to improve, I would suggest you change the fixings as there are so many and these are very fiddly.
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26 Jun 2023
Verified review
Delivery was prompt and within estimated time good quality goods took awhile to put together but worth the money
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