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Top positive review
12 Oct 2023
Verified review
Customer service excellent. Potential customers I would encourage you to shop with confidence this company really look after their customers.
Very happy with my product, albeit a bit damaged due to issues with delivery.
Difficulty trying to arrange redelivery this was NOT an issue with tecktake.
Fantastic and effective communication from members of the tectake team.
I would shop again with tectake and recommend the company. Outstanding customer service. Compensated generously for my experience.
Cheap materials and poorly made with no accountability. Between myself and my parents we had 22 of these chairs, 18 of which have broken, the exact same problem with each of them. Because we still like the tables and how they fit the space I took these to 4 different welders to try and find a fix for these chairs but all came to the exact same conclusion they are very poorly made and the wrong type of welding has been used. They look nice and seem to be a bargain at first glance but they are not design to last more than a year, ours were used inside so maybe got a bit more use than outdoors ones and therefore we didnt even make 5 months. To top this off with clear evidence of little to no welding on the supports of the broken legs Tectake have taken no responsibility for this fault and are trying to claim improper use because i had them delivered to work. Please dont expect Tectake's items to last much past their warranty and if they do break sooner, dont expect them to do anything about it.
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Reviews for tectake.co.uk
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10 Aug 2023
Verified review
Delivery
Had initial problem with delivery got in touch with customer services spoke with Theo who sorted the problem. The item received was exactly what was described. So extremely happy in the end.
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10 Jun 2023
Verified review
Ordered a set of suitcases, quality is good and a reasonable price. After the order was placed the communication was very good in terms of when the item would be delivered. Would recommend.
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24 Mar 2024
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On the whole a good experience
I have various items from tectake. Apart from a few shipping issues I have only had a miniscule flaw on one of the products but apart from a cosmetic issue all have been fine.
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7 Jul 2023
Verified review
The product and service was great. If I had to find something to improve, I would suggest you change the fixings as there are so many and these are very fiddly.
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30 May 2023
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Customer service was excellent, really helpful
The instructions to put together the furniture are appaling..no detail or use at all.
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26 Jun 2023
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Delivery was prompt and within estimated time good quality goods took awhile to put together but worth the money
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10 Jul 2023
Verified review
Parcels did not all arrive together...but everything was explain..
Will 100% use company again..as price was good
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