Details and terms and conditions of the Trusted Shops Guarantee
You can protect your purchase up to an amount of EUR 2,500 against the loss of your payment in the event of non-delivery or after the return of the goods – regardless of the method of payment. The guarantee runs for 30 days. The shop bears the costs of the buyer protection for you!
If you buy goods in another currency, the following coverage amounts apply:
EUR 2,500, CHF 4,000, PLN 10,000, GBP 2,500, AUD 3,000, BGN 5,000, CAD 3,000, CZK 60,000, HRK 18,000, HUF 700,000, LTL 8,500, NZD 3,500, RON 10,000, RUB 100,000, TRY 5,500, DKK 20,000, NOR 20,000, SEK 20,000, USD 2,500.
Terms and conditions in detail
Quality assured through objective audit criteria
www.clarks.co.uk fulfils the Trusted Shops quality criteria and is thus awarded the Trusted Shops trustmark. Compliance with the criteria is continuously audited by experts. The audit covers areas such as data protection, costs and payment, delivery terms, returns processing and customer service.