Reviews for storagetrunks.co.uk
4.83/5.00
Excellent
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storagetrunks.co.ukReviews
: 301Excellent
Details
Contact
Contact
Logicline Trunks LTD
Unit 3 High House Farm Barling Road
SS3 0LZ Barling
United Kingdom
Trade register
SOUTHEND-ON-SEA ESSEX Company No. 06799078
Authorised representative
Matt Collis
the most relevant positive review
2021-06-28T10:56:22Z 1 month ago
The trunks were just what I was looking for. They hold a large capacity which is fantastic for storage solution. Originally purchased two, and was so pleased with the quality and look once received that I have now purchased a further two trunks! I have been complemented on how aesthetically pleasing they look on numerous occasions which is an added bonus, and I completely agree.
I highly recommend these trunks to anyone who is in two minds of purchasing them. You won't regret it if you do.
the most relevant critical review
2020-12-17T13:26:57Z 8 months ago
Trunk arrived damaged. Logicline took two months to process refund and then deducted shipping to me (which was "free") and their collection costs (around £19). Escalated to PayPal who ruled in my favour despite Logicline insisting the trunk was blemish free. As they refused to confirm to PayPal that the trunk had been returned or provide tracking information, I was unable to recoup shipping costs.
storagetrunks.co.uk- Logo - reviews
Answer by storagetrunks.co.uk
7 months ago
As per our reply to your Trustpilot and Google reviews: We pride ourselves highly on the quality of the handmade bespoke product that we produce in our factory, as well as our personal customer service for which we have received many very positive reviews, so we were sorry to hear that you wished to return your trunk as it was not to your liking.
Our standard T&C's clearly state that the goods must either be returned at your own expense, or we will arrange the collection with our couriers and the return charges will be deducted from the refund.
We have fully cooperated with Paypal in this case regarding these charges and after all of the documents and facts were provided to them, they ruled in our favour. However, as this did indeed prolong their decision by several weeks we would like to offer you a 10% discount as a gesture of goodwill on any future order you may wish to make.
Read the most relevant positive or most relevant critical review
Positive
Critical
2021-06-28T10:56:22Z 1 month ago
The trunks were just what I was looking for. They hold a large capacity which is fantastic for storage solution. Originally purchased two, and was so pleased with the quality and look once received that I have now purchased a further two trunks! I have been complemented on how aesthetically pleasing they look on numerous occasions which is an added bonus, and I completely agree.
I highly recommend these trunks to anyone who is in two minds of purchasing them. You won't regret it if you do.
2020-12-17T13:26:57Z 8 months ago
Trunk arrived damaged. Logicline took two months to process refund and then deducted shipping to me (which was "free") and their collection costs (around £19). Escalated to PayPal who ruled in my favour despite Logicline insisting the trunk was blemish free. As they refused to confirm to PayPal that the trunk had been returned or provide tracking information, I was unable to recoup shipping costs.
storagetrunks.co.uk- Logo - reviews
Answer by storagetrunks.co.uk
7 months ago
As per our reply to your Trustpilot and Google reviews: We pride ourselves highly on the quality of the handmade bespoke product that we produce in our factory, as well as our personal customer service for which we have received many very positive reviews, so we were sorry to hear that you wished to return your trunk as it was not to your liking.
Our standard T&C's clearly state that the goods must either be returned at your own expense, or we will arrange the collection with our couriers and the return charges will be deducted from the refund.
We have fully cooperated with Paypal in this case regarding these charges and after all of the documents and facts were provided to them, they ruled in our favour. However, as this did indeed prolong their decision by several weeks we would like to offer you a 10% discount as a gesture of goodwill on any future order you may wish to make.
What other customers say about their experience with storagetrunks.co.uk
2021-06-28T10:56:22Z 1 month ago
The trunks were just what I was looking for. They hold a large capacity which is fantastic for storage solution. Originally purchased two, and was so pleased with the quality and look once received that I have now purchased a further two trunks! I have been complemented on how aesthetically pleasing they look on numerous occasions which is an added bonus, and I completely agree.
I highly recommend these trunks to anyone who is in two minds of purchasing them. You won't regret it if you do.
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2021-07-16T09:54:31Z 12 days ago
Friendly, personal and efficient service to give the customer exactly what they need. No detail missed. We have used them before and will use them again. Recommend very highly :)
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2021-07-26T12:39:58Z Yesterday
I was very pleased to receive the trunk so promptly. I was answered very quickly when I had a small problem. A very good company and ver good service. Thank you.
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2021-07-14T12:45:39Z 14 days ago
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2021-06-14T14:47:43Z 1 month ago
Bought the red storage trunk for my grandson's 4th birthday and it seems to be a great hit as a pirate's goody box. I put gold and silver chocolate coins in for the treasure which worked well.
I hope it will prove its worth as a toy box but he may well have different ideas.
It seems sturdy and is a great size so fingers crossed it lasts for many years.
Am very pleased with the purchase and delivery was prompt and efficient. Thank you.
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2021-06-22T21:26:29Z 1 month ago
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2021-05-27T10:20:51Z 3 months ago
Good strong trunks, nice looking, lots of space, just bought my second one in the space of a month as they are so good.bought the Alloy with black trim, very smart n childproof , Bonus !! Will be buying more soon after redecs, Great customer service too, very helpful n fast delivery , highly recommend.
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2021-04-29T10:10:31Z 3 months ago
Great service and it fits all my baking equipment, will definitely order another trunk and recommend storagetrunks.co.uk to my friends happy customer thank u so much
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2021-05-09T00:01:45Z 3 months ago
GREAT QUALITY TRUNK AND GREAT SERVICE ALSO - HIGHLY RECOMMENDED 5 STARS - WILL BE BUYING MORE
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2021-05-19T18:50:10Z 3 months ago
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2021-04-15T14:00:32Z 4 months ago
The trunk is beautiful and for a great price.
The delivery was very speedy, the next day after I ordered.
Very happy with my purchase
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2021-04-19T18:35:29Z 4 months ago
Very pleased with my purchase kept me up to date with info delivery on time thankyou
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2021-04-16T09:37:27Z 4 months ago
Courtesy and reliability of the service.
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2020-10-17T10:49:34Z 10 months ago
Wonderful product and fantastic service. Quality craftsmanship that can withstand being used as a space to hide and play by our kids, as well as being a versatile and contemporary way of storing all the clutter, teddies and other bits and bobs that would otherwise be on the floor. Wholeheartedly recommend this company and the service team there. Thank you!
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2021-02-04T10:06:47Z 6 months ago
I always used to buy Mossman trunks for my children to use at Boarding school but decided to try out Logicline Trunks this time to compare quality and value for money. I cannot fault the trunks, if anything their construction is sturdier and considerably less than I used to pay before. Well done, I will recommend you highly.
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2021-02-15T17:40:09Z 6 months ago
My daugther required a custom made tack/blanket box for her horse and I received the most helpful advice with regards to size and accessories. The turn around time was just one week and I am very impressed with the final product. Many thanks!
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2020-12-28T18:43:44Z 7 months ago
Hi Matt,
Trunk safely delivered today. Brilliant organisation from start to finish.
You made my PA role redundant you are so efficient.
Thank you again. We will recommend you highly to others.
Best wishes and stay safe
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2020-10-01T21:00:25Z 10 months ago
Brilliant. A personal service with real humans! Just great to deal with... And no judgement when I got the sizes wrong! Collected and replaced in time for use. Fab company x
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2021-01-27T17:31:40Z 6 months ago
We love everything about our trunk and will definitely return to buy another one soon. We highly recommend this company!
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2021-03-03T17:32:44Z 5 months ago
Vielen Dank fuer die schnelle und problemfreie Abwicklung und Lieferung. Ich bin sehr zufrieden.
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Reviews for storagetrunks.co.uk
4.83/5.00
Excellent
How is the rating calculated?
Details about storagetrunks.co.uk
Contact
Logicline Trunks LTD
Unit 3 High House Farm Barling Road
SS3 0LZ Barling
United Kingdom
Trade register
SOUTHEND-ON-SEA ESSEX Company No. 06799078
Authorised representative
Matt Collis