Certificate for sanctuary-bathrooms.co.uk

No. X7773F4BA98BA2962D08CCADAD832942C
 

Approved on
17/07/2013
Valid until
16/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for sanctuary-bathrooms.co.uk



Excellent

4.83/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 276 Trusted Shops reviews collected in the last 12 months.
In total, sanctuary-bathrooms.co.uk has already collected 647 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/11/2018
Date of order
10/11/2018
18/11/2018
Knowledgeable, patient and extremely helpful advisors at the end of the phone.
5.00
Excellent

Date of publication
17/11/2018
Date of order
09/11/2018
17/11/2018
Excellent service, prices and selection
5.00
Excellent

Date of publication
16/11/2018
Date of order
08/11/2018
16/11/2018
The website was easy to use and I found what I was liking for at a competitive price. I was kept well informed on the progress of my order and the item was delivered exactly as scheduled.
5.00
Excellent

Date of publication
16/11/2018
Date of order
08/11/2018
16/11/2018
Excellent help and advise in the telephone, and speedy delivery. Great product. Very happy thanks
5.00
Excellent

Date of publication
16/11/2018
Date of order
07/11/2018
16/11/2018
Great products and quick delivery. We have refurbished our house and used them for our bathrooms. Highly recommend
4.67
Excellent

Date of publication
15/11/2018
Date of order
07/11/2018
15/11/2018
Very efficient
5.00
Excellent

Date of publication
15/11/2018
Date of order
07/11/2018
15/11/2018
Great customer service and goods delivered on time. The bath and shower screen haven't been installed yet but seem to be excellent quality.
5.00
Excellent

Date of publication
14/11/2018
Date of order
06/11/2018
14/11/2018
Excellent product and excellent service
5.00
Excellent

Date of publication
14/11/2018
Date of order
06/11/2018
14/11/2018
Excellent communication to explain issue with out of stock items.
5.00
Excellent

Date of publication
14/11/2018
Date of order
06/11/2018
14/11/2018
Great service
5.00
Excellent

Date of publication
14/11/2018
Date of order
06/11/2018
14/11/2018
Everything on time and as advertised
5.00
Excellent

Date of publication
10/11/2018
Date of order
02/11/2018
10/11/2018
Not fitted product yet but so far service been fine - arguably too many updates in order progress though
5.00
Excellent

Date of publication
09/11/2018
Date of order
31/10/2018
09/11/2018
Good quality products & prompt service
5.00
Excellent

Date of publication
04/11/2018
Date of order
19/10/2018
04/11/2018
Good quality and very pleasant staff
5.00
Excellent

Date of publication
04/11/2018
Date of order
27/10/2018
04/11/2018
I have been dealing with many companies over the last month as was creating a shower room and new bathroom in my home. Made many purchases and found Sanctuary best company to deal with by a mile. Helpful service on telephone, good quality items at fair price and excellent delivery service - arrived when said they would, which is very rare. Intended to congratulate you on anyway excellent service.
5.00
Excellent

Date of publication
02/11/2018
Date of order
25/10/2018
02/11/2018
Ordering was pretty straightforward. However, their delivery process was a bit disappointing. Item said would be delivered between 2-5 days but was delivered after a week. When I called customer services after a week they said I could have it next day at kerb side or wait another 4 days to be delivered inside. Needed it sooner rather than later so opted for next day but very heavy shower tray
2.67
Fair

Date of publication
02/11/2018
Date of order
25/10/2018
02/11/2018
good service
5.00
Excellent

Date of publication
31/10/2018
Date of order
23/10/2018
31/10/2018
Value for money and decent prices, fast delivery.
5.00
Excellent

Date of publication
30/10/2018
Date of order
21/10/2018
30/10/2018
Good
5.00
Excellent

Date of publication
28/10/2018
Date of order
20/10/2018
28/10/2018
Perfect price. Perfect delivery. Very helpful phone line. We will use you again.
5.00
Excellent

Date of publication
27/10/2018
Date of order
19/10/2018
27/10/2018
Helpful telephone advice followed by easy internet order and prompt delivery.
5.00
Excellent

Date of publication
27/10/2018
Date of order
19/10/2018
27/10/2018
Great customer service when we asked for an order to be expedited. Excellent courier delivery with regular updates and time slot details.
5.00
Excellent

Date of publication
27/10/2018
Date of order
16/10/2018
27/10/2018
The only company out of 6 including John Lewis and Heals to deliver when they were supposed to And were considerate in sorting out a delivery that worked for me. Thank you.
5.00
Excellent

Date of publication
25/10/2018
Date of order
16/10/2018
25/10/2018
Prompt and efficient service
4.00
Good

Date of publication
23/10/2018
Date of order
14/10/2018
23/10/2018
Really easy to purchase from Sanctuary Bathrooms and delivery was excellent
5.00
Excellent

Date of publication
22/10/2018
Date of order
14/10/2018
22/10/2018
I ordered a Crosswater wall mounted basin tap set which was the cheapest I could find on the internet. I needed it quickly so paid a bit extra for next day delivery. Everything arrived on time, well packaged and I was very pleased with the product. Definitely recommend.
5.00
Excellent

Date of publication
22/10/2018
Date of order
12/10/2018
22/10/2018
Everything is good here.
5.00
Excellent

Date of publication
20/10/2018
Date of order
12/10/2018
20/10/2018
Responded to a query superfast. Superb value. Fast delivery.
5.00
Excellent

Date of publication
13/10/2018
Date of order
05/10/2018
13/10/2018
Didn't say about shower tray I purchased it was hollow underneath and needed cement so a bit disappointed this wasn't mentioned as it did cost nearly £200
3.67
Good

Date of publication
12/10/2018
Date of order
04/10/2018
12/10/2018
They had the bath tub I was after in a variety of sizes and gave me advice as to what panels to buy.
Delivery arrived when expected and I got a phone call to confirm arrival when there was a delay.
Very happy, would recommend to friends and family.
5.00
Excellent

Date of publication
12/10/2018
Date of order
04/10/2018
12/10/2018
GREAT SERVICE
5.00
Excellent

Date of publication
12/10/2018
Date of order
04/10/2018
12/10/2018
Have used this company previous and have had great service and prices both time on bathroom items
5.00
Excellent

Date of publication
10/10/2018
Date of order
02/10/2018
10/10/2018
all round good experience
5.00
Excellent

Date of publication
10/10/2018
Date of order
02/10/2018
10/10/2018
I ordered a basin which came within the stated delivery period and a competitive price. I would use them again.
5.00
Excellent

Date of publication
10/10/2018
Date of order
23/09/2018
10/10/2018
Very satisfied
5.00
Excellent

Date of publication
09/10/2018
Date of order
01/10/2018
09/10/2018
Great experience & product
5.00
Excellent

Date of publication
08/10/2018
Date of order
29/09/2018
08/10/2018
Great price and delivered on time.
5.00
Excellent

Date of publication
06/10/2018
Date of order
28/09/2018
06/10/2018
Excellent quality and service .
5.00
Excellent

Date of publication
06/10/2018
Date of order
28/09/2018
06/10/2018
Excellent service
5.00
Excellent

Date of publication
04/10/2018
Date of order
25/09/2018
04/10/2018
5 stars all round. Couldn’t have been more helpful & very impressed with delivery as we live in very rural area. Well done.
5.00
Excellent

sanctuary-bathrooms.co.uk customer reviews

sanctuary-bathrooms.co.uk

sanctuary-bathrooms.co.uk was certified by Trusted Shops on 17/07/2013.

Contact
Units 5, 6 & 7 Evans Business Centre, Armley Road
LS12 2EP Leeds
United Kingdom
info@sanctuary-bathrooms.co.uk
sanctuary-bathrooms.co.uk
Owner
Sanctuary Bathrooms Leeds Ltd
Units 5, 6 & 7 Evans Business Centre, Armley Road
LS12 2EP Leeds
United Kingdom
Authorized representative
James Roberts
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with sanctuary-bathrooms.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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