stonerefurb.co.uk- Logo - reviews

stonerefurb.co.uk
Reviews:

312 reviews in the last 12 months787 total reviews  

4.82
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

4 Sept 2023
 Verified review
Love that the descriptions are accurate and items in really good condition on arrival. Prices can be very reasonable, especially if there's a sale but you have to know your stuff to see if it's a bargain or not. Contact could be a lot better and can sometimes not get a response from website messages which is disappointing.

Top negative review

12 Sept 2023
 Verified review
Stone refurb are all to happy to take your money, but as to their so-called tech support it would appear nearly non existent. No follow up calls even when they say they will call. After buying an 'A' rated pc from them, it died four days later. Not good enough for what was meant to be a basically new pc. When it came back it was minus a power cable (more expense). I wouldn't recommend them to anybody
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for stonerefurb.co.uk

Filter
 Sort by  
Relevance
24 Jan 2024
 Verified review
Quick delivery, great price
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi William, Thank you so much for taking the time to leave us a fantastic 5-star review! We're delighted to hear that you were pleased with our quick delivery service and found our prices to be great. Providing fast and efficient delivery at competitive prices is something we strive for, and we're thrilled that we could meet your expectations. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
13 Feb 2024
 Verified review
1st class
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Maurice, Thank you for the wonderful review! We're thrilled to hear that you had a first-class experience with us. If you ever need anything else, please don't hesitate to reach out. We appreciate your support!
22 Feb 2024
 Verified review
Report review
22 Feb 2024
 Verified review
Report review
15 Feb 2024
 Verified review
Report review
30 Dec 2023
 Verified review

Great laptop at a great price

I always see what Stone Refurb has on offer when needing either a desktop or laptop computer. I can depend on receiving an excellent product as described and it arrived a day early. I will be back!
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Chris, Thank you so much for your continued support and for taking the time to share your positive experience! We greatly appreciate your feedback. We're thrilled to hear that you consistently find what you need with Stone Refurb when it comes to desktop or laptop computers. Ensuring that our customers receive excellent products as described is our top priority, and we're delighted to know we have met your expectations. We're also glad to hear that your order arrived ahead of schedule! We look forward to serving you again in the future. If you ever need assistance or have any questions, please feel free to reach out. We're here to help! Thanks again for choosing us.
10 Jan 2024
 Verified review
Purchased a refurbished iPad,which was described as very good. It arrived within a few days. It was in an Apple iPad box and was like new. No defects, scratches or othe marks.
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi John, Thank you so much for taking the time to leave us such a glowing 5-star review! We're thrilled to hear about your positive experience with your refurbished iPad purchase. Ensuring that our customers receive high-quality products is our top priority, and we're delighted that your iPad arrived as described and exceeded your expectations. It's fantastic to hear that your refurbished iPad was in excellent condition, with no defects, scratches, or marks, and that it was packaged securely in an Apple iPad box. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
19 Jan 2024
 Verified review

Good value / Good range / Good experience

Price was good value; computer provided was in perfect condition and operates as it should. Shipping of unit was fast, easy and without issue.
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Ben, Thank you for taking the time to leave us a review. We're thrilled to hear that you found the price to be good value and that the computer provided was in perfect condition and operating as expected. Ensuring that our customers receive high-quality products at competitive prices is one of our top priorities, and we're delighted that we could meet your expectations in this regard. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
29 Dec 2023
 Verified review
Brilliant customer service. Good advice when selected laptop was no longer available. One happy child. Quick delivery too.
Report review
Answer by stonerefurb.co.uk
15 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer service team and that we could assist you in finding the perfect laptop for your child. Ensuring our customers are satisfied and happy is always our top priority, and it brings us immense joy to know that we were able to provide helpful advice and swift delivery to meet your needs. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help! Thank you once again for choosing us, and we look forward to serving you again in the future.
14 Jan 2024
 Verified review
Excellent clean machine which seems to be in perfect working order. Delighted with my birthday present!
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Doug, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you are delighted with your birthday present and that the machine is in perfect working order. Ensuring that our customers receive high-quality products that exceed their expectations is our top priority, and we're delighted that we could deliver on that promise for your special occasion. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
10 Jan 2024
 Verified review

Would recommend to all 🤙

Very fast delivery and product in perfect condition with charger and one year warranty 👍
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Bilal, Thank you for the glowing review! We're delighted to hear that you were pleased with our very fast delivery and that the product arrived in perfect condition with the charger and one-year warranty. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and support!
2 Jan 2024
 Verified review
Bought laptop for £300.Was brand new.Delivered within days.Would definitely use again.
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Neil, Thank you so much for your wonderful 5-star review! We're delighted to hear that you were satisfied with your purchase experience and that your laptop, priced at £300, was brand new and delivered within days. Ensuring that our customers receive high-quality products promptly is our top priority, and we're thrilled that we could meet your expectations. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
11 Jan 2024
 Verified review
DECENT COMPUTERS AT RESONABLE PRICES. EASY TO DEAL WITH AND QUICK DELIVERY
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Shaun, Thank you for your fantastic review! We're delighted to hear that you found our computers to be decent at reasonable prices and that you had an easy and quick delivery experience with us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We truly appreciate your feedback and support!
22 Jan 2024
 Verified review
Quality rating of items, range & price of items and speed of delivery
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Adrian, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were satisfied with the quality, range, and pricing of our items, as well as the speed of our delivery service. Ensuring high-quality products, a diverse range of options, competitive pricing, and efficient delivery are top priorities for us, and we're delighted that we could meet your expectations in these areas. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
10 Jan 2024
 Verified review

Excellent service

Excellent priced laptop, great condition and very fast delivery
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Andrew, Thank you very much for your wonderful 5-star review! We truly appreciate your feedback. We're thrilled to hear that you were satisfied with your laptop purchase, particularly with its excellent price, great condition, and very fast delivery. Ensuring that our customers receive high-quality products promptly is our top priority, and we're delighted that we could meet your expectations. Your satisfaction is important to us, and we're grateful for the opportunity to serve you. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
31 Dec 2023
 Verified review
website easy to use, prompt delivery, item as described
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi John, Thank you for taking the time to leave us a glowing 5-star review! We greatly appreciate your feedback. We're thrilled to hear that you found our website easy to use and that our delivery was prompt. Ensuring a seamless shopping experience from start to finish is our priority, and we're delighted to know we succeeded in meeting your expectations. Your satisfaction is important to us, and we're glad the item you received was as described. If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to help! Thanks again for choosing us.
29 Dec 2023
 Verified review
Excellent customer service always willing to help
Report review
12 Jan 2024
 Verified review
Fats deliver and everything was as specified
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Stephanie, we wanted to express our gratitude for your recent feedback. We're thrilled to hear that you were pleased with our prompt delivery and that everything met your specifications. Ensuring that our customers receive their orders promptly and accurately is one of our top priorities, and we're delighted that we could meet your expectations in this regard. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing us.
10 Jan 2024
 Verified review
No problems with items ordering or delivery
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Charis, Thank you for the stellar review! We're thrilled to hear that your experience with ordering items and delivery was problem-free. If you ever need anything else or have any questions in the future, feel free to reach out. We appreciate your feedback and support!
16 Jan 2024
 Verified review
Prompt service and great products
Report review
Answer by stonerefurb.co.uk
19 Mar 2024
Hi Joana, Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our prompt service and that you found our products to be great. Providing prompt and efficient service, along with high-quality products, is our top priority, and we're delighted that we could meet your expectations. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.