haggisuk.co.uk
Reviews:

311 reviews in the last 12 months3,021 total reviews  

4.78
Excellent

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Top positive review

5 Dec 2023
 Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
JC
Jeannie C.
Aylesbury

Top negative review

26 Dec 2023
 Verified review
What in our opinion has let this company down was the absolutely dreadful delivery. DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk

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3 Dec 2023
 Verified review
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26 Dec 2023
 Verified review

Dreadful delivery driver

What in our opinion has let this company down was the absolutely dreadful delivery. DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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10 Jul 2023
 Verified review

Haggis Heaven

I ordered Macsween's traditional haggis plus their gluten free and vegetarian haggis too. They arrived in perfect condition via DPD. I am delighted to say that at an international gathering of 31 different nations, all three haggis were thoroughly enjoyed served up with clapshot and a whisky sauce made to the Hairy Bikers' recipe
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24 Apr 2023
 Verified review

A happy haggis lover.

We live in England and my husband wanted a Macsween Haggis for his birthday meal. The procedure was very straightforward and the delivery was exactly as promised. The haggis itself looks great and all in all I am very satisfied with everything. I shall not hesitate to order Macsween haggis from you in the future. Thank you.
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13 Jun 2023
 Verified review

Great haggis, great service

Online ordering was easy. They rang me to discuss my requirements as they didn't have in stock what I ordered. Seamus was very helpful, good attention to detail and he quickly found a very acceptable solution. Great haggis, great service.
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DW
Derek W.
nth wales
23 Oct 2023
 Verified review
Nothing really, as ordering was easy enough, choices are fantastic and delivery was speedy in fact next day which was a complete surprise. This company is great to work with
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15 May 2023
 Verified review
Great taste, but shipping needs to be much faster as package was not cool enough when arrived I had to cook it straight away or it would go off. But really loved it 💝
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RD
Robert D.
Surbiton
11 Jun 2023
 Verified review
Speedy well packaged delivery with great communications and customer service offering a premium product at sensible prices. Who could ask for more
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RL
16 Oct 2023
 Verified review

100% reliable and reasonably priced

Dealt with them on many occasions and always deliver exactly what and when promised for a reasonable price. Fully satisfied with the service.
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13 Oct 2023
 Verified review

Really good Haggis.

This is really good Haggis. The online shop is easy to use and delivery was as expected. The Haggis arrived well chilled in thermal packing.
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21 Nov 2023
 Verified review
The fact that you could and did deliver to us by post which has always been refused in the past by other suppliers to this post code!
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14 Oct 2023
 Verified review
Prompt delivery. Very well packed with chiller blocks and tasted delicious. Very happy with the gluten free option. Will use again!
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SD
Susan D.
Newbury
25 Nov 2023
 Verified review
Great web site, easy to navigate. Product arrived well packed and as predicted. I bought Mcsween pepper sauce absolutely delicious.
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26 Apr 2023
 Verified review
Great service- very prompt and care taken to protect and preserve contents. World class black pudding, delivered to the door!
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28 Sept 2023
 Verified review
Realistic delivery schedule, perfectly adhered to. Product received in excellent condition - it will be sampled shortly!
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28 May 2023
 Verified review

Efficiency

The parcel for my son arrived promptly and I was kept informed of progress in a clear, straightforward manner.
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16 Nov 2023
 Verified review
My friends on the. South coast received their haggis with surprise and delight next day, thank you.
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21 Sept 2023
 Verified review
Excellent service as always. Products are packaged well. Never had a problem with my orders.
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5 Apr 2023
 Verified review

Clear and easy online purchase

Very easy to chose product, make a purchase, despatch was swift and deliveery was on time
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16 Nov 2023
 Verified review
The haggis arrived on time and was in excellent condition. Went straight into freezer
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