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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk
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29 Jan 2024
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Great service, delivery on time and product tasted amazing!
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29 Jan 2024
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Delicious Haggis
I don't think you could improve on the service. Both products arrived on the day specified, well wrapped, with clearly printed instructions to Royal Mail. The products, one meat and one vegetarian haggis were much enjoyed by my family. I had many compliments on the meal (which should, of course, go to the producers!)
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29 Jan 2024
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It is already excellent. Great delivery service too
Nothing perfect customer service haggis well wrapped and in perfect condition. It was delicious
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29 Jan 2024
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28 Jan 2024
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28 Jan 2024
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28 Jan 2024
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28 Jan 2024
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28 Jan 2024
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As usual excellent produce, excellent service particularly as we made an alteration to the order
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28 Jan 2024
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Delicious product, with fantastically quick delivery. I couldn't find Macsween's haggis anywhere close to me, and so had to order it online. A wonderful range of haggis on offer, and absolutely DELICIOUS too. Arrived very quickly with really impressive packaging to keep it cold. Thank you.
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28 Jan 2024
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Product OK, experience less so
Had to order an emergency gluten-free haggis. Be warned - the McSween gluten free haggis at 200g is TINY; barely bigger than a fat sausage. Prices are seriously overinflated compared to the shops. DPD delivery guy didn't ring the bell, ignored my instructions to leave by front door just in case, and left it round the side where I found it, several hours later and completely defrosted.
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28 Jan 2024
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Wonderful flavour and easy to prepare.
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28 Jan 2024
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Use a better company to deliver DPDlet…
Use a better company to deliver DPDlet the customer down badly Endrick Trading were magnificent
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28 Jan 2024
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28 Jan 2024
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28 Jan 2024
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28 Jan 2024
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You sent what we ordered and it arrived when we'd asked for it to arrive. We had a lovely Burns Night with our friends, thank you very much.
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