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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk
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12 Feb 2024
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Great service and very quick delivery
The facility to talk to someone by phone before ordering.
Easy to order and quick and efficient delivery. Always great when one can asked for a delivery to be left in a safe place.
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23 Feb 2024
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Excellent speed of delivery, ease of order, & first class cold packaging. However, vegetarian haggis was not a hit - needed to be more spicy to compete with real thing.
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2 Feb 2024
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Great service and tasty products. We had the gluten free haggis as a coeliac friend was joining us - tasted delicious!
And excellent service too.
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29 Jan 2024
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Easy order , arrived on time and enjoyed by all and the sauce and cheese went down very well . Will order again, when entertaining over 10 people.
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28 Jan 2024
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You sent what we ordered and it arrived when we'd asked for it to arrive. We had a lovely Burns Night with our friends, thank you very much.
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6 Feb 2024
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I had an emergency with extra haggis that needed to be added to my order ..no trouble we will do that and when it arrived it was done.
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3 Feb 2024
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Easy to order. Delivery as required. Very Well packed - no damage to parcel. Firsty Class taste - you cannot improve on perfection!
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29 Jan 2024
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Excellent product. Perfectly packed. Delivered as promised.
Unfortunately delivered to wrong destination............not your fault!
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4 Feb 2024
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The full range of legendary Macsween Haggis sizes, reliably delivered on the day required for yet another memorable Burns Supper.
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3 Feb 2024
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Smooth transaction and was delivered on the day I requested. Will definitely buy from these again. Would highly recommend!
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5 Feb 2024
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Easy to order, very good tracking system and an excellent product. No problems at all, an easy and pleasant transaction.
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27 Jan 2024
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No improvements necessary
There were no improvements necessary. Delicious. I was very pleased that you offer gluten free haggis. Perfect.
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30 Jan 2024
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Delivered quality product at a good price, in good condition on the day it was expected. Can't ask much more
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29 Jan 2024
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Haggis was delivered next day as promised.
Good service & was cold when delivered, so a good job, well done.
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7 Feb 2024
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I was pleased that the order was delivered on the correct date at the time you informed me. Great service!
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28 Jan 2024
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Delicious
The haggis arrived quickly, it was kept cool with it's brilliant wrapping. The haggis tasted amazing too 😁
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19 Feb 2024
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Phenomenal taste
It is so distinctive the taste is phenomenal will definitely be back
You can't improve on perfection
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2 Feb 2024
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Very impressed, ordered the vegan haggis, it came overnight and was delicious. Would def recommend
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4 Feb 2024
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Excellent service. Delicious haggis. Speedy delivery. Well packaged and still chilled on arrival.
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28 Jan 2024
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As usual excellent produce, excellent service particularly as we made an alteration to the order
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