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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk
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28 Jan 2024
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28 Jan 2024
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28 Jan 2024
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28 Jan 2024
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28 Jan 2024
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27 Jan 2024
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27 Jan 2024
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27 Jan 2024
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26 Jan 2024
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26 Jan 2024
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26 Jan 2024
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25 Jan 2024
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25 Jan 2024
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25 Jan 2024
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25 Jan 2024
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Dented soup can - not for consumption
One of the products was damaged and not in good condition. My partner, who
is senior in Public Health, advises a dented soup can should not be opened and used when dented. Therefore product not being used. Waste of money.
Advice below:
As long as the can is in good shape, the contents should be safe to eat. NEVER USE food from cans that are leaking, bulging, or badly dented; cracked jars or jars with loose or bulging lids; canned food with a foul odor; or any container that spurts liquid when opening. Such cans could contain Clostridium botulinum.is senior in public health, advises the can should not be used.
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Answer by haggisuk.co.uk
25 Jan 2024
Hello. Apologies for the damage that occurred in transit, please be assured that we would not send out any dented cans. Please contact us and we will arrange a prompt refund.
28 Jan 2024
Verified review
Product OK, experience less so
Had to order an emergency gluten-free haggis. Be warned - the McSween gluten free haggis at 200g is TINY; barely bigger than a fat sausage. Prices are seriously overinflated compared to the shops. DPD delivery guy didn't ring the bell, ignored my instructions to leave by front door just in case, and left it round the side where I found it, several hours later and completely defrosted.
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25 Jan 2024
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I still haven’t received my items
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Answer by haggisuk.co.uk
25 Jan 2024
Hello. Please note that you had selected tomorrow's date for delivery. As I explained on the phone it is being dispatched today for delivery tomorrow, as per your original request. It is a little unfortunate that you chose to post this review before you contacted us and realized your own error. Thanks, Lee
15 Jan 2024
Verified review
Easy web page to order haggis from
Easy web page to order the best Sottish haggis from. Very good experience with respect to delivery for many years and we trust that it will be so also this year! Keep up the excellent service in all parts of the purchase - userfriendly web page to order from - easy paying-process - easy to specify delivery address - and prompt delivery! We just love it - soon we are ready for Burns' supper 2024!
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18 Jan 2024
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As always the food supplied is amazing and of top quality. Super fast delivery and all items packaged safely and securely to travel the length of the country, I'm in Cornwall. Nice long dates on each item allows for planning ahead without the overuse of a freezer. I couldn't ask for a better service when it comes to my haggis
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15 Jan 2024
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One Stop Shop
I had an excellent experience with haggisUK. The quality of their products and the level of customer service were both outstanding. I was impressed with the prompt delivery and the attention to detail in the packaging. I highly recommend haggisUK to anyone looking for authentic and delicious Scottish products.
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