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Top positive review
5 Dec 2023
Verified review
Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk
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12 days ago
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Could be better
Great service. My haggis was delivered in a thermal bag with ice pockets and was still frozen when delivered keeping the Haggis perfectly chilled, They kept me up to date as to when it was shipped and to when it was due to be delivered (within 1 hour) the only way it could be better is if it was delivered by a fair maiden bereft of clothing with free beer. I would definitely use again even without the fair maiden and beer.
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31 Mar 2024
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Great product. Very meaty and wholesome proper hearty and filling. We did have to add more salt to bring out flavours to their best
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4 days ago
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Love Haggis and the service was quick and the quality fantastic will definitely order again too easy
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12 days ago
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I bought this for my sister who is Coeliac - she loves this haggis
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28 Mar 2024
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As described on time
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2 days ago
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6 days ago
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11 days ago
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4 Apr 2024
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27 Feb 2024
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Following an initial despatch error , ,my enquiry as to the whereabouts of my order was dealt with speedily and with professionalism worthy of that great Chieftan o ' the puddin race . Hence the 5 * rating and I look forward to enjoying its hurdies in due course
Well done for the recovery |||
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23 Feb 2024
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Excellent speed of delivery, ease of order, & first class cold packaging. However, vegetarian haggis was not a hit - needed to be more spicy to compete with real thing.
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19 Feb 2024
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Phenomenal taste
It is so distinctive the taste is phenomenal will definitely be back
You can't improve on perfection
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20 Feb 2024
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Prompt and secure delivery. And they provide gluten free haggis when no one else does!
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