12voltplanet.co.uk
Reviews:

303 reviews in the last 12 months6,032 total reviews  

4.89
Excellent

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Top positive review

3 Oct 2023
 Verified review
A very good, reliable, professional service. A long list of various auto electrical items were ordered and they all came quickly (2 working days with Royal Mail), well packed with great attention to detail. Just amazing, every part was clearly identified, helping greatly in seeing what is what, with detailed printed labels on component bags, even bespoke lengths of cable and tubing, neatly coiled, of various sizes all came tagged with labels! Again the despatch note is clearly set out and with mini photos of each item. I could not want more. Many thanks.
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Top negative review

20 May 2023
 Verified review
They are fine for vehicle electrics and marine cable, terminals, etc, etc, and for customer service but a selection of better quality marine lighting would be appreciated. I recently purchased two chrome finished LED downlighters which had poor quality chrome plating and were of inferior general quality compared with earlier purchases at similar pricing from marine chandlers.
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Reviews for 12voltplanet.co.uk

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KA
21 Jun 2023
 Verified review
Sent wrong switches, then offered a discount instead of sending correct ones,
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Answer by 12voltplanet.co.uk
22 Jun 2023
Hi Kevin, Thanks for taking the time to leave a review and I'm sorry to hear that you had a problem with your order. I can see from our support ticketing system that one of our customer support team replied to your e-mail enquiry on the same day (14th June) requesting some further information but unfortunately we did not hear back from you. I cannot see any mention of a discount being offered and I can assure you that we would always offer a replacement or refund in the first instance where incorrect goods have been sent. We'd love to get this resolved for you so please call us on 01844 885100 or reply to the ticket and we will make sure we get you the correct parts. Best regards Paul Ballard