12 Volt Planet UK- Logo - reviews

12 Volt Planet UK 
Reviews:

517 reviews in the last 12 months7,069 total reviews  

12 Volt Planet UK- Logo - reviews

12 Volt Planet UK 
Reviews:

517 reviews in the last 12 months7,069 total reviews  

Review summary

Reviews for 12 Volt Planet UK are consistently positive. Customers consistently highlight the high quality and reliability of the products, as well as accurate descriptions. The website is frequently praised for its ease of use, clear information, and straightforward navigation. Many appreciate the wide selection and consistent stock availability. Customers also value the knowledgeable and practical advice provided before and after purchase. The responsive, friendly, and helpful customer service receives frequent positive mention, and prices are generally considered fair and competitive, with good value for money. Delivery is often described as fast and reliable. A few customers suggest there is room for improvement regarding delivery partners, citing occasional issues with courier services.

This text was automatically created by an AI system from user reviews.

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Reviews for 12voltplanet.co.uk

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Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
4 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
3 Reviews
There extensive knowledge and willingness to help
Answer by 12 Volt Planet UK
Thank you very much for taking the time to leave us this great review!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 4 stars
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Quality products
Answer by 12 Volt Planet UK
Thank you for leaving us this positive feedback!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
2 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the great feedback George!
Community member 
1 Reviews
Helpful and knowledgeable
Answer by 12 Volt Planet UK
Thank you! We're really pleased to hear you found our team helpful and knowledgeable. Always here to assist!
Community member 
1 Reviews
Said item was in stock and then out for delivery in 4 days. It took 7 days to arrive.
Answer by 12 Volt Planet UK
Thank you for taking the time to leave us this review and I am sorry to hear that you didn’t have a good experience shopping with us. Fogstar send batteries directly to our customers for us and lithium batteries must undergo a dangerous goods check during transit, which means that they can take a little longer to arrive than other items (typically 4-6 days from despatch). Your battery shipped the day after you ordered it, but then unfortunately went missing in the delivery network and Fogstar had to ship a replacement unit out for you. Although this situation was out of our control, we understand and appreciate the inconvenience caused by this delay and are very sorry. I understand that you were in communication with our sales team throughout this process and I hope that this one bad experience does not stop you from considering shopping with us in future.
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
2 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Thank you for the 5 stars!
Community member 
1 Reviews
brilliant service quick delivery and well packaged.
Answer by 12 Volt Planet UK
Thank you for taking the time to leave us this review, that is great to hear!
Community member 
3 Reviews
Good prices and prompt delivery
Answer by 12 Volt Planet UK
Thank you for the feedback, we really appreciate it!
Community member 
1 Reviews
Answer by 12 Volt Planet UK
Sorry to hear that you did not have a great experience shopping with us. If you contact us on either our email address sales@12voltplanet.co.uk or call us on 01844 885100, we will do our best to resolve any issues you may have with your order.