Alpinetrek.co.uk Reviews

: 28,732ExcellentCertified

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Alpinetrek.co.uk - Equipment for climbing, mountaineering and hiking

Alpinetrek.co.uk is the supplier for outdoor sports such as climbing, ice climbing, hiking, bouldering or yoga: clothing, sleeping bags, backpacks, tents, climbing harnesses, ropes, crash pads, ice picks, snowshoes, gas cookers and much more.
Contact
Bergfreunde GmbH
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
Trade register
Amtsgericht Stuttgart HRB 382746
Authorised representative
Ronny Höhn, Matthias Gebhardt

Reviews for Alpinetrek.co.uk

4.69/5.00
Excellent
How is the rating calculated?

9,951 reviews in the last 12 months

84 %
9 %
2 %
1 %
3 %
28,732 total reviews

What other customers say about their experience with Alpinetrek.co.uk

Easy to order, good gear.
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Yesterday
Very good products, CS were quick to respond to queries. Delivery very slow, but we were in the middle of lockdown at the time. Very satisfied
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I would have liked to have given this company 5 stars but exceptional failures in delivery and frustrating processes significantly reduced the score. 9 days after placing my order I contacted the company to enquire on delivery status. In summary the order was lost, I received a refund and re-ordered. The same thing happened again. I received the 3 re-order nearly a month late. eordered.
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Yesterday
Very good
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Yesterday
Good service, and good price. Seemed quite slow to be sent out after receiving email to say on was on its way, but received within a week.
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Yesterday
All good, website could be a little more informative, eg, how closely an item fits to it's labelled size. This should make decisions easier, and hopefully reduce returns.
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Yesterday
Yes all good
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good products
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Yesterday
Delivered in a week and extremely well packaged - wife very pleased with her birthday pressie.
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Yesterday
Delivery was later than anticipated. Product was for a birthday present and only arrived the day before
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1 day ago
The courier Hermes does not allow collection from a depot or collection point.
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2 days ago
Good range of kit and good update on delivery
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Good choice of things to buy. Tracking link did not work, but delivery OK
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2 days ago
A sound experience, no problems.
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2 days ago
Grand
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2 days ago
Product was found under a search for hydration back-packs, but no pouch and drinking tube supplied with it. I'll take some responsibility though as I expect it didn't feature in the description.
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The returns label did not arrive despite following the online return instruction and emailing alpinetrek without a response. These is no UK number to call and no online chat feature. I am highly dissatisfied. Mark
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2 days ago
Emailed me asking to review the product I had just received when I never even had the order yet received the order 2 days after u emailed saying I had it.
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2 days ago
Thanks
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2 days ago
Arrived quickly would recommend. Thanks
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