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cosyowl.com
Reviews:

82 reviews in the last 12 months4,165 total reviews  

4.80
Excellent

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Top positive review

18 Nov 2023
 Verified review
Quick, efficient delivery. Placed a order on Sunday afternoon. Received the parcel. Wednesday afternoon. Customer service is brilliant and always answer swiftly. Great products for good prices. Lots of options to choose from. Help and advice available

Top negative review

7 Apr 2023
 Verified review
Leaking product, lost a lot in the box, the scent was supposed to be fresh linen but smells completely different to that scent, bottle has been double labelled witch I find completely odd, when emailed they asked for me to send it back and after making it clear I was not paying for the items to be packed they still want me todo that, can arrange a collection till next week as it’s a bank holiday weekend,
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Reviews for cosyowl.com

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10 Apr 2023
 Verified review
Great packaging Exactly what I ordered Delivered on time
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Answer by cosyowl.com
12 Apr 2023
Thank you for taking the time to provide a 5 star rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
7 Apr 2023
 Verified review
Leaking product, lost a lot in the box, the scent was supposed to be fresh linen but smells completely different to that scent, bottle has been double labelled witch I find completely odd, when emailed they asked for me to send it back and after making it clear I was not paying for the items to be packed they still want me todo that, can arrange a collection till next week as it’s a bank holiday weekend,
Report review
Answer by cosyowl.com
19 May 2023
Thank you for your review, I am very sorry to see your oil leaked I can see the customer service team have resolved this for you by arranging to collect the damaged oil and issuing a you a full refund. We are very sorry for any inconvenience this may have caused you. I am glad the customer service team was able to resolve this for you so quickly.