Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
18 Nov 2023
Verified review
Quick, efficient delivery. Placed a order on Sunday afternoon. Received the parcel. Wednesday afternoon. Customer service is brilliant and always answer swiftly. Great products for good prices. Lots of options to choose from. Help and advice available
Leaking product, lost a lot in the box, the scent was supposed to be fresh linen but smells completely different to that scent, bottle has been double labelled witch I find completely odd, when emailed they asked for me to send it back and after making it clear I was not paying for the items to be packed they still want me todo that, can arrange a collection till next week as it’s a bank holiday weekend,
I absolutely love your products especially the candle making kits but it would be nice to be able to choose your own fragrances to go with them .
Report review
Answer by cosyowl.com
27 Jul 2023
Thank you for the wonderful review and for taking the time to share your feedback to help us improve our products and service.
4 Oct 2023
Verified review
Great quick delivery well packaged, awesome products! Always excited to receive parcels from Cosy Owl!
Report review
17 Jun 2023
Verified review
Easy and simple to order and great candle making materials. Quick delivery too. Happy Days
Report review
Answer by cosyowl.com
28 Jun 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
25 Sept 2023
Verified review
Good Quality
Good quality and just down the road from me. Which is great as I can collect too 🤩🤩
Report review
4 Aug 2023
Verified review
Good communication. Fast dispatch h and delivery. Very pleased with my purchase
Report review
Answer by cosyowl.com
6 Sept 2023
Thank you so much for taking the time to leave us this amazing review!
7 Aug 2023
Verified review
Items were dispatched promptly and perfect for what was needed.
Report review
Answer by cosyowl.com
6 Sept 2023
Thank you, we are incredibly grateful that you took the time out to leave us a 5-Star review.
10 Apr 2023
Verified review
Great packaging
Exactly what I ordered
Delivered on time
Report review
Answer by cosyowl.com
12 Apr 2023
Thank you for taking the time to provide a 5 star rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
13 Jun 2023
Verified review
Great fragrances you pay a little more but they burn well
Report review
Answer by cosyowl.com
28 Jun 2023
Thank you for sharing this great review about our shop! We are thrilled that you enjoyed your experience.
10 Oct 2023
Verified review
Great products, spot on service and would use again
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.