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www.electricals247.co.uk
Reviews:

216 reviews in the last 12 months1,166 total reviews  

4.69
Excellent

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Top positive review

1 Dec 2023
 Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.

Top negative review

19 Jun 2023
 Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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Reviews for www.electricals247.co.uk

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8 days ago
 Verified review
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Answer by www.electricals247.co.uk
6 days ago
Awesome thanks for the 4-stars, Howard!! If there's anything you would like to highlight about your experience. You can contact us on 02033939247 or via sales@electricals247.co.uk
9 days ago
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Answer by www.electricals247.co.uk
6 days ago
Thanks for the 4-stars, Bernadette. We're very glad to see you enoyed your purchase of the mouse traps. If there's anything you would to discuss regarding your experience, don't hesitate to reach out. We'd be happy to help!! - Electricals247
4 Apr 2024
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Answer by www.electricals247.co.uk
4 Apr 2024
We’re really grateful and appreciate you taking the time to share your rating with us, Stephen. If there's anything you would like to add, feel free to contact us on 02033939247 or via sales@electricals247.co.uk. Looking forward to serving you again!!
26 Mar 2024
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Answer by www.electricals247.co.uk
27 Mar 2024
Amazing, thank you for the 4-stars Brian!! If there's anything specific you would like to highlight about your experience with us, feel free to contact us on 02033939247 or alternatively via sales@electricals247.co.uk.
18 Mar 2024
 Verified review

I think you should change your delivery service provider!

The service was excellent and dispatched my item the same day, unfortunately Royal Mail failed to deliver for 10 days, therefore the company refunded my money.
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Answer by www.electricals247.co.uk
19 Mar 2024
We're sorry to hear that you were dissatisfied with our delivery service provider. It's very disappointing to hear about your experience and apologise for any frustration it may have caused. We take your feedback seriously and will use it to improve our processes moving forward. If there's anything else we can help you with, don't hesitate to reach out!! You can contact us on 02033939247or alternatively via sales@electricals247.co.uk
28 Jan 2024
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Answer by www.electricals247.co.uk
31 Jan 2024
Thank you for the 4-star review! We truly appreciate you taking time our your busy day to leave us feedback. If there's anything specific you would share about your experience, please contact us via sales@electricals247.co.uk. Thanks again!!
7 Jan 2024
 Verified review
Everything came within time as stated
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Answer by www.electricals247.co.uk
11 Jan 2024
Amazing!! Glad to hear you had a such a great experience shopping with us. If there's anything else we can help you with, don't hesitate to reach out by calling us on 0203 3939 247 or alternatively email us via sales@electricals247. Take care! - Electricals247
29 Dec 2023
 Verified review

brass screws 75mm

Ordered 100 brass screws 75mm
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Answer by www.electricals247.co.uk
3 Jan 2024
Thanks for the 4-star rating! We really appreciate you taking time out your day to let us know how we are doing as a business. Glad you enjoyed your purchase of the screws. We look forward to being your first choice again!! - Electricals247
31 Dec 2023
 Verified review
Good
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Answer by www.electricals247.co.uk
3 Jan 2024
Thank you so much for taking the time to leave us a 4-star review!! We are glad you enjoyed your purchase of the pliers Hazel. Look forward to serving you again, take care! - Electricals247
3 Jan 2024
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Answer by www.electricals247.co.uk
5 Jan 2024
Happy new year!! Thank you for the amazing 4-star rating. We’re very glad to hear you enjoyed your Demsun pray paint. if there's anything you would like to add about your experience with Electricals247 contact us via sales@electricals247.co.uk
16 Dec 2023
 Verified review

Very good service

Rated only 4 stars as wrong product sent but a quick phone call sorted it out and correct bulbs arrived first thing next day. Very good service.
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Answer by www.electricals247.co.uk
19 Dec 2023
Thank you for the 4-stars Valerie!! We are thrilled to know that you enjoyed our service and your feedback motivates us to continue providing exceptional service to all our customers - Electricals247
17 May 2023
 Verified review
Everything good just what I ordered . Great thanks
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17 Jun 2023
 Verified review
Nice personal emails from supplier. Liked that.
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22 Nov 2023
 Verified review
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Answer by www.electricals247.co.uk
24 Nov 2023
Thanks again Stuart!! - Electricals247
12 Nov 2023
 Verified review
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Answer by www.electricals247.co.uk
14 Nov 2023
Thanks again Michael! - Electricals247
16 May 2023
 Verified review
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1 May 2023
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27 Oct 2023
 Verified review
Hap hazard delivery, I had no idea when my order was going to arrive. All I got was an email with parcel number but Royal Mail tracking said they would update on day of delivery. From posting to receiving was 8 days which included a weekend.
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Answer by www.electricals247.co.uk
2 Nov 2023
We always aim to deliver a great experience, and we are gutted when we didn't meet your expectations. Please note you made your order on the 13th of October which meets our delivery promise of 2-5 working days. As a delivery attempt was made on the 20th of October but unfortunately there was no answer from you. Thanks for taking the time to bring this to our attention, in future please contact us if there are any issues via sales@electricals247.co.uk. - Electricals247
17 Sept 2023
 Verified review
Long delivery. They don’t track their parcels.
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Answer by www.electricals247.co.uk
18 Sept 2023
We are deeply sorry that we didn't meet your expectations this time round. Unfortunately, when you placed your order with us we didn't receive all the correct information regarding your full delivery address, which may have been the reason our delivery partner Royal Mail had lost your parcel in transit. We also have no control over how long our delivery partners take to deliver customers parcels otherwise we would choose for you to have it immediately :). Thank you once again for placing an order with us! Next time we make sure it's a hassle-free experience. - Electricals247