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Top positive review
1 Dec 2023
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What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
Amazing, thank you for the 4-stars Brian!! If there's anything specific you would like to highlight about your experience with us, feel free to contact us on 02033939247 or alternatively via sales@electricals247.co.uk.
10 Mar 2024
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I've already been in touch with this company there was a difference between what I thought I purchased and what I actually received so for this purchase you have a poor review Gail Pavey
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Answer by www.electricals247.co.uk
12 Mar 2024
Thank you for reaching out and providing your feedback, Gail. We're sincerely sorry to hear about the discrepancy between your expectations and what you received. We understand how frustrating that can be and apologise for any inconvenience caused. Your feedback is invaluable to us as it helps us improve our services. Your satisfaction is our priority, and we appreciate your patience and understanding. If you have any further concerns or questions, please don't hesitate to contact us via email sales@electricals247.co.uk
2 days ago
Verified review
My package was leaking when It was delivered.
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Answer by www.electricals247.co.uk
21 hours ago
Thank you for taking the time to share your experience, as your feedback is necessary for helping us to improve. We adhere to strict quality standards, and we're sorry to hear that your experience did not meet those standards. Our goal is to ensure every customer has a positive experience and therefore truly sorry we fell short of that commitment.
If you wish to discuss things further please call us on 02033939247 or alternatively via sales@electricals247.co.uk
28 Jan 2024
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Answer by www.electricals247.co.uk
31 Jan 2024
Thank you for the 4-star review! We truly appreciate you taking time our your busy day to leave us feedback. If there's anything specific you would share about your experience, please contact us via sales@electricals247.co.uk. Thanks again!!
7 Jan 2024
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Everything came within time as stated
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Answer by www.electricals247.co.uk
11 Jan 2024
Amazing!! Glad to hear you had a such a great experience shopping with us. If there's anything else we can help you with, don't hesitate to reach out by calling us on 0203 3939 247 or alternatively email us via sales@electricals247. Take care! - Electricals247
29 Dec 2023
Verified review
brass screws 75mm
Ordered 100 brass screws 75mm
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Answer by www.electricals247.co.uk
3 Jan 2024
Thanks for the 4-star rating! We really appreciate you taking time out your day to let us know how we are doing as a business. Glad you enjoyed your purchase of the screws. We look forward to being your first choice again!! - Electricals247
31 Dec 2023
Verified review
Good
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Answer by www.electricals247.co.uk
3 Jan 2024
Thank you so much for taking the time to leave us a 4-star review!! We are glad you enjoyed your purchase of the pliers Hazel. Look forward to serving you again, take care! - Electricals247
3 Jan 2024
Verified review
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Answer by www.electricals247.co.uk
5 Jan 2024
Happy new year!! Thank you for the amazing 4-star rating. We’re very glad to hear you enjoyed your Demsun pray paint. if there's anything you would like to add about your experience with Electricals247 contact us via sales@electricals247.co.uk
16 Dec 2023
Verified review
Very good service
Rated only 4 stars as wrong product sent but a quick phone call sorted it out and correct bulbs arrived first thing next day. Very good service.
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Answer by www.electricals247.co.uk
19 Dec 2023
Thank you for the 4-stars Valerie!! We are thrilled to know that you enjoyed our service and your feedback motivates us to continue providing exceptional service to all our customers - Electricals247
3 Apr 2023
Verified review
Did What They Were Supposed To!
They supplied what I ordered in good time - nothing to particularly like or dislike!
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17 May 2023
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Everything good just what I ordered . Great thanks
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17 Jun 2023
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Nice personal emails from supplier. Liked that.
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14 Apr 2023
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Reduce postage times.
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17 Apr 2023
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Price
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22 Nov 2023
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Answer by www.electricals247.co.uk
24 Nov 2023
Thanks again Stuart!! - Electricals247
12 Nov 2023
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Answer by www.electricals247.co.uk
14 Nov 2023
Thanks again Michael! - Electricals247
16 May 2023
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1 May 2023
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19 Jun 2023
Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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