www.electricals247.co.ukReviews:
214 reviews in the last 12 months1,164 total reviews
Excellent
TrustmarkValid
Top positive review
1 Dec 2023
Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.
Read more
Top negative review
19 Jun 2023
Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
Read more
Reviews for www.electricals247.co.uk
13 days ago
Verified review
Had stock available to buy that was not in stock!
Report review
Answer by www.electricals247.co.uk
11 days ago
Thank you for taking the time to share your experience, Hay. As your feedback helps us to improve. Customer satisfaction is our top priority, and we really regret falling short of your expectations. We hope you'll give us another chance to provide you with the service you deserve - Electricals247
27 Mar 2024
Verified review
My package was leaking when It was delivered.
Report review
Answer by www.electricals247.co.uk
27 Mar 2024
Thank you for taking the time to share your experience, as your feedback is necessary for helping us to improve. We adhere to strict quality standards, and we're sorry to hear that your experience did not meet those standards. Our goal is to ensure every customer has a positive experience and therefore truly sorry we fell short of that commitment.
If you wish to discuss things further please call us on 02033939247 or alternatively via sales@electricals247.co.uk
10 Mar 2024
Verified review
I've already been in touch with this company there was a difference between what I thought I purchased and what I actually received so for this purchase you have a poor review Gail Pavey
Report review
Answer by www.electricals247.co.uk
12 Mar 2024
Thank you for reaching out and providing your feedback, Gail. We're sincerely sorry to hear about the discrepancy between your expectations and what you received. We understand how frustrating that can be and apologise for any inconvenience caused. Your feedback is invaluable to us as it helps us improve our services. Your satisfaction is our priority, and we appreciate your patience and understanding. If you have any further concerns or questions, please don't hesitate to contact us via email sales@electricals247.co.uk
19 Jun 2023
Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
Report review