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www.electricals247.co.uk
Reviews:

211 reviews in the last 12 months1,161 total reviews  

4.69
Excellent

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Top positive review

1 Dec 2023
 Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.

Top negative review

19 Jun 2023
 Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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Reviews for www.electricals247.co.uk

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Latest first
10 days ago
 Verified review
Caught the mouse at first attempt, I'm impressed at how quickly it worked ,top marks
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Answer by www.electricals247.co.uk
9 days ago
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon! - Electricals247
11 days ago
 Verified review
Article arrived in perfect condition because of the excellent packaging thank you.
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Answer by www.electricals247.co.uk
9 days ago
Amazing, thank you for the 5-stars Malcolm!! We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon - Electricals247
11 days ago
 Verified review
I liked all the service very pleased Thank you.
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Answer by www.electricals247.co.uk
11 days ago
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional product and outstanding customer service to make every interaction with us remarkable - Electricals247
12 days ago
 Verified review
Came reasonably quick just what I needed
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Answer by www.electricals247.co.uk
11 days ago
We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with - Electricals247
12 days ago
 Verified review
Easy, uncomplicated honest, good value.
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Answer by www.electricals247.co.uk
11 days ago
Your positive feedback has made our day! Thank you for choosing us and for sharing your experience - Electricals247
12 days ago
 Verified review
Not wait almost a week to tell me you can't get the light I paid for
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Answer by www.electricals247.co.uk
11 days ago
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention, Chris. We will use the feedback to make us better and to ensure this doesn’t happen again - Electricals247
13 days ago
 Verified review
Had stock available to buy that was not in stock!
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Answer by www.electricals247.co.uk
11 days ago
Thank you for taking the time to share your experience, Hay. As your feedback helps us to improve. Customer satisfaction is our top priority, and we really regret falling short of your expectations. We hope you'll give us another chance to provide you with the service you deserve - Electricals247
13 days ago
 Verified review
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Answer by www.electricals247.co.uk
11 days ago
Amazing! Thank you for the 5-stars, Jevehenijs. If there's anything specific you would like to highlight about your experience, we would love to hear. Call us on 02033939247 or alternatively via sales@electricals247.co.uk
5 Apr 2024
 Verified review
Well packed, fast dispatch
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Answer by www.electricals247.co.uk
11 days ago
We're overjoyed to hear about your positive experience with us! Thank you for your kind words and support - Electricals247
4 Apr 2024
 Verified review
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Answer by www.electricals247.co.uk
4 Apr 2024
We’re really grateful and appreciate you taking the time to share your rating with us, Stephen. If there's anything you would like to add, feel free to contact us on 02033939247 or via sales@electricals247.co.uk. Looking forward to serving you again!!
3 Apr 2024
 Verified review

Excellent service!!!

Easy to order, good admin, delivered on time, good product
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Answer by www.electricals247.co.uk
4 Apr 2024
Thanks for sharing your positive experience with us, A P Hill. We pride ourselves on timely communication, professionalism and customer service that's next to none! Thank you again for choosing Electricals247
3 Apr 2024
 Verified review
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Answer by www.electricals247.co.uk
4 Apr 2024
Wow! Thank you for the amazing 5-stars. If there's anything specific you would like to highlight about your experience. Please, feel free to contact us on 02033939247 or via sales@electricals247.co.uk
3 Apr 2024
 Verified review
Quick delivery and well packaged items, would not hesitate to use their services again - many thanks!
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Answer by www.electricals247.co.uk
4 Apr 2024
Thank you for the wonderful review of our service, Karl. Your generous words will be shared with our team, who are deeply committed to ensuring exceptional experiences for all our customers. We're dedicated to maintaining this standard of excellence and hope to continue delivering outstanding experiences for you in the future. Your feedback is invaluable to us, so please don't hesitate to share any suggestions for improvement. We truly appreciate your support in helping us enhance our service further - Electricals247
3 Apr 2024
 Verified review
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Answer by www.electricals247.co.uk
4 Apr 2024
Thanks for sharing your feedback with the community, Elsa. Look forward to serving you again soon!! - Electricals247
2 Apr 2024
 Verified review
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Answer by www.electricals247.co.uk
4 Apr 2024
Thank you for the 5-stars, Donovan. Your feedback made our day! We are ecstatic to hear that you had a great experience purchasing with us. Looking forward to being your first choice again! - Electricals247
30 Mar 2024
 Verified review
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Answer by www.electricals247.co.uk
3 Apr 2024
We spotted your 5-star review, Peter. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future - Electricals247
30 Mar 2024
 Verified review
Good equipment, fairly priced and quick delivery.
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Answer by www.electricals247.co.uk
3 Apr 2024
We're overjoyed to hear about your positive experience with us! Thank you for your kind words and support - Electricals247
29 Mar 2024
 Verified review
My order was not delivered and says it has been
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Answer by www.electricals247.co.uk
4 Apr 2024
Thank you for taking the time to let us know how we are doing. We truly apologise for any inconvenience caused and really appreciate your feedback. Having looked into the status of your order, I can see that Royal Mail have delivered your parcel. We do apologise for the delay but we have dispatched your order at our end in a very timely and efficient manner. Unfortunately, as much as we would wish to, we are unable to inflence the workings of our delivery partners. If there's anything else you would like to dicuss, please call 02033939247 or alternatively via sales@electricals247.co.uk
27 Mar 2024
 Verified review
Item as described, great price and fast delivery. Highly recommend.
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Answer by www.electricals247.co.uk
28 Mar 2024
Thank you for the 5-stars, Mark!! We're overjoyed to hear about your positive experience with us. hank you for your kind words and support. If there's anything else we can help you with, don't hesitate to reach out. You can call us on 02033939247 or alternatively via sales@electricals247.co.uk, have a happy Easter weekend :)
27 Mar 2024
 Verified review
My package was leaking when It was delivered.
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Answer by www.electricals247.co.uk
27 Mar 2024
Thank you for taking the time to share your experience, as your feedback is necessary for helping us to improve. We adhere to strict quality standards, and we're sorry to hear that your experience did not meet those standards. Our goal is to ensure every customer has a positive experience and therefore truly sorry we fell short of that commitment. If you wish to discuss things further please call us on 02033939247 or alternatively via sales@electricals247.co.uk