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www.electricals247.co.uk
Reviews:

211 reviews in the last 12 months1,161 total reviews  

4.69
Excellent

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Top positive review

1 Dec 2023
 Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.

Top negative review

19 Jun 2023
 Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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Reviews for www.electricals247.co.uk

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3 Apr 2024
 Verified review
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Answer by www.electricals247.co.uk
4 Apr 2024
Thanks for sharing your feedback with the community, Elsa. Look forward to serving you again soon!! - Electricals247
2 Apr 2024
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4 Apr 2024
Thank you for the 5-stars, Donovan. Your feedback made our day! We are ecstatic to hear that you had a great experience purchasing with us. Looking forward to being your first choice again! - Electricals247
30 Mar 2024
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3 Apr 2024
We spotted your 5-star review, Peter. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future - Electricals247
26 Mar 2024
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27 Mar 2024
Amazing, thank you for the 4-stars Brian!! If there's anything specific you would like to highlight about your experience with us, feel free to contact us on 02033939247 or alternatively via sales@electricals247.co.uk.
26 Mar 2024
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26 Mar 2024
Wow!! Thank you for the 5-stars, Kerrie. We're grateful for the feedback and look forward to seving you again! - Electricals247
23 Mar 2024
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26 Mar 2024
Thanks for sharing your feedback with the community!! - Electricals247
12 days ago
 Verified review
Not wait almost a week to tell me you can't get the light I paid for
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Answer by www.electricals247.co.uk
11 days ago
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention, Chris. We will use the feedback to make us better and to ensure this doesn’t happen again - Electricals247
13 days ago
 Verified review
Had stock available to buy that was not in stock!
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Answer by www.electricals247.co.uk
11 days ago
Thank you for taking the time to share your experience, Hay. As your feedback helps us to improve. Customer satisfaction is our top priority, and we really regret falling short of your expectations. We hope you'll give us another chance to provide you with the service you deserve - Electricals247
29 Mar 2024
 Verified review
My order was not delivered and says it has been
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Answer by www.electricals247.co.uk
4 Apr 2024
Thank you for taking the time to let us know how we are doing. We truly apologise for any inconvenience caused and really appreciate your feedback. Having looked into the status of your order, I can see that Royal Mail have delivered your parcel. We do apologise for the delay but we have dispatched your order at our end in a very timely and efficient manner. Unfortunately, as much as we would wish to, we are unable to inflence the workings of our delivery partners. If there's anything else you would like to dicuss, please call 02033939247 or alternatively via sales@electricals247.co.uk
27 Mar 2024
 Verified review
My package was leaking when It was delivered.
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Answer by www.electricals247.co.uk
27 Mar 2024
Thank you for taking the time to share your experience, as your feedback is necessary for helping us to improve. We adhere to strict quality standards, and we're sorry to hear that your experience did not meet those standards. Our goal is to ensure every customer has a positive experience and therefore truly sorry we fell short of that commitment. If you wish to discuss things further please call us on 02033939247 or alternatively via sales@electricals247.co.uk
21 Feb 2024
 Verified review
Items ordered arrived in expected time frame. Numerous communication advising stages of receipt of order and delivery information. All in all excellent service would definitely use again and recommend
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Answer by www.electricals247.co.uk
23 Feb 2024
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice in the future. If there’s anything specific you’d like to see on our website, please feel free to share! - Electricals247
9 Mar 2024
 Verified review
Goods arrived on time and well packed. Unfortunately our item was faulty but it was replaced quickly. A very pleasant shopping experience and will definitely use this company again.
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Answer by www.electricals247.co.uk
12 Mar 2024
We sincerely apologise for the inconvenience caused by the faulty item, but we're thrilled to hear that our prompt replacement resolved the issue swiftly. Your satisfaction is our utmost priority, and we're delighted that despite the initial setback, you found your shopping experience with us to be pleasant. Thank you for your understanding and the 5-star rating!! We look forward to serving you again in the future and ensuring a flawless experience - Electricals247
18 Feb 2024
 Verified review
This is a superb product. Well packaged and delivered promptly. All the parts and screws were present and fitted exactly as they should. Highly recommended!!
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19 Feb 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! - Electricals247
20 Feb 2024
 Verified review
Happy with the service, this was the only place I seemed to be able to get the bulbs I needed. They were posted quickly and wrapped up well 😁
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Answer by www.electricals247.co.uk
22 Feb 2024
Once again, thank you for choosing us and for the incredible 5-star rating!! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every interaction with you exceptional and memorable - Electricals247
26 Feb 2024
 Verified review
First class transaction. Good coms, fast delivery and well packaged. Positive experience. Would use again. Thank you
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Answer by www.electricals247.co.uk
26 Feb 2024
Thank you Gary for your wonderful review of our service!! Your generous words have been shared with our entire team, who are deeply committed to ensuring exceptional experiences for all our customers. Knowing that we've met your expectations brings us immense joy. As we look ahead, we're dedicated to maintaining this standard of excellence and hope to continue delivering outstanding experiences for you in the future. Your feedback is invaluable to us, so please don't hesitate to share any suggestions for improvement. We truly appreciate your support in helping us enhance our service further - Electricals247
19 Feb 2024
 Verified review

Great product great price fast delivery

Second time shopping with them. Excellent prices on great products and delivered very fast will use again.
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Answer by www.electricals247.co.uk
21 Feb 2024
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon! - Electricals247
13 Mar 2024
 Verified review

Excellent service

excellent service, good packaging , cleat communication anf punctual delivery as planned. well fone
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Answer by www.electricals247.co.uk
18 Mar 2024
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for our products and services in the future. If there’s anything specific you’d like to highlight about your experience, please feel free to share! - Electricals247
27 Feb 2024
 Verified review

Very satisfied

Clear method of ordering. Just what I needed. Efficient and prompt delivery. Would use again.
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Answer by www.electricals247.co.uk
29 Feb 2024
We're overjoyed to hear about your positive experience with us! Thank you for your kind words and support. If there's anything you would like to see more of, let us know!! - Electricals247
2 Mar 2024
 Verified review

Excellent service

Good fast service, goods well packed, good communication. Can't fault. excellent service.
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Answer by www.electricals247.co.uk
4 Mar 2024
Thank you for your very kind review, Susan. We are happy to hear our customers feel taken care of every step of the process. Thanks again for choosing us, take care! - Electricals247
25 Feb 2024
 Verified review
Pictures and description exactly how described online. Speedy delivery also. Well done!
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Answer by www.electricals247.co.uk
26 Feb 2024
Thanks for your great review of our service Helen!! We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service. - Electricals247