Certificate for Mobility Choices

No. X6FB968113B83212A65A9B855838AC02B
 

Approved on
29/10/2013
Valid until
28/10/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Mobility Choices



Excellent

4.67/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 227 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 595 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/01/2018
Date of order
22/01/2018
22/01/2018
This purchase was very straightforward from purchasing on line through to an on time delivery.
5.00
Excellent

Date of publication
17/01/2018
Date of order
17/01/2018
17/01/2018
Excellent. The very useful Sinclair door wedges were good value and arrived quickly.
5.00
Excellent

Date of publication
16/01/2018
Date of order
16/01/2018
16/01/2018
Firstly, the Velcro strips are not strong enough and start to slip under weight. The zip broke the first time I used it. The tiny zipper pull was far to small anyway so have replaced with a string pull. I also glued the Velcro in place so It can now just slide on and off my chair arm. Much more secure. I'm now happy with my bag.
4.33
Good

Date of publication
14/01/2018
Date of order
12/01/2018
14/01/2018
I seem to spend my life giving feedback. I’m not going to do it any more. It really is a turn-off.
I don’t even remember what I bought from you. If it was a flexystick, it was fine. Thank you
5.00
Excellent

Date of publication
11/01/2018
Date of order
11/01/2018
11/01/2018
I bought 2 of these but both the mask were eroded in shape. Theh were shuffed into the small mug which i believed causes it. The box packaging were crushed but i'm truly dissapointed by the spoilt mask shape.
1.33
Very Poor

Date of publication
10/01/2018
Date of order
10/01/2018
10/01/2018
First time I've used this website it was very efficient and would use again
5.00
Excellent

Date of publication
10/01/2018
Date of order
10/01/2018
10/01/2018
I shall certainly use this company again.Excellent.
5.00
Excellent

Date of publication
02/01/2018
Date of order
01/01/2018
02/01/2018
I walk with two elbow crutches and flexibility of the flexifoot ice grippers for the ends of my crutches.
I would recommend them to anyone with the same mobility problems as myself.
5.00
Excellent

Date of publication
01/01/2018
Date of order
01/01/2018
01/01/2018
Excellent delivery and customer service ...highly recommend top seller
5.00
Excellent

Date of publication
30/12/2017
Date of order
30/12/2017
30/12/2017
Product was excellent postage too Nederland was 6 days and customer when i called good discription off the product was spot on.
5.00
Excellent

Date of publication
28/12/2017
Date of order
28/12/2017
28/12/2017
I ordered the wrong size Oval 8 splint, totally my fault, and it was exchanged with no problem. Great customer service
5.00
Excellent

Date of publication
28/12/2017
Date of order
28/12/2017
28/12/2017
I’m happy with the service provided.
4.67
Excellent

Date of publication
28/12/2017
Date of order
28/12/2017
28/12/2017
Everything was fine
5.00
Excellent

Date of publication
28/12/2017
Date of order
28/12/2017
28/12/2017
Should have an option not to charge VAT on North America orders.
4.67
Excellent

Date of publication
27/12/2017
Date of order
27/12/2017
27/12/2017
Brilliant service. Originally ordered wrong item so I returned it and ordered correct item and couldn’t have been happier. Will definitely use your company again
5.00
Excellent

Date of publication
26/12/2017
Date of order
26/12/2017
26/12/2017
i have not recieved my product yet
1.33
Very Poor

Date of publication
20/12/2017
Date of order
20/12/2017
20/12/2017
Quick delivery Ecellent service
5.00
Excellent

Date of publication
20/12/2017
Date of order
20/12/2017
20/12/2017
Very professional
4.67
Excellent

Date of publication
18/12/2017
Date of order
18/12/2017
18/12/2017
Very prompt and efficient service every time
5.00
Excellent

Date of publication
18/12/2017
Date of order
18/12/2017
18/12/2017
Excellent service
5.00
Excellent

Date of publication
13/12/2017
Date of order
13/12/2017
13/12/2017
Very good service but need to improve on delivery
4.33
Good

Date of publication
09/12/2017
Date of order
09/12/2017
09/12/2017
Bought a bath board from Italy. Chat & email contact perfect, managed every step to make the purchase smooth, delivery in a week.
5.00
Excellent

Date of publication
06/12/2017
Date of order
06/12/2017
06/12/2017
The company was able to rectify my stupid mistake after I placed my order. Great customer service.
The flexyfoot ferrules are amazing. I'd recommend them to all cane/crutches users. I feel much safer on my crutches as a result
5.00
Excellent

Date of publication
05/12/2017
Date of order
05/12/2017
05/12/2017
Good service but wish that accurate delivery info regarding date of despatch and expected delivery date could be supplied with each order reliably.
4.33
Good

Date of publication
04/12/2017
Date of order
04/12/2017
04/12/2017
Took money when item out of stock. Told unable to track as sent by Parcel Force then told Royal Mail. If you try to track you are given a questionnaire to fill out. It is without doubt the worst service I have seen in all my years of online shopping. Ordered on 18 Nov still not receiced on 4 Dec 17.
1.00
Very Poor

Date of publication
29/11/2017
Date of order
29/11/2017
29/11/2017
I haven't received my order yet
1.00
Very Poor

Mobility Choices replies: 30/11/2017
Good morning, we are sorry to hear this but please understand that at this time of year orders will take a little longer to arrive to places like Hawaii due to our mail system buying busier than normal with Christmas mail. Hopefully it will be with you very shortly. Apologies again.

Date of publication
28/11/2017
Date of order
28/11/2017
28/11/2017
Exactly fit for purpose
4.67
Excellent

Date of publication
28/11/2017
Date of order
28/11/2017
28/11/2017
I could not have had a better introduction to Mobility Choices if I had planned it myself. They are an extremely efficient company selling quality goods at very reasonable prices. I will certainly be dealing with them again.
5.00
Excellent

Date of publication
25/11/2017
Date of order
25/11/2017
25/11/2017
Competitive price and swift delivery
5.00
Excellent

Date of publication
24/11/2017
Date of order
20/11/2017
24/11/2017
The wrong item was delivered but hopefully this will be corrected shortly. The person I spoke to on the telephone was very helpfull
4.00
Good

Date of publication
21/11/2017
Date of order
21/11/2017
21/11/2017
+++++AAAAA+++++
5.00
Excellent

Date of publication
20/11/2017
Date of order
20/11/2017
20/11/2017
Item very disappointing. Poor quality and requested refund.
2.33
Poor

Mobility Choices replies: 30/11/2017
Sorry to hear this. The item you chose was one of our economy walker bags but that said it should certainly still be fit for purpose. We will contact the manufacturer and raise the issue with them and ask for some feedback as to whether this was an isolated issue. Apologies again.

Date of publication
20/11/2017
Date of order
20/11/2017
20/11/2017
Very helpful service and quality crutches that have immediately taken stress of elbows and wrists.
5.00
Excellent

Date of publication
18/11/2017
Date of order
18/11/2017
18/11/2017
Great service and price. Prompt delivery
5.00
Excellent

Date of publication
16/11/2017
Date of order
16/11/2017
16/11/2017
Brillliant everything from order to receiving the goods. I will definitely order again
5.00
Excellent

Date of publication
16/11/2017
Date of order
16/11/2017
16/11/2017
I received, excellent service from Bryony Wilson, she was flexible, and efficient and friendly. I am a happy customer .Thank you Michelle
5.00
Excellent

Date of publication
15/11/2017
Date of order
15/11/2017
15/11/2017
Everything is excellent , except the packaging is not bubble wrapped or in a box, which caused some scratches
4.67
Excellent

Date of publication
14/11/2017
Date of order
14/11/2017
14/11/2017
Packaging badly damaged but goods OK
4.33
Good

Date of publication
13/11/2017
Date of order
13/11/2017
13/11/2017
Speedy service and a quality item which is simple to use. I wanted to take my Dad to Twickenham for his first ever trip to watch his country play. As he is a fair bit of pain with his back and hip I needed a solution for him to be able to walk from the station to the stadium and be able to rest enroute. A perfect solution which was used a lot.
5.00
Excellent

Date of publication
09/11/2017
Date of order
09/11/2017
09/11/2017
still waiting for delivery
5.00
Excellent

Mobility Choices

Huge Range of Mobility & Disability Equipment

Mobility Choices was certified by Trusted Shops on 29/10/2013.

Discover thousands of new and exciting products through our website. Our range includes Mobility Scooters, Manual Wheelchairs, Walkers & Rollators, Walking Sticks, Stair lifts, Bath lifts, Bathroom & Toileting aids, Continence Care, Household & Kitchen equipment, Eating & Drinking Assistance, Orthopaedic Supports & Braces, Exercise & Therapy equipment, and much much more. With over 25,000 competitively priced products if you can't find what you're looking for then just ask us with the live chat feature on our website which allows you to speak directly to one of our trained specialists at the click of a button.

Contact
Unit 5, Windmill Trading Estate
M34 3JN Manchester
United Kingdom
rob@mobilitychoices.co.uk
Mobility Choices

Owner
Mobility Choices LTD
Unit 5, Windmill Trading Estate
M34 3JN Manchester
United Kingdom
Trade register
United Kingdom 06483332
Authorized representative
Rob Davies
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Mobility Choices in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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