Certificate for Mobility Choices

No. X6FB968113B83212A65A9B855838AC02B
 

Approved on
29/10/2013
Valid until
28/10/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Mobility Choices



Excellent

4.68/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 193 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 495 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent company, always so happy to help, quality items and quick delivery.
5.00
Excellent

Totally professional and would not hesitate use them again .
5.00
Excellent

Good service. Pleased with purchase.
4.67
Excellent

Prompt, informative and product as expected.
5.00
Excellent

Although the first order did not arrive I got a replacement the following day so very pleased with service. Will definitely use again
4.67
Excellent

Items exactly as described and an excellent service.
5.00
Excellent

Speedy delivery, items well packed. Good quality and value for money. Delighted with my order and would order from you again in future. Thank you.
5.00
Excellent

Prompt reply to initial email enquiry re postal charges. Goods delivered very quickly, but no padding in parcel meant that crutches left loose in transit so the nice blue enamel was deeply scratched through to the metal on one. Shame, but could not face the hassle involved to return the crutches for replacements - we live in the middle of nowhere
4.33
Good

Ordered one day and delivered the next. Couldnt be better. +++
4.33
Good

Very pleased with the service, im very happy with my Fischer Sticks and will be happy to order from you again
5.00
Excellent

Very pleased with the service, delivery time & quality of my product.
5.00
Excellent

Goods as described.
4.67
Excellent

The goods arrived on time and in good working order.
5.00
Excellent

Canmot rate this as I still haven't received my order. Apparently it was despatched on 10th July..
1.00
Very Poor

Mobility Choices replies: 26/07/2017
Sorry to hear this. Customer services will contact you straight away to try to resolve this for you.

Excellent prices and delivery time. Would recommend Mobility Choices.
5.00
Excellent

Was not happy with delivery as left porch open and note on door to say please leave parcel in porch but all they did was leave a card on my winow ceal saying parcel at local post office.
5.00
Excellent

Easy to order and excellent delivery and information. Will have no hesitation in coming back to this store. Thank you
5.00
Excellent

Your telephone assistant was WONDERFUL - I had got into a dreadful muddle ordering on the internet and she sorted it all out effortlessly with charm, kindness and very professionally - furthermore the product is super. Thank you.
5.00
Excellent

The product itself is excellent but the delivery time took 10 days to arrive.
This is my second pair of the Otterberg crutches. Strong ,silent, good colour choices and reliability . No hesitation in recommending the product.5
3.67
Good

all good
5.00
Excellent

Love my new walking sticks, great service from start to finish. First place I will always look to purchase first. Highly recommend
5.00
Excellent

Item was just what i wanted, at a reasonable price and delivered on time
5.00
Excellent

Additional handle for walking stick arrived in good time but the handle was useless because whenever pressure was applied to it, it simply slipped down the stick. I contacted customer service who advised on the procedure for return by Freepost and I am currently awaiting a refund
3.67
Good

arrived on time product very good customer service brilliant 10 stars very pleased all round....
5.00
Excellent

The package arrived when and where it should Thanks.
5.00
Excellent

the goods were exactly as specified and arrived promptly. but unfortunately i have had to return the goods as the person they were intended for has been admitted into a care home and can not take any personal items with them.
4.33
Good

Good service
5.00
Excellent

Fast and efficient, service.
5.00
Excellent

very good service , delivery within 24 hours.
5.00
Excellent

Excellent
5.00
Excellent

Service cannot be faulted, easy to use website, goods packaged well. Overall excellent
5.00
Excellent

Fantastic all round service
5.00
Excellent

GOOD SERVICE GOOD QUALITY ITEM AT A GOOD PRICE
4.67
Excellent

I had a few unusual questions about the item I was trying to purchase, and the customer service advisor was very patient with me and found out the answers to all of my questions speedily and in a friendly manner. Other companies have not been so forthcoming with help or caring about me or my possible order. Thank you all for your help.
5.00
Excellent

The service was excellent and delivery really fast. The item was as described, although it is too soonto know how long it will last. The quality, however, looks good.
5.00
Excellent

Ordering simple and easy quality of goods excellent
5.00
Excellent

I collected a walking frame from the Denton shop, no delivery involved. Hannah & a young man assistant were most helpful in finding a suitable frame. They spent time & effort locating the correct one. I cannot praise them enough. The frame was a replacement or a broken social services one, the quality & the price are very good. Very pleased with both the product & the service.
5.00
Excellent

Delivery was slow. When my order arrived it contained one item instead of the two (identical) items that I had ordered.
Response to my phone call about this was good and quickly effective, except the second item sent was not the type I had originally ordered.
Suggests careless picking/packing.
2.33
Poor

I have been so impressed by Mobility Choice's Customer Services - the PO managed to delay my delivery but the company responded magnificently.
5.00
Excellent

Excellent customer service despite visiting on a Saturday delivery as promised
5.00
Excellent

Mobility Choices

Huge Range of Mobility & Disability Equipment

Mobility Choices was certified by Trusted Shops on 29/10/2013.

Discover thousands of new and exciting products through our website. Our range includes Mobility Scooters, Manual Wheelchairs, Walkers & Rollators, Walking Sticks, Stair lifts, Bath lifts, Bathroom & Toileting aids, Continence Care, Household & Kitchen equipment, Eating & Drinking Assistance, Orthopaedic Supports & Braces, Exercise & Therapy equipment, and much much more. With over 25,000 competitively priced products if you can't find what you're looking for then just ask us with the live chat feature on our website which allows you to speak directly to one of our trained specialists at the click of a button.

Contact
Unit 5, Windmill Trading Estate
M34 3JN Manchester
United Kingdom
rob@mobilitychoices.co.uk
Mobility Choices

Owner
Mobility Choices LTD
Unit 5, Windmill Trading Estate
M34 3JN Manchester
United Kingdom
Trade register
United Kingdom 06483332
Authorized representative
Rob Davies
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Mobility Choices in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.