Certificate for Mobility Choices

No. X6FB968113B83212A65A9B855838AC02B
 

Approved on
29/10/2013
Valid until
28/10/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Mobility Choices



Excellent

4.64/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 200 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 464 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Service cannot be faulted, easy to use website, goods packaged well. Overall excellent
5.00
Excellent

Fantastic all round service
5.00
Excellent

GOOD SERVICE GOOD QUALITY ITEM AT A GOOD PRICE
4.67
Excellent

I had a few unusual questions about the item I was trying to purchase, and the customer service advisor was very patient with me and found out the answers to all of my questions speedily and in a friendly manner. Other companies have not been so forthcoming with help or caring about me or my possible order. Thank you all for your help.
5.00
Excellent

The service was excellent and delivery really fast. The item was as described, although it is too soonto know how long it will last. The quality, however, looks good.
5.00
Excellent

Ordering simple and easy quality of goods excellent
5.00
Excellent

I collected a walking frame from the Denton shop, no delivery involved. Hannah & a young man assistant were most helpful in finding a suitable frame. They spent time & effort locating the correct one. I cannot praise them enough. The frame was a replacement or a broken social services one, the quality & the price are very good. Very pleased with both the product & the service.
5.00
Excellent

Delivery was slow. When my order arrived it contained one item instead of the two (identical) items that I had ordered.
Response to my phone call about this was good and quickly effective, except the second item sent was not the type I had originally ordered.
Suggests careless picking/packing.
2.33
Poor

I have been so impressed by Mobility Choice's Customer Services - the PO managed to delay my delivery but the company responded magnificently.
5.00
Excellent

Excellent customer service despite visiting on a Saturday delivery as promised
5.00
Excellent

There was a minor problem when the order somehow seemed to get cancelled but once identified was resolved quickly and without question.
4.33
Good

Excellent service
5.00
Excellent

The red crutches I ordered from Mobility Choices are wonderful with soft handles and help me to get about much better than my old pair ever did. They were delivered very quickly by Mobility Choices and I was soon speeding around my local supermarket with them
5.00
Excellent

Not as easy to put together as advertised, my Husband was a carpenter and it took over an hour to complete. Also needed to purchase tools e.g. Specific size spanner and drill bit. We're pleased with result though
4.33
Good

Fantastic product. Exactly as described and better than I imagined. It's a life changer. It arrived extremely quickly and in excellent condition. Thank you so much
5.00
Excellent

Excellent all roun service I will be back thank you
5.00
Excellent

This was the first time I have ordered from mobility choices and iwas very happy
With my purchases ,would be happy to recommend this firm to my friends,
Thank you .
5.00
Excellent

The customer service was excellent, nothing was too much trouble.
5.00
Excellent

I found your website really easy to use. The quality of the cover is excellent and the price is very reasonable. Also the delivery was very prompt. Would certainly recommend.
5.00
Excellent

as the score denotes..excellent
5.00
Excellent

It would have been 5 stars if I had been able to ask the courier to leave with a neighbour when I was at work. Great crutch though
4.67
Excellent

Fantastic company & great products. Had a small issue with my product which was resolved immediately. Top marks
5.00
Excellent

product is fantastic, very nice, high quality. no actual contact with customer service, but I guess it's good since overall service has been good. everything went fine, but I'd really recommend improving packaging, with at least one more layer of bubble wrap, or even just crumpled paper on corners, as cushion/protection was very very very minimal (on my opinion) - just my 2 cents
4.33
Good

Great product. Delivery quick.
5.00
Excellent

Exactly what I hoped for at considerably less than the price I expected
5.00
Excellent

i rang customer service as the goods i got was not what i ordered she was suppose to ring me back but never did
3.33
Fair

The service I received was very good and delivery very fast, and the product seems to be very good with perhaps the caveat that the back fixing seems to be a bit 'hit and miss'. The person who came to fit the canopy found that a severe bump could cause the rear fitting to drop down and it could, in some cases 'ground out - that is to hit the roadway before the auxiliary wheels came into play.
5.00
Excellent

excellent service
5.00
Excellent

I ordered the wrong item on line and when I told the very helpful customer services lady, she corrected the order for me and ensured the correct item was despatched. Thank you very much.
4.67
Excellent

Very good service and the product was very good as well but just slightly out for me
4.67
Excellent

The customer services were very helpful and checked stock for me.
Item was good quality
Took a while to arrive but I've been spoilt with other quick couriers.
Postage does make small item totals expensive.
4.33
Good

Very helpful, even went off to look at a question I had about height.
5.00
Excellent

I spoke to two ladies to achieve my order, both were very helpful: checking stock, assisting with selection - and the goods arrived the next day: against my expectations
5.00
Excellent

First class
5.00
Excellent

Excellent service. Very helpful delivery man according to my elderly mother
5.00
Excellent

I just wanted to thank you for your superb service in delivering this product to Madeira Portugal. We had bought this for our home in UK and were delighted with the product. My wife has a form of MND and with some trepidation ordered another one to be sent to Portugal.
It arrived well packed and un-damaged and within a week .
Many many thanks from my wife and myself , she now can bathe safely an
5.00
Excellent

I ordered this product and it was immediately acknowledged and sent out within a few hours. It arrived a few days later as indicated. The item was bought to replace an older one that was playing up so we knew it was a good one.
5.00
Excellent

Im very pleased with the bag that I hot for my 3 wheeler stroller im tryibg to get hold of a bracket that holds the 2 bars together on the front of the stroller because its snapped and have had to put tape on it for mow
5.00
Excellent

Excellent Service and product.
5.00
Excellent

Excellent advice on phone when I enquired. Quick delivery. Easy to pay.
5.00
Excellent

Mobility Choices

Huge Range of Mobility & Disability Equipment

Mobility Choices was certified by Trusted Shops on 29/10/2013.

Discover thousands of new and exciting products through our website. Our range includes Mobility Scooters, Manual Wheelchairs, Walkers & Rollators, Walking Sticks, Stair lifts, Bath lifts, Bathroom & Toileting aids, Continence Care, Household & Kitchen equipment, Eating & Drinking Assistance, Orthopaedic Supports & Braces, Exercise & Therapy equipment, and much much more. With over 25,000 competitively priced products if you can't find what you're looking for then just ask us with the live chat feature on our website which allows you to speak directly to one of our trained specialists at the click of a button.

Contact
Unit 5, Windmill Trading Estate
M34 3JN Manchester
United Kingdom
rob@mobilitychoices.co.uk
Mobility Choices

Owner
Mobility Choices LTD
Unit 5, Windmill Trading Estate
M34 3JN Manchester
United Kingdom
Trade register
United Kingdom 06483332
Authorized representative
Rob Davies
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Mobility Choices in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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