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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you very much for your five star review of our services.
Kind regards,
Vintage Wine and Port
25 Mar 2024
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Quick shipping and well packed. Great website.
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Answer by vintagewineandport.co.uk
26 Mar 2024
Thank you very much for taking the time to leave us with your five star review, we are so pleased to hear that you are happy with our services and found our website to be user friendly!
Kind regards,
Vintage Wine and Port
26 Mar 2024
Verified review
EXCELLENT SERVICE EASE WITH WEBSITE ALL GOOD
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Answer by vintagewineandport.co.uk
26 Mar 2024
Thank you very much Eric for your kind five star rating, we are so pleased to hear that you are happy with our website and customer service team on the online chat!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
Simple, direct, honest. Got what I bought.
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Answer by vintagewineandport.co.uk
5 days ago
Thank you for your five star rating and kind feedback.
Kind regards,
Vintage Wine and Port
30 Mar 2024
Verified review
The site was very user friendly and intuitive.
The site was very user friendly and int
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Answer by vintagewineandport.co.uk
2 Apr 2024
Thank you very much Andrew for your five star rating!
Kind regards,
Vintage Wine and Port
24 Mar 2024
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Superbly packaged, promptly delivered!
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Answer by vintagewineandport.co.uk
26 Mar 2024
Thank you very much for leaving us with five stars, we are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
24 Mar 2024
Verified review
As described and delivered on time.
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Answer by vintagewineandport.co.uk
26 Mar 2024
Thank you for your five star rating and review!
Kind regards,
Vintage Wine and Port
3 Apr 2024
Verified review
SUPERB SERVICE WILL PURCHASE AGAIN
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Answer by vintagewineandport.co.uk
3 Apr 2024
Thank you very much for your five star rating, we are so pleased to hear that you found our services to be superb!
Kind regards,
Vintage Wine and Port
22 Mar 2024
Verified review
Speed and ease of use of website
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Answer by vintagewineandport.co.uk
26 Mar 2024
Thank you very much for your five star rating and review!
Kind regards,
Vintage Wine and Port
9 days ago
Verified review
Good choice, delivered on time
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Answer by vintagewineandport.co.uk
5 days ago
Thank you for your five star review!
Kind regards,
Vintage Wine and Port
6 Apr 2024
Verified review
Great selection and service .
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Answer by vintagewineandport.co.uk
12 days ago
Thank you very much for your five star rating and review!
Kind regards,
Vintage Wine and Port
4 days ago
Verified review
Excellent choice and service
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Answer by vintagewineandport.co.uk
4 days ago
Thank you very much for taking the time to leave us with your five star review, we are so pleased to hear that you found everything to be excellent!
Kind regards,
Vintage Wine and Port
5 days ago
Verified review
Excellent service
Super customer service
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Answer by vintagewineandport.co.uk
5 days ago
Thank you for your five star rating, we are so pleased to hear that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
29 Mar 2024
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No problems ordering
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Answer by vintagewineandport.co.uk
2 Apr 2024
Thank you very much for your five star rating and review, we are very pleased to hear that you found our website to be user friendly!
Kind regards,
Vintage Wine and Port
12 days ago
Verified review
Excellent
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Answer by vintagewineandport.co.uk
12 days ago
Thank you for your five star rating, we are so pleased to hear that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
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Answer by vintagewineandport.co.uk
2 days ago
Thank you very much for your kind five star rating!
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
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Answer by vintagewineandport.co.uk
3 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
3 days ago
Verified review
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Answer by vintagewineandport.co.uk
3 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
7 days ago
Verified review
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Answer by vintagewineandport.co.uk
5 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
9 days ago
Verified review
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Answer by vintagewineandport.co.uk
5 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
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