Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Easy, good products, and from experience, fantastic customer service.
Report review
Answer by vintagewineandport.co.uk
24 Oct 2023
Thank you very much Richard for your kind five star review, our customer care team are always happy to help where we can. We do hope you enjoy your order!
Kind regards,
Vintage Wine and Port
14 Aug 2023
Verified review
The place to go for quality wine and port
Great quality wine and port, fast shipping and a 5* customer service.
Report review
Answer by vintagewineandport.co.uk
15 Aug 2023
Thank you very much for your five star review. We are so pleased to hear that you are happy with our products and services!
Kind regards,
Vintage Wine and Port
10 Nov 2023
Verified review
I bought the port advent calendar & it is great looks very luxurious
Report review
Answer by vintagewineandport.co.uk
10 Nov 2023
Thank you very much for your order and taking the time to leave us with a five star rating! We are so pleased to hear that you are happy with your order - we do hope you enjoy on the countdown to Christmas!
Kind regards,
Vintage Wine and Port
29 Oct 2023
Verified review
Great selection to pick from with excellent descriptions of the wines
Report review
Answer by vintagewineandport.co.uk
30 Oct 2023
Thank you very much for taking the time to leave us with a five star review! We are so pleased to hear that you found what you were looking for with us!
Kind regards,
Vintage Wine and Port
19 Oct 2023
Verified review
My wine and port arrived promptly and very well packed. Good service.
Report review
Answer by vintagewineandport.co.uk
19 Oct 2023
Thank you very much Nigel for your kind five star review. We are so pleased to hear that you are happy with your order and our services.
Kind regards,
Vintage Wine and Port
2 Aug 2023
Verified review
VWP Personal Touch
VWP provide a very personal touch and some excellent recommendations.
Report review
Answer by vintagewineandport.co.uk
2 Aug 2023
Thank you very much David for your kind five star review. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
13 Jul 2023
Verified review
The staff are very helpful and professional. They worked hard for me.
Report review
Answer by vintagewineandport.co.uk
13 Jul 2023
Thank you very much Charles for your kind five star review. Our customer care team are always happy to assist where we can!
Kind regards,
Vintage Wine and Port
21 Jun 2023
Verified review
Excellent choice, competitively priced and prompt delivery service.
Report review
Answer by vintagewineandport.co.uk
21 Jun 2023
Thank you for your five star review. We are so pleased to hear that everything was to your liking!
Kind regards,
Vintage Wine and Port
18 Dec 2023
Verified review
Excellent stock of products. Very prompt replies to email requests.
Report review
Answer by vintagewineandport.co.uk
18 Dec 2023
Thank you for taking the time to leave us with a five star review and kind feedback! Our customer care team always endeavour to respond as soon as we can!
Kind regards,
Vintage Wine and Port
3 Nov 2023
Verified review
Prompt Delivery
Good communications, prompt delivery, very well and safely packaged
Report review
Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you for your five star rating and review! We do hope you enjoy your order.
Kind regards,
Vintage Wine and Port
17 May 2023
Verified review
Happy in Seattle...
Package received in perfect condition with international shipping.
Report review
Answer by vintagewineandport.co.uk
18 May 2023
Thank you Stefan, our packing team work very hard to ensure all bottles are the packaged safely for transit! We are so pleased to hear that you've received your order so quickly and safely in the United States.
Kind regards,
Vintage Wine and Port
7 Aug 2023
Verified review
Excellent selection, presentation and information on the products
Report review
Answer by vintagewineandport.co.uk
8 Aug 2023
Thank you very much for your kind five star review. We are very pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
Great choice of ports and great information and excellent service
Report review
Answer by vintagewineandport.co.uk
4 Aug 2023
Thank you very much for your kind five star review. We are so pleased to hear your found our website had a great range and information and that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
9 Nov 2023
Verified review
Easy to find the year I was looking for and plenty to choose from
Report review
Answer by vintagewineandport.co.uk
10 Nov 2023
Thank you very much for your kind five star review. We are so pleased to hear that you found what you were looking for with us.
Kind regards,
Vintage Wine and Port
25 Sept 2023
Verified review
Fast reliable
Fast, reliable excellent service, brilliant easily navigable site
Report review
Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you for taking the time to leave us with a five star review! We are so pleased to hear that you found our services to be excellent and our site user friendly.
Kind regards,
Vintage Wine and Port
21 Aug 2023
Verified review
Prompt and well packaged
Very easy to order. Port came quickly and was very well packaged.
Report review
Answer by vintagewineandport.co.uk
21 Aug 2023
Thank you very much for your five star review. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
12 Aug 2023
Verified review
Really responsive to messages - quickly changed delivery address
Report review
Answer by vintagewineandport.co.uk
14 Aug 2023
Thank you for your five star review, out customer service team endeavours to respond to all emails and messages in a timely manner.
Kind regards,
Vintage Wine and Port
21 Dec 2023
Verified review
Staff are very helpful and efficient. An all round good service.
Report review
Answer by vintagewineandport.co.uk
21 Dec 2023
Thank you very much for your kind five star rating and feedback. We are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
9 Sept 2023
Verified review
Very reliable service
Great selection of products and efficient and reliable service.
Report review
Answer by vintagewineandport.co.uk
11 Sept 2023
Thank you for leaving us with a five star review, we are so pleased to hear that you are happy with our services.
Kind regards,
Vintage Wine and Port
18 Jun 2023
Verified review
Great customer service, friendly staff at the end of the phone.
Report review
Answer by vintagewineandport.co.uk
19 Jun 2023
Thank you for your kind five star review Richard. Our customer care team are always happy to assist where we can.
Kind regards,
Vintage Wine and Port
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.