vintagewineandport.co.uk
Reviews:

676 reviews in the last 12 months3,929 total reviews  

4.88
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 20 Mar 2014
The Trustmark indicates trustworthy online retailers.
vintagewineandport.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

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Top positive review

2 Feb 2024
 Verified review
As a first time customer I found the site user friendly , clear and easy to navigate. I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.

Top negative review

1 Jul 2023
 Verified review
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
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Reviews for vintagewineandport.co.uk

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