Certificate for Bindner Medical - the Iontophoresis Specialists

No. X69752370016A3565737C676F24057F7A
 

Approved on
23/06/2008
Valid until
22/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Bindner Medical - the Iontophoresis Specialists



Excellent

4.72/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 19 Trusted Shops reviews collected in the last 12 months.
In total, Bindner Medical - the Iontophoresis Specialists has already collected 123 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/07/2018
Date of order
29/06/2018
13/07/2018
Bindner promptly sent my order to their transport agent on 29th June 2018. I received the package only on the 10th July. Till 6th July, it appeared that the product was languishing at DHL warehouse in Germany.
4.33
Good

Bindner Medical - the Iontophoresis Specialists replies: 16/07/2018
Dear customer, thanks for your review. I think there is a misunderstanding, according to the tracking status, the pack was picked up on june 29th and on june 30th it left Germany. On july 8th it arrived in NZ and was delivered to you 2 days later. We would be very happy if you would change your rating ) If you want I can send you a screenshot of the tracking status. Please let me know

Date of publication
01/07/2018
Date of order
24/06/2018
01/07/2018
Very trustworthy seller. It's the second time I bought from him and I will do it again.
The only thing I want next time is to send me the goods by registered post (not simple post) because anyone could have stolen my package which was left out of my house insecure.
4.67
Excellent

Bindner Medical - the Iontophoresis Specialists replies: 02/07/2018
Dear customer, thanks for your great review. As for the pack, it was actually sent with a registration. I don't know why the company just left it outside your house, this should not have happened. Unfortunately we have no influence on this. Sorry for the situation and we are happy that you got the pack safely )

Date of publication
11/06/2018
Date of order
26/05/2018
11/06/2018
Great customer service. They email very promptly and try to make the process as easy as possible.
5.00
Excellent

Date of publication
23/04/2018
Date of order
16/04/2018
23/04/2018
Delivered at lightning speed, excellent communication, and although I didn't need any support, I can see there is great customer care in place. On top of all that, convenient payment plans and a solid money-back guarantee are offered. The device itself is functioning properly and first results are beyond expectations. Very pleased throughout, I can highly recommend this company.
5.00
Excellent

Date of publication
19/04/2018
Date of order
08/03/2018
19/04/2018
My first shipment was lost in the mail--no fault of Bindner Medical. But its customer service department was great and had a new one shipped to me, which arrived without any problems.
5.00
Excellent

Date of publication
18/04/2018
Date of order
04/04/2018
18/04/2018
No clear indications throughout the purchasing process what are we buying into. Picture shows a roll but we received a small piece that is not even an A4 paper. Scam would be mildly describing the frustration. Tracking provided is also poorly advised and not clear, after the order left the shop. What happened to the purchase along the way was a blur until purchase arrives almost two weeks later.
2.33
Poor

Bindner Medical - the Iontophoresis Specialists replies: 20/04/2018
The quality of our insoles is outstanding and awesome - same for the material price. The material you got fits size 50 - if it is bigger you get more waste You get a larger if ordering more pieces - up to the roll shown in the pic ( 4 pairs). Article is marked as a pair You got a pair International shipping to Singapore takes its time If you don´t like it you get your money back.

Date of publication
05/04/2018
Date of order
20/03/2018
05/04/2018
Excellent
5.00
Excellent

Date of publication
26/02/2018
Date of order
17/01/2018
26/02/2018
Some of the stainless steel products came with some scratches, and the delivery time was not fast but definetely above average.
3.67
Good

Bindner Medical - the Iontophoresis Specialists replies: 20/04/2018
Dear customer, some of the stainless steel electrodes have small scratches due to the way they are produced. We have no influence on this, sorry. And why weren't you satisfied with our customer service? Please let us know so we can work this out . Kind regards, the Iontophoresis-Team Also delivery time: You live in South America - this takes its time

Date of publication
15/02/2018
Date of order
15/12/2017
15/02/2018
Excellent customer service, when you have problems they will help you to solve it.
5.00
Excellent

Date of publication
09/02/2018
Date of order
29/01/2018
09/02/2018
I'm fully satisfied
5.00
Excellent

Date of publication
05/02/2018
Date of order
16/12/2017
05/02/2018
Really attentive to emails I would use again
5.00
Excellent

Date of publication
31/01/2018
Date of order
24/01/2018
31/01/2018
Fully satisfied
5.00
Excellent

Date of publication
11/01/2018
Date of order
18/12/2017
11/01/2018
The product arrived after the Christmas slow-down in mail delivery. There were no custom problems.
5.00
Excellent

Date of publication
27/11/2017
Date of order
20/11/2017
27/11/2017
Easy to order, very quick delivery, everything absolutely at the top
5.00
Excellent

Date of publication
03/10/2017
Date of order
10/09/2017
03/10/2017
At first ur hands r going to sweat a lot more because the nerves r reacting to the treament like it did for me. But after the 6th treatment my right hand was 90 dry. My left hand still sweats but can feel that's it's lessening. It's going to be uncomfortable at first. Persevere. I started with 90 current, 25 mA. 15-20 mins. Recommended is 90 current, 20 mA. Its worth it imo. Good luck
4.67
Excellent

Date of publication
29/09/2017
Date of order
06/09/2017
29/09/2017
Excellent service and timely delivery
5.00
Excellent

Date of publication
25/09/2017
Date of order
10/09/2017
25/09/2017
Fantastic service. Highly recommended
5.00
Excellent

Date of publication
06/08/2017
Date of order
23/07/2017
06/08/2017
The device arrived quickly and exactly as advertised.
5.00
Excellent

Date of publication
01/08/2017
Date of order
25/07/2017
01/08/2017
Thanks
5.00
Excellent

Bindner Medical - the Iontophoresis Specialists replies: 02/08/2017
Thank you!

Bindner Medical - the Iontophoresis Specialists customer reviews

Bindner Medical - the Iontophoresis Specialists

Iontophoresis at its best - Hidrex and Idromed

Bindner Medical - the Iontophoresis Specialists was certified by Trusted Shops on 23/06/2008.

We focus as a worldwide known Iontophoresis specialist on your special needs to get dry. We support you after sales and help you with any issues around the theme iontophoresis.

Contact
Bismarckstraße 20
79331 Teningen
Germany
Tel: +49-(0)7641 95 93 76-0
Fax: +49-(0)7641 95 93 76-6
info@iontophoresis-device.com
Bindner Medical - the Iontophoresis Specialists
Owner
Markus Bindner, Bindner Medizintechnik
Bismarckstrasse 20
79331 Teningen
Germany
Trade register
Einzelunternehmen
Authorized representative
Markus Bindner
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Bindner Medical - the Iontophoresis Specialists in their own words.

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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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