I ordered my kitchen from IKEA and while the units arrived on time, the bespoke worktops just kept being delayed and delayed. After 6 weeks, 5 delayed deliveries and no sign of them materialising, I was forced to cancel the order and the kitchen installation came to a complete standstill for weeks. I found Worktop Express online and they had a fantastic range of non-standard size worktops. Grey Haze Andromeda is lovely and suits the wood and grey green of my new kitchen beautifully. The best bit? They were ordered and delivered within 48 hours. Excellent service! My installer also said that they're very good quality. Thank you!
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3 months ago
I ordered 2 worktops and requested delivery on the 11th as they being shipped abroad.. Also I requested they be delivered to Shipping Companys address as I couldn't change the delivery address on the pre order form and sent a copy as proof.
This was ignored by the admin staff. I raised this but was made to feel it was my responsibility to check their work. I had to pay an additional delivery fee and was told they now have the full details including contact number. I was surprised to receive 3 calls from the delivery driver. He was also trying to collect the undelivered items from my home address. Due to you staffs errors, I missed the shipping deadline which will delay work by 6 weeks and additional costs of £115.00. I find this unacceptable
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Reviews for worktop-express.co.uk
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Verified review
20 days ago
Very good website. Delivery team rang before they came and, despite being difficult to find , found the house without trouble.
We have not yet installed the work top but it is well protected in it’s wrapping and looks to be just what we want
Bought oak shelving. It was delivered within the promised hour slot on the delivery day. Each shelf was packed in a cardboard wrapper with corner protection. Boards were of good quality as advertised.
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16 days ago
I was kept informed throughout the process including the call 30 minutes before their arrival, the product was delivered carefully and the driver's were friendly and helpful
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25 days ago
Great for ordering worktops. Ordered a jig but when I received the item there was no pegs. Asked for a replacement and then it took 5 days to arrive.
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Yesterday
Ordered worktop sample pack, delighted with speed of delivery. It has helped to confirm which one I will be choosing.
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8 days ago
Easy to choose wide range of choice fast delivery friendly and cheerful driver and delivery man highly recommended
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1 month ago
The fact that what you said in your e-mails and phone communication was exactly what you did.
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