Acer Store UK- Logo - reviews

Acer Store UK
Reviews:

1,391 reviews in the last 12 months4,330 total reviews  

4.70
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

4 Jan 2024
 Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.

Top negative review

20 Sept 2023
 Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!! Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them! I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy. I buy a laptop a month for work but don't see why I should be back after this experience.
SJ
Susan J.
Bicester
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Acer Store UK

 Sort by  
Relevance
(1104)
(211)
Reset
2 Apr 2024
 Verified review

Acer Aspire 5 On-line Purchase

I have always purchased Dell for my business in the past but the last two purchases with them were a complete and utter rigmarole which put me off using them again. Having Googled 'Best laptop 2024' and then read good on-line reviews by independent testing gurus I looked at Acer for the first time and was impressed with the choice and the prices when compared to Dell. So I purchased one and also pleased that I was contacted beforehand by phone and was also offered an additional discount. (Because I entered my phone number on their website enquiry). I now hope the laptop lives up to my expectations.
Report review
Answer by Acer Store UK
4 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
8 days ago
 Verified review
The access to the Acer store was easy and the instructions to follow that point you at the items you are looking for where very easy and accurate. The thing I liked the most was the fact that I had just found Acer's recycled plastic laptop and I was really pleased when I found a range of plastic accessories, great.
Report review
Answer by Acer Store UK
8 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
4 days ago
 Verified review
One time pass code on transaction was missing - transaction kept failing because of this but ACER system blamed the transaction failure on the bank refusing the payment when it was ACER payment system that was not generating the one time verification.
Report review
Answer by Acer Store UK
3 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
23 Mar 2024
 Verified review

Competive pricing for laptop when compared with other retailers.

Happy with the website performance, products and discounts available. Purchase new laptop for our granddaughter’s birthday. We hope she will be very happy with it. Software more expensive than on other retailers websites.
Report review
Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
5 days ago
 Verified review
make the whole process easier. assume all your potential customers are wary of pushing the wrong buttons for a rather expensive purchace without at least a little reasurance most of us have bought cars for less!!
Report review
Answer by Acer Store UK
3 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 Apr 2024
 Verified review

New Acer computer

After entering the code numbers of the product we wanted, we had to sort through a mountain of products, but eventually we found what we were looking for. Looking forward to receiving item shortly.
Report review
Answer by Acer Store UK
4 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
5 days ago
 Verified review
eASY TO WORK THROUGH ORDER . THE FREE GIFT OF MICROSOFT PERSONAL 365 WAS ALMOST HIDDEN, COULD HAVE EASILY BEEN OVERLLOKED WHEN PLACING THE ORDER
Report review
Answer by Acer Store UK
3 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 days ago
 Verified review

Good deals to be had here.

This will be my third ACER, good value, lasts 4 years plus, easy to shop at the ACER store. Awaiting delivery and set up at this time.
Report review
Answer by Acer Store UK
1 day ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
10 days ago
 Verified review
Full details of monitor on the website easy to follow ,this is the first ntime i have used Acer and iam pleased with the experiaence
Report review
Answer by Acer Store UK
10 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
17 hours ago
 Verified review

Replacement Computer

User friendly software. Stated that Microsoft Office would automatically added on checkout but it didn't show in the basket.
Report review
4 Apr 2024
 Verified review

Simple and Clear

The website is easy to navigate and descriptions and details are clear and easy to understand (even for a luddite like me).
Report review
Answer by Acer Store UK
4 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 Apr 2024
 Verified review
Good customer support didn't have to wait long to get to speak to someone and my question was answered promptly.
Report review
Answer by Acer Store UK
2 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
7 days ago
 Verified review
Easy to use website - fast ordering, plenty of choice and cheaper than the big 2 online electrical stores!!!!
Report review
Answer by Acer Store UK
6 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
1 Apr 2024
 Verified review

Can't wait for the new one!

It would have been even better if this ancient laptop, that I am using to order the new one, wasn't so slow!
Report review
Answer by Acer Store UK
2 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
28 Mar 2024
 Verified review
Very good experience - only problem being the page showing computer delails was down to half the page
Report review
Answer by Acer Store UK
28 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
9 days ago
 Verified review
Your search function on the website should provide specific results if a specific search term is used
Report review
Answer by Acer Store UK
9 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
12 days ago
 Verified review
Fields easy to understand. Process fast. No pushy sales. Straight forward payment options.
Report review
Answer by Acer Store UK
10 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
1 Apr 2024
 Verified review

Clear descriptions of products.

Clear descriptions of product. Useful comparison option. Clear instructions when ordering.
Report review
Answer by Acer Store UK
2 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
21 Mar 2024
 Verified review
The price has stayed the same . Pity I don't get any discount for Easter though!
Report review
Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
22 Mar 2024
 Verified review
Website is easy to navigate and purchasing process simple and streamlined.
Report review
Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store