Acer Store UK- Logo - reviews

Acer Store UK
Reviews:

1,397 reviews in the last 12 months4,342 total reviews  

4.69
Excellent
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Top positive review

4 Jan 2024
 Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.

Top negative review

20 Sept 2023
 Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!! Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them! I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy. I buy a laptop a month for work but don't see why I should be back after this experience.
SJ
Susan J.
Bicester
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Reviews for Acer Store UK

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2 Apr 2024
 Verified review

Acer Aspire 5 On-line Purchase

I have always purchased Dell for my business in the past but the last two purchases with them were a complete and utter rigmarole which put me off using them again. Having Googled 'Best laptop 2024' and then read good on-line reviews by independent testing gurus I looked at Acer for the first time and was impressed with the choice and the prices when compared to Dell. So I purchased one and also pleased that I was contacted beforehand by phone and was also offered an additional discount. (Because I entered my phone number on their website enquiry). I now hope the laptop lives up to my expectations.
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Answer by Acer Store UK
4 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
7 days ago
 Verified review
One time pass code on transaction was missing - transaction kept failing because of this but ACER system blamed the transaction failure on the bank refusing the payment when it was ACER payment system that was not generating the one time verification.
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Answer by Acer Store UK
5 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
23 Mar 2024
 Verified review

Competive pricing for laptop when compared with other retailers.

Happy with the website performance, products and discounts available. Purchase new laptop for our granddaughter’s birthday. We hope she will be very happy with it. Software more expensive than on other retailers websites.
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Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
4 days ago
 Verified review

Good deals to be had here.

This will be my third ACER, good value, lasts 4 years plus, easy to shop at the ACER store. Awaiting delivery and set up at this time.
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Answer by Acer Store UK
4 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
13 days ago
 Verified review
Full details of monitor on the website easy to follow ,this is the first ntime i have used Acer and iam pleased with the experiaence
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Answer by Acer Store UK
12 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
4 Apr 2024
 Verified review

Simple and Clear

The website is easy to navigate and descriptions and details are clear and easy to understand (even for a luddite like me).
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Answer by Acer Store UK
4 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 Apr 2024
 Verified review
Good customer support didn't have to wait long to get to speak to someone and my question was answered promptly.
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Answer by Acer Store UK
2 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
9 days ago
 Verified review
Easy to use website - fast ordering, plenty of choice and cheaper than the big 2 online electrical stores!!!!
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Answer by Acer Store UK
9 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
1 Apr 2024
 Verified review

Can't wait for the new one!

It would have been even better if this ancient laptop, that I am using to order the new one, wasn't so slow!
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Answer by Acer Store UK
2 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
28 Mar 2024
 Verified review
Very good experience - only problem being the page showing computer delails was down to half the page
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Answer by Acer Store UK
28 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
3 days ago
 Verified review
Clear and easy to understand process. Large variety of quality products to choose from. Thank you
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Answer by Acer Store UK
2 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
6 Apr 2024
 Verified review
Fields easy to understand. Process fast. No pushy sales. Straight forward payment options.
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Answer by Acer Store UK
12 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
22 Mar 2024
 Verified review
Website is easy to navigate and purchasing process simple and streamlined.
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Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 Apr 2024
 Verified review

Love Acer

So quick and easy, beautiful design products and a great service overall
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Answer by Acer Store UK
2 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
21 Mar 2024
 Verified review
Easy to order on line wanted a bag for laptop no option to select one
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Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
5 Apr 2024
 Verified review
Product item information was good, could compare various laptops.
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Answer by Acer Store UK
5 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
23 Mar 2024
 Verified review
Shopping and checkout process was straight forward and painless.
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Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
5 days ago
 Verified review
Online buying made easy. Secure site. No registration required.
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Answer by Acer Store UK
4 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
3 days ago
 Verified review
Clear descriptions with rapid interaction & checkout process.
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Answer by Acer Store UK
2 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
4 days ago
 Verified review
Accessibility entered serial number found product easily
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Answer by Acer Store UK
2 days ago
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store