EASY-surfshop.comReviews:
357 reviews in the last 12 months2,433 total reviews
Excellent
TrustmarkValid
Top positive review
21 Aug 2023
Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .
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Top negative review
6 Dec 2023
Verified review
Customer care mostly absent,
improve knowledge of digital payments, and relative installment.
Reduce delivery cost absolutely.
Price are good.
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Reviews for EASY-surfshop.com
7 Dec 2023
Verified review
advices in choosing articles and friendless
advices in choosing articles, pre and post Order assistence
disponibility and friendless at fisrt contact :) I asked them a lot of many many questions ;)
good catalogue.
very good care in packaging and fast delivery.
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Answer by EASY-surfshop.com
13 Dec 2023
You're very welcome! We're delighted to hear that you had a positive experience with our assistance and service. Our team is committed to providing excellent support, and we're pleased to know that our availability, friendliness, and attention to detail were valuable to you. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again. Thank you for choosing us! Wish you Good Winds :) EASY-suefshop Team
14 Oct 2023
Verified review
Excellent shop
My first purchase with them was a Tabou rocket+ after experiencing a fantastic customer service I've bought also from them a JP Australia and GA foil. I have never been there in person but it's far my favorite shop
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4 Dec 2023
Verified review
...very satisfied! Great online shop! (Ordered from Germany)
...this shop is highly recommended! You will always be informed about what is happening with your order! The order arrived much quicker than originally stated! I would order again immediately! Thank you!
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Answer by EASY-surfshop.com
22 Mar 2024
Your recognition of our work is truly appreciated. It's customers like you who make our job a joy! We want you to feel right at home at Easy-surfshop. Drop by for your next shopping spree. You're always welcome!
MT
Michelle T.
Hillerød, Denmark
25 Sept 2023
Verified review
Excellent service. The Chat is with real person, and not a robot.
Excellent service. I like the Chat. There are people and not a robot.
I like some times, they have very good offers and free freight even to Denmark. I have bought 6-7 times by Easy-Surf.com.
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9 Dec 2023
Verified review
My purchase (2 windsurf boards) involved a complex transatlantic shipment and it arrives very quickly (6 days) and perfectly protected.
Outstanding customer service (Donia)!
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Answer by EASY-surfshop.com
22 Mar 2024
We're honored by your positive feedback! It's customers like you who make our job a joy. Your support is truly appreciated.
16 Oct 2023
Verified review
Brands in good prices and secure deliver.
I bought from easy-surf shop a JP super ride board, a mast, a boom and a wetsuit. All products arrived in time and in very good condition. Recomended!!! Thank you guys!!!
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17 Jul 2023
Verified review
Azienda responsabile e accorta ai bisogni dei clienti. sono stato completamente seguito nei miei dubbi e domande da rivolgere. Continuo ad acquistare a Easy shop surf
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11 Dec 2023
Verified review
As if l visited the shop physically! Everything fits perfect, items as described, great comunication, great prices and fast delivery!! Will shop again! Thanks team!
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Answer by EASY-surfshop.com
22 Mar 2024
This truly warms our hearts, thank you! We're grateful for customers like you who keep us going. We want you to feel right at home at Easy-surfshop. Drop by for your next shopping spree. You're always welcome!
PD
Pascal d.
Maastricht
5 Dec 2023
Verified review
Excellent service, fast shipping, steady information on every change in order status, well packed, great prizes! I will come back for sure! Highly recommended!
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Answer by EASY-surfshop.com
22 Mar 2024
Your feedback is our greatest reward. Thank you! Your support keeps us motivated. Drop by for your next shopping spree. You're always welcome!
20 Jul 2023
Verified review
Quick, fast, friendly. Items exactly as described. Goods were very well padded, which was necessary, judging by the marks on the cartboard box (DHL...).
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14 Dec 2023
Verified review
Disponibilità e cortesia
Excellent service and availability in meeting the customer, in my case I received a refund for an excess shipment and an interest in a delivery problem
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Answer by EASY-surfshop.com
22 Mar 2024
Thank you for taking the time to share your experience! Your feedback is extremely important to us.
19 Nov 2023
Verified review
Excellent experience
Immediate response, great feedback and information about non available items, immediate refund, tracking information, excellent experience overall.
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19 Dec 2023
Verified review
I bought many items from them and there was never any issue. They are very professional and they carry items with good quality and fair prices.!
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Answer by EASY-surfshop.com
22 Mar 2024
It's wonderful you're satisfied! Your support is everything to us. We're grateful for customers like you who keep us going.
20 Apr 2023
Verified review
The transport bag is exellent. I can put my 135 l board and 2 sails with masts. It has hooks which protects from from sliding of the cars roof
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28 Sept 2023
Verified review
Excellent delivery time
The order was processed quickly and goods were delivered very fast. I do not see anything to be improved - your service was excellent.
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1 Aug 2023
Verified review
Profesional info and guidance. Sorting website search by sail size and board volume.
(for example: sail 6 to 7m², board 140 to 150l)
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22 May 2023
Verified review
Great store with good price. Superb packaging on delivered goods. Have ordered 2 boards, many sails etc and no problems whatsoever.
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6 Oct 2023
Verified review
Proszę zróbcie godziny otwarcia w sobotę!!! Nie każdy ma możliwość przyjechania do was na czas, jak jedzie przez pół Polski :)
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Answer by EASY-surfshop.com
16 Oct 2023
Dziękujemy za Twoją opinię. Pracujemy nad tym, by w soboty sklep stacjonarny był czynny. Trzymaj kciuki! dobrych Wiatrów! EASY-surfshop Team
17 Sept 2023
Verified review
They provide an excellent customer support via email /phone.
I will improve the service with faster shipments/deliveries...
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13 Dec 2023
Verified review
The price of the products is pretty good. Instead the cost of the shipping is very high compared to the offered service
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Answer by EASY-surfshop.com
14 Dec 2023
Thanks a bunch for sharing your thoughts!
Sadly, we can't wiggle down those transportation costs.
You know how it is - we're in the business game, and everything's got to click, or we might vanish into thin air.
We're all about passion for our favorite sports, but running a charity gig just isn't our style :)
Thanks a million for your order!
Wishing you some awesome winds and, hey, keep us in mind for future adventures! Cheers! EASY-surfshop Team