Problems account owner's address and delivery address differ
You have problems when account owner's address and delivery address are different. The delivery address was properly used, but phone number of account owner was used. This is extremely inconvenient when you wish to buy and deliver a present for your friend. See order no. 1019829.
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Answer by EASY-surfshop.com
8 Jan 2024
Thank you for providing feedback on your purchases in our store.
We are actively working on improving our system. Indeed, currently, if you don't manually change the phone number or email address, the data will be copied from the sender/account owner.
Next time, everything will go smoothly, :) We appreciate your recommendation! Good Winds! EASY-surfshop Team
Easy Surf still crushing it! From: a long time customer.
Easy Surf is beyond compare… The website helps to make educated purchases.
The staff are all experts in the product line. Pricing out performs everyone.
My recent order of an 8.5 meter sail arrived, east coast, USA in 5 days!!!
Thanks to all at Easy Surf you’re the best!!
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Answer by EASY-surfshop.com
22 Mar 2024
Thank you for taking the time to share your experience. It's wonderful customers like you that keep us going. We're all smiles here! You've made us proud with your feedback.
I do definitely like the prices in this shop, also the service. All my questions were answerd in the chat. I chose a Tabou windfoilboard and some smaler items. The only thing to improve is the lack of Severne sails.
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Answer by EASY-surfshop.com
22 Mar 2024
Thank you for taking the time to share your experience! Your feedback is extremely important to us.
14 Jan 2024
Verified review
I think everything was fine. I really liked that the courier brought the package home on the weekend. It would be difficult for me to go home during the working day. I wish you success.
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Answer by EASY-surfshop.com
22 Mar 2024
Your kind words are deeply appreciated! We're delighted that you're happy with our service.
12 Jan 2024
Verified review
Top experience !
Fast and accurate ! For sure I will use the shop again .
We ordered the wetsuits...looking forward to order some more gear in Spring time.
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Answer by EASY-surfshop.com
22 Mar 2024
We're honored to have served you well. Swing by if you need some new gear for spring - our team is here to assist you :).
8 Jan 2024
Verified review
JP board delivery
Just received JP board home. Perfect delivery, package, attitude towards client during delivery.
All well received in excellent condition
Kind Regards
Alex
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Answer by EASY-surfshop.com
22 Mar 2024
Your feedback means the world to us. Thank you! We hope you'll have an amazing time on the water :)
12 Jan 2024
Verified review
Great technical advice.
Always get the correct info on request, like to buy on the online shop. Great support after sale.
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Answer by EASY-surfshop.com
22 Mar 2024
Your satisfaction is our ultimate reward. Thank you for recognizing our efforts!
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