EASY-surfshop.com- Logo - reviews

EASY-surfshop.com
Reviews:

382 reviews in the last 12 months2,433 total reviews  

4.89
Excellent

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Certified since: 26 Nov 2015
The Trustmark indicates trustworthy online retailers.
EASY-surfshop.com fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

21 Aug 2023
 Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .

Top negative review

6 Dec 2023
 Verified review
Customer care mostly absent, improve knowledge of digital payments, and relative installment. Reduce delivery cost absolutely. Price are good.
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Reviews for EASY-surfshop.com

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7 Mar 2024
 Verified review

Everything correct from start to finish, very professional.

Hubo un problema con el pedido y fui bien atendido en todo momento, me dieron posibles soluciones, pero al final tuve que pedir un rembolso, son claros y profesionales. Volveré a comprar en otra ocasión.
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Answer by EASY-surfshop.com
7 Mar 2024
La transparencia y profesionalismo en este tipo de situaciones son fundamentales para mantener la confianza del cliente. Espero que en tu próxima compra todo vaya sin contratiempos. Si necesitas ayuda en el futuro, no dudes en contactarme. ¡Gracias por compartir tu experiencia! EASY-surfshop Team
1 Mar 2024
 Verified review

Exceptional service!

Exceptional customer service, as always! I'd like to especially thank Donia for her patiance with all my queries and questions back and forth prior purchase.
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Answer by EASY-surfshop.com
5 Mar 2024
Thank you so much! Donia will be over the moon to hear your kind words. We're all about making sure your experience rocks, so if you ever need anything else, don't hesitate to reach out. We're here to help!. Cheers! EASY-surfshop Team
11 Mar 2024
 Verified review
Very good advice (=> Adam!), quick delivery and very good communication about every step in th eordering process. Good products.
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Answer by EASY-surfshop.com
13 days ago
Thanks Ralf, nice to read.
7 days ago
 Verified review

Nice prices, fast en good service

Nice prices, fast delivery , overall very good service. Trustfull and very good online shop for all your watersportgear.
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Answer by EASY-surfshop.com
7 days ago
Thank you so much for your kind words and positive feedback! We have been working on customer trust for years and it is nice to know that we are successful. If you ever need anything else, don't hesitate to reach out. Happy adventuring on the water!
12 Mar 2024
 Verified review
Very good and friendly advice by Adam. Good and detailed communication about shipping.
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Answer by EASY-surfshop.com
13 days ago
Adam informed :). Adam said: Thanks! If you need anything in the future just open the Live Chat and we're there.
RK
Rob K.
Kapelle
7 days ago
 Verified review
Great service. Sale items are attractive. Delivery time could be better.
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Answer by EASY-surfshop.com
7 days ago
Thank you for your feedback! We're delighted to hear that you found our service to be great and that you found our sale items attractive. Regarding the delivery time, we understand your perspective. However, we'd like to clarify that your package was delivered within 5 business days from the shipping date, which falls within the estimated delivery time frame of 3-10 business days to the Netherlands as indicated on our website. We strive to provide timely delivery while ensuring the safety and quality of each shipment. Your satisfaction is important to us, and we'll continue to work on improving our services. If there's anything else we can assist you with, please feel free to reach out.
18 hours ago
 Verified review
Adam was as usually very helpful and got me what I needed.
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11 Mar 2024
 Verified review
Very efficient service with excellent comms
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Answer by EASY-surfshop.com
13 days ago
You're welcome. We'd be happy to help in the future too.
5 Mar 2024
 Verified review
Very good and fast delivery, just perfect!)
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Answer by EASY-surfshop.com
13 days ago
Thanks!
11 Mar 2024
 Verified review
Beautiful item and fast delivery
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Answer by EASY-surfshop.com
13 days ago
Thank you for your purchase. #iSurfwithEASY
13 days ago
 Verified review
Jednoduché, rýchle... Pohoda
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Answer by EASY-surfshop.com
13 days ago
Veľmi pekne ďakujeme a odporúčame aj do budúcna. Dobrý vietor!
2 Mar 2024
 Verified review
Quick response and shipment.
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Answer by EASY-surfshop.com
6 days ago
Thank you for your positive review!
13 days ago
 Verified review
great customer service
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Answer by EASY-surfshop.com
9 days ago
Thank you for your feedback, and we're delighted to hear that you're satisfied! See you at the spot or at your next purchase!
9 days ago
 Verified review
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Answer by EASY-surfshop.com
7 days ago
Thank you for your opinion. We wish you fantastic adventures on the water.
10 days ago
 Verified review
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Answer by EASY-surfshop.com
9 days ago
Thank you so much for awarding us with a 5-star rating! Your feedback means the world to us and we're thrilled to hear about your positive experience. Thanks again!
13 days ago
 Verified review
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Answer by EASY-surfshop.com
9 days ago
Wow! Thanks a bunch for the stellar 5-star rating! Your feedback fuels our passion for excellence. Wish you good winds.
15 Mar 2024
 Verified review
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Answer by EASY-surfshop.com
9 days ago
Thank you for the5 stars. We hope to see you again at EASY-surfshop for your next purchases.
12 Mar 2024
 Verified review
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Answer by EASY-surfshop.com
9 days ago
We sincerely thank you for the highest possible rating of our store and for taking the time to provide such valuable feedback. Wish you good winds.
9 Mar 2024
 Verified review
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5 Mar 2024
 Verified review
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