Reviews for simplysafes.co.uk



Excellent

4.87/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 153 Trusted Shops reviews collected in the last 12 months.
In total, simplysafes.co.uk has already collected 514 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/08/2018
Date of order
16/08/2018
16/08/2018
Very helpful and informative when chatting on the phone, and the safe arrived promptly. Highly recommended
5.00
Excellent

Date of publication
15/08/2018
Date of order
15/08/2018
15/08/2018
Excellent product. Simple to use and set up.
5.00
Excellent

Date of publication
15/08/2018
Date of order
15/08/2018
15/08/2018
Excellent service throughout the whole process. I would thoroughly recommend them. They are prompt and courteous when replying to email and they delivered the goods as advertised
5.00
Excellent

Date of publication
15/08/2018
Date of order
08/08/2018
15/08/2018
Dispatch was very soon after my order was received, delivery took a few days, but it was to the Shetland Islands via an overnight ferry crossing of 12.5 or 14.5 hours, so delivery was good for this location,
The safe is very strong for a domestic safe, and very well made,
Simplysafes have such a good web / ordering page I had no reason to contact them other than to order, a very happy customer,
5.00
Excellent

Date of publication
15/08/2018
Date of order
15/08/2018
15/08/2018
An informative and accurate description on the website.
Item delivered on time and the packaging was very protective and secure.
The safe was of excellent quality, straightforward to install and use and suited our needs perfectly.
5.00
Excellent

Date of publication
12/08/2018
Date of order
02/08/2018
12/08/2018
Everything was excellent apart from delivery? Nothing to do with Simplysafes, firm apparently tried to deliver, no card left so contacted and collected from depot.
4.33
Good

Date of publication
08/08/2018
Date of order
30/07/2018
08/08/2018
Excellent delivery first class and customer service 5star
5.00
Excellent

Date of publication
08/08/2018
Date of order
08/08/2018
08/08/2018
First class service - I had a very helpful discussion by email/phone with a knowledgable staff member who helped me decide which safe to buy, once it became apparent that my original choice wouldn't be suitable. Wide selection at very good prices and the price match feature is a great idea, even though I wasn't able to take advantage of it on this occasion. Safe arrived as promised the next day.
5.00
Excellent

Date of publication
08/08/2018
Date of order
08/08/2018
08/08/2018
Perfect fit for home use
5.00
Excellent

Date of publication
08/08/2018
Date of order
08/08/2018
08/08/2018
All great, did what they said they would and made slight adjustments to help us out.

Will be buying our next commercial safe from them.
4.67
Excellent

Date of publication
04/08/2018
Date of order
25/07/2018
04/08/2018
The service I received was excellent. The content was very carefully packed to ensure the safe didn't get damaged. I would recommend this company
5.00
Excellent

Date of publication
03/08/2018
Date of order
02/08/2018
03/08/2018
Excellent
5.00
Excellent

Date of publication
02/08/2018
Date of order
23/07/2018
02/08/2018
As advertised, delivered on time,
No fuss easy deal
Thanks
5.00
Excellent

Date of publication
01/08/2018
Date of order
01/08/2018
01/08/2018
excellent communication by e mail and telephone very pleased
5.00
Excellent

Date of publication
01/08/2018
Date of order
01/08/2018
01/08/2018
I can’t say enough good things about the service we received. There was a key missing from the safe we ordered but Claire at Simply Safes couldn’t be more helpful to resolve this matter which she did, quickly and without fuss. Thanks so much I’d recommend your company to anyone. Angela
5.00
Excellent

Date of publication
01/08/2018
Date of order
01/08/2018
01/08/2018
Quick delivery on the product and exactly as described on the website. I would recommend this product.
5.00
Excellent

Date of publication
27/07/2018
Date of order
27/07/2018
27/07/2018
Great customer service. Very helpful.
I ordered the parts in the evening online, the next morning they called me to say all the parts were in stock and they dropped the goods off to me at work in the afternoon as I was local to them.
Product was safely wrapped and the parts explained as to what was what.
Be nice if all companies worked this way.
5.00
Excellent

Date of publication
27/07/2018
Date of order
17/07/2018
27/07/2018
Great service including after sales.
5.00
Excellent

Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
Easy to use website, selection and checkout simple and safe arrived the very next day as promised.
5.00
Excellent

Date of publication
25/07/2018
Date of order
25/07/2018
25/07/2018
An easy buying experience
5.00
Excellent

Date of publication
19/07/2018
Date of order
28/06/2018
19/07/2018
Very easy to order. There was a delay in expected delivery date due to circumstances outwith their control but they communicated this to me and gave me a new expected date. The safe is strong and the unusually shaped key turns easily in the lock. My 90 year old aunt is very pleased with her purchase
5.00
Excellent

Date of publication
18/07/2018
Date of order
18/07/2018
18/07/2018
Easy website to use, delivery was very quick( next day) and the product was what was expected. Excellent experience.
5.00
Excellent

Date of publication
11/07/2018
Date of order
02/07/2018
11/07/2018
Over all a very good product. Not as heavy as I expected but will do the job it was purchased for. Delivery was a day later than expected however that was the couriers not the company’s fault. Would recommend it for anyone that doesn’t like technology as it’s just a key, no codes to remember or forget in my case
4.67
Excellent

Date of publication
11/07/2018
Date of order
11/07/2018
11/07/2018
Very good service though email
5.00
Excellent

Date of publication
11/07/2018
Date of order
11/07/2018
11/07/2018
Very efficient and friendly. Excellent job.
5.00
Excellent

Date of publication
11/07/2018
Date of order
11/07/2018
11/07/2018
Perfect
5.00
Excellent

Date of publication
11/07/2018
Date of order
11/07/2018
11/07/2018
Very quick delivery, product as advertised.
5.00
Excellent

Date of publication
11/07/2018
Date of order
11/07/2018
11/07/2018
First class service throughout and excellent communications
5.00
Excellent

Date of publication
05/07/2018
Date of order
24/06/2018
05/07/2018
very pleased with all aspects of our purchase
5.00
Excellent

Date of publication
03/07/2018
Date of order
23/06/2018
03/07/2018
KEY LOCK COULD BE BETTER
4.67
Excellent

Date of publication
01/07/2018
Date of order
30/06/2018
01/07/2018
Entirely satisfactory.
5.00
Excellent

Date of publication
27/06/2018
Date of order
16/06/2018
27/06/2018
the goods were delivered on time and were just as described on the site..finding the right safe and comparing with others was very easy, ordering and paying was simple, this is why i have used them again. Very satisfied..
5.00
Excellent

Date of publication
22/06/2018
Date of order
12/06/2018
22/06/2018
Delivery as expected, great selection of safes to compare with lots of information, safe exactly as described and at the best price. Thank you
5.00
Excellent

Date of publication
20/06/2018
Date of order
20/06/2018
20/06/2018
Excellent product.
Customer service and delivery ,excellent.
5.00
Excellent

Date of publication
20/06/2018
Date of order
20/06/2018
20/06/2018
Had a problem with my first safe (delivered damaged - not the shop's fault).
Sent out a replacement within 3 days.
Good communication and service, from purchase to delivery, emailed confirmation of purchase and regular emails showing the stage of my delivery.
5.00
Excellent

Date of publication
20/06/2018
Date of order
20/06/2018
20/06/2018
Excellent service, great safe just what I needed
5.00
Excellent

Date of publication
20/06/2018
Date of order
20/06/2018
20/06/2018
James at Simply Safes is very helpful. Excellent service and I love my safe too.
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
Next day delivery as promised. The safe seems well made and this latest model was installed with no difficulty following the instructions, though care needs to be taken. Excellent customer service. Recommended.
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
Easy to order and delivery was excellent
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
abc.
5.00
Excellent

simplysafes.co.uk

Security solutions provided

Contact
Unit C4, St Georges Business Park, Castle Road
ME10 3TB Sittingbourne, Kent
United Kingdom
james@simplysafes.co.uk
simplysafes.co.uk
Owner
Simply Safes LTD
Unit C4, St Georges Business Park, Castle Road
ME10 3TB Sittingbourne, Kent
United Kingdom
Trade register
Companies House 06965586
Authorized representative
James Blackburn
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with simplysafes.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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