Reviews for simplysafes.co.uk



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 87 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 308 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I received great personal advice to help me make my choice of safe. Then a precise follow-up to schedule the delivery and finally a delivery and installation very precise and extremely courteous. I highly recommend.
5.00
Excellent

Very hood service
5.00
Excellent

Very professional outfit with great aftersales service
4.67
Excellent

Very pleased
5.00
Excellent

Great service... Hassle free.... Prompt delivery...
5.00
Excellent

Happy to recommend.
4.00
Good

Just as advertised. Substantial and value for money
5.00
Excellent

I bought the safe for my son, so cannot appraise fully, however his initial assessment is that it seems ideal for his needs. Certainly ease of ordering and promptness of delivery were as promised.
5.00
Excellent

Asked questions before purchase regarding size of cabinet.
Simply Safes returned phone calls after contacting manufacturer.
Asked same questions of other companies with no returned information so purchased same safe from Simply Safes even though it was a little more expensive.
5.00
Excellent

The staff at simplysafes are very helpful. they offer a excellent delivery service at a competitive price.
5.00
Excellent

Great prices and very professional yet friendly service
5.00
Excellent

very helpful and service was very prompt.
5.00
Excellent

good
4.00
Good

Processed and delivered on time but packaging was poor. Luckily the goods weren't damaged but they could easily have been as the bottom of the safe was exposed.
3.33
Fair

Very satisfied generally with the service received. Only downside was there were no fixings included with the original order. However these were sent out straight away and received the following day. Thank you for an excellent service.
4.67
Excellent

perfect purchase. Excellent selection This is my third purchase. Consistently excellent
5.00
Excellent

The safe is great, but the pictorial instructions are not easy to understand. Would definitely recommend this unit.
5.00
Excellent

The safe I ordered was out of stock. Although it didn't state this on the website at the time of ordering, I did receive an email the following day asking me whether I would like to choose a different one, or wait for them to receive delivery of it. I chose to wait and was kept informed throughout the whole process. Cannot fault the customer service at all. Would definitely buy from them again.
5.00
Excellent

Slight hiccup with delivery date but staff eager to resolve and very helpful
4.33
Good

Great service. Great product
5.00
Excellent

Simply Safes were very easy to contact and deal with. Very good, personal one to one expert help and advice when making the purchase and after sales support when I encountered a minor problem with the product.
5.00
Excellent

Does the job as described.
5.00
Excellent

Excellent customer service, very reliable information, updates etc.
5.00
Excellent

Very satisfied with simplysafes from initial contact, through product information and selection through to delivery.
4.33
Good

From my initial enquiry to the delivery the service was excellent as was the product.
5.00
Excellent

I had a couple of questions so. Called Simply Safes, who were charming and knowledgeable , and offered good advice. The goods came on time on budget, and I would be more than happy to recommend Simply Safes to my personal and professional circles
5.00
Excellent

Entirely satisfied to have my key safe again and not have to rely on neighbours.
5.00
Excellent

I needed advice on the best option for my office; the person I spoke to was very knowledgeable, explaining which one would be the best buy for me. I liked the fact that I could purchase the safe and arrange installation. The safe was delivered on time and the installation took place when promised.
5.00
Excellent

very satisfied
5.00
Excellent

Next day delivery pre 1pm as promised, product well packed and as described.
5.00
Excellent

Delivery was very fast and efficient, ordering on line made it very fast and easy
5.00
Excellent

I was very satisfied. The only problem was the postal service of a replacement key.Everyone I spoke to was friendly and helpful. Thank you.
4.67
Excellent

Excellent, efficient, curtious fast
5.00
Excellent

Very satisfied with the price, quality of the safe and service received
5.00
Excellent

Only fair for the goods as the first one delivered was damaged. There was no problem with getting it replaced, hence excellent service.
Delivery was only good as there was a delay from the manufacturer. I was kept informed.
4.00
Good

Very good product and successful delivery. Simple ordering and good prices. Ratings and reviews were helpful. I was only disappointed that they didn't honour my price-match from Amazon, which would have saved me 12 pounds.
4.33
Good

yes
5.00
Excellent

Simply Safes are a great company with excellent helpful customer service. Highland Outdoors, the subcontractor in this case, are also equally excellent, the product is also good value for money. Unfortunately TNT as the courier are a useless. They caused all parties a major headache.
3.67
Good

As good an online shop as you could hope for, hence my top rating.
5.00
Excellent

No problems
5.00
Excellent

simplysafes.co.uk

Security solutions provided

Contact
Unit 7b, Fort Horsted Primrose Close
ME4 6HZ Chatham, Kent
United Kingdom
james@simplysafes.co.uk
simplysafes.co.uk

Owner
Simply Safes LTD
Unit 7b, Fort Horsted Primrose Close
ME4 6HZ Chatham, Kent
United Kingdom
Trade register
Companies House 06965586
Authorized representative
James Blackburn
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with simplysafes.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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