Reviews for simplysafes.co.uk



Excellent

4.80/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 82 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 361 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Response to emails was very quick,polite and concise. Overall a very good company to deal with which I highly recommend.
5.00
Excellent

Delivered 4 weeks later than promised and very poor lack of communication
2.00
Poor

Easy to order and questions answered by helpful and efficient staff. Delivered as suggested but could not give time of day.
4.00
Good

Could not of asked for better. A++++++
5.00
Excellent

very quick and easy - arrived when they said it would
5.00
Excellent

The key safe came very promptly and is working well. my only slight complaint is that there is no interior hook to hang the key on, so it occasionally falls out when you open the safe. but for the price it's still extremely good value for money.
4.67
Excellent

The safe was exactly as described and delivered on time by helpful installers. All round excellent customer service.
5.00
Excellent

Order through the website was easy and the safe arrived in a couple of days by tracked delivery with a one hour time slot. Very good service indeed.
5.00
Excellent

Very well built . Larger than I needed but can store more valuables. Well worth the price
5.00
Excellent

Excellent service, nothing too much trouble
5.00
Excellent

The safe construction itself is quite good but the foam supports inside the safe for the gun itself are cheap and flimsy and of poor support.
4.00
Good

Simply, easy and quick. Delivered direct from manufacturers
5.00
Excellent

Efficient service
5.00
Excellent

Great product, fast delivery, would recommend to all.
5.00
Excellent

Quick delivery, great product & price
5.00
Excellent

James was Brilliant & service wax excellent .All very nice people to deal with
5.00
Excellent

Great service
5.00
Excellent

Excellent customer service. Prompt and helpful advice to my telephone query. Many thanks.
5.00
Excellent

exactly what we we were looking for, delivered on time. Great service
5.00
Excellent

Quick response and a great service - I would recommend these guys all day long
5.00
Excellent

Great value, excellent service
5.00
Excellent

Poor service
2.33
Poor

The person I spoke to was very helpful and helped me make a choice.

The only niggly thing was that I had an email saying delivery was from another safe company. No time slot given for delivery, turned out there was an option for either a morning slot or all day delivery and I was given all day, which was frustrating as it arrived late afternoon and I had waited in all day for the delivery
4.67
Excellent

Very easy to deal with, understood my requirements well & always respond quickly to calls / e-mails. The best of several I attempted to deal with.
5.00
Excellent

Very helpful in all aspects since placing our order.
5.00
Excellent

Great product and service, had to wait a long time for the delivery van/man with no time slot available. As this was not my home it was inconvenient.
4.67
Excellent

excellent
5.00
Excellent

Absolutely nothing to complain about...excellent in all departments.
5.00
Excellent

Ordered one day and arrived the next First class service
5.00
Excellent

easy to deal with.
5.00
Excellent

Excellent service and product
5.00
Excellent

I never usually do online reviews. However, the level of customer service we have been afforded by Clair Davis the sales consultant, and James Blackburn the Managing Director has been comprehensive and generous.

Their professional approach in doing as much as they can possibly do for us, as opposed to as little as they can get away with, has assisted us in obtaining positive security solutions
5.00
Excellent

First class professional service.
5.00
Excellent

Friendly and professional service, knowledgeable staff, quick installation. Perfect.
5.00
Excellent

Excellent website, full of useful information making product selection easy. The call back to arrange delivery and installation was very quick (within a couple of hours).
The delivery and installation guys were bang on time, quick, and ultra tidy. You would not know they had been there, they vacuumed as they went along and did a superb job.
I would use Simplysafes again with no hesitation.
5.00
Excellent

Great safe, great price
5.00
Excellent

Easy to order, good value and easy to install. Very satisfied
5.00
Excellent

Well done Professional advice and service. All on time. Thank you.
5.00
Excellent

Excellent all round
5.00
Excellent

Website very easy to use, I could easily log in and see the process of my order at any time. The safe arrived promptly without any delivery issues.
5.00
Excellent

simplysafes.co.uk

Security solutions provided

Contact
Unit 7b, Fort Horsted Primrose Close
ME4 6HZ Chatham, Kent
United Kingdom
james@simplysafes.co.uk
simplysafes.co.uk

Owner
Simply Safes LTD
Unit 7b, Fort Horsted Primrose Close
ME4 6HZ Chatham, Kent
United Kingdom
Trade register
Companies House 06965586
Authorized representative
James Blackburn
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with simplysafes.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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