Reviews for simplysafes.co.uk



Excellent

4.84/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 122 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 466 reviews have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/05/2018
Date of order
19/05/2018
19/05/2018
Product exactly as described. Really quick efficient service. We ordered it online Tuesday night and it arrived Thursday lunchtime within the one hour time slot we were notified of the day before.
5.00
Excellent

Date of publication
09/05/2018
Date of order
09/05/2018
09/05/2018
Excellent service - rapid delivery
Many thanks
5.00
Excellent

Date of publication
09/05/2018
Date of order
09/05/2018
09/05/2018
Product is excellent - (don't lose your keys and be locked out of your property). And next day delivery.

(I wish I'd bought one before )
5.00
Excellent

Date of publication
09/05/2018
Date of order
30/04/2018
09/05/2018
a very good safe which serves us very well easy to set up if you concentrate
5.00
Excellent

Date of publication
09/05/2018
Date of order
09/05/2018
09/05/2018
Delivered on time and the safe does not disappoint
5.00
Excellent

Date of publication
09/05/2018
Date of order
09/05/2018
09/05/2018
Purchasing the safe on line was very easy and the delivery service was also excellent, with a tracking service advising of it's arrival.

Very good Service
5.00
Excellent

Date of publication
02/05/2018
Date of order
02/05/2018
02/05/2018
Excellent follow up from Claire. Gun cabinet I’d had on back order didn’t turn up but she emailed comparable cabinets and I went for one of those. Delivered quickly albeit to the wrong house. As soon as they were aware of the problem company were on the phone and sorted very quickly.
4.67
Excellent

Date of publication
02/05/2018
Date of order
02/05/2018
02/05/2018
Really helpful and prompt replies from customer service.
5.00
Excellent

Date of publication
02/05/2018
Date of order
25/04/2018
02/05/2018
Everything was very smooth from ordering to delivery.
No problems setting code and fairly easy to install.
5.00
Excellent

Date of publication
02/05/2018
Date of order
02/05/2018
02/05/2018
I have ordered from simply safes on many occasion and found the process very simple and effective when ordering.

The customer services have always kept me updated with any delays in delivery and couldn't do more to help you.
5.00
Excellent

Date of publication
25/04/2018
Date of order
25/04/2018
25/04/2018
Found the staff at simlysafes very helpful & informative, would definitely recommend, we collected our safe but delivery was offered.
5.00
Excellent

Date of publication
24/04/2018
Date of order
14/04/2018
24/04/2018
Delivered on time and as described at a decent price
4.33
Good

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
A very helpful and efficient company. Customer service was excellent, many thanks.
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Very professional and helpful company. I would definately recommened them for help with your security. They gave good advise when i was enquiring with the company made ordering and delivered my safe a very easy process and in very good time. The guys that delivered and installed my safe worked professionally and were very curtious. Very pleased with the whole experience.
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Great selection and customer service.
5.00
Excellent

Date of publication
18/04/2018
Date of order
12/04/2018
18/04/2018
Excellent service from product investigation/order to delivery.
5.00
Excellent

Date of publication
18/04/2018
Date of order
12/04/2018
18/04/2018
2nd time using Simply Safes. Packages arrived well wrapped and within two days. Would recommend and use again.
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Ordered on a Sunday and it was with me on Tuesday morning first thing
5.00
Excellent

Date of publication
18/04/2018
Date of order
18/04/2018
18/04/2018
Good service from this supplier and pleased with the product which we have ordered previously.
5.00
Excellent

Date of publication
11/04/2018
Date of order
11/04/2018
11/04/2018
Goods were as described. Delivery excellent.
4.67
Excellent

Date of publication
11/04/2018
Date of order
11/04/2018
11/04/2018
Very easy to deal with. Good selection of products so you have the choice of features at varying cost points.
5.00
Excellent

Date of publication
05/04/2018
Date of order
03/04/2018
05/04/2018
Fast delivery, delivered in perfect condition and is ideal for storing keys securely even the lumpy car ones. Key safe is solid, not too big. Only slight disappointment is the none standard keypad layout.
4.67
Excellent

Date of publication
04/04/2018
Date of order
04/04/2018
04/04/2018
The whole transaction went really smoothly. Ordered on Wednesday and delivered on Friday and when I phoned on Friday to check that the safe would be delivered that day, Clare was really helpful and even found out the delivery time for me. Highly recommended supplier.
5.00
Excellent

Date of publication
04/04/2018
Date of order
04/04/2018
04/04/2018
Claire very helpful sorted things out when there was a problem getting safe to location.
5.00
Excellent

Date of publication
03/04/2018
Date of order
03/04/2018
03/04/2018
The purchase was smooth and trouble-free. Delivery was earlier than expected. Carrier tracking was very detailed.
5.00
Excellent

Date of publication
03/04/2018
Date of order
03/04/2018
03/04/2018
Great no fuss company. Placed order,paid & received goods without delay. Would definitely recommend.
5.00
Excellent

Date of publication
03/04/2018
Date of order
03/04/2018
03/04/2018
searched long and hard on the Internet and these were by far the best.
5.00
Excellent

Date of publication
03/04/2018
Date of order
03/04/2018
03/04/2018
The customer service was really helpful in ensuring my delivery issues were properly addressed. I was also helped on issues concerning installation.
5.00
Excellent

Date of publication
03/04/2018
Date of order
03/04/2018
03/04/2018
Product received as described,in excellant condition promptly dispatched and well packed. Considered good value for money.
5.00
Excellent

Date of publication
24/03/2018
Date of order
24/03/2018
24/03/2018
Excellent service and product.
5.00
Excellent

Date of publication
14/03/2018
Date of order
14/03/2018
14/03/2018
Had a problem with item but it was quickly resolved by staff. 1st class customer focussed business.
5.00
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
Very efficient service and obtained a safe emergency key for me from Spain when I was unable to source one in Fuerteventura The only reason I have not given 5 stars for goods is because I have not yet been back to Fuerteventura to try the key.
4.67
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
The safe I chose was delivered quickly and it fitted the bill perfectly.
5.00
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
Good experience
5.00
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
Excellent company Even helped me to set it up. Couldn’t have been better.
5.00
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
Slow problematic delivery but to be fair probably to do with snow
3.67
Good

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
Keep the good record going.
5.00
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
exactly what was described
5.00
Excellent

Date of publication
08/03/2018
Date of order
08/03/2018
08/03/2018
Everything an online purchase should be: easy to use website, excellent product and quick and efficient delivery.
5.00
Excellent

Date of publication
27/02/2018
Date of order
27/02/2018
27/02/2018
Get service before and after my purchase. Only thing that let them down was the delivery. I live on a main road which is very busy and the delivery driver simply dumped the safe in the middle of my driveway in sight of everyone, I had to quickly move it.

Overall, I would defo purchase from simplysafes again.
4.67
Excellent

simplysafes.co.uk

Security solutions provided

Contact
Unit C4, St Georges Business Park, Castle Road
ME10 3TB Sittingbourne, Kent
United Kingdom
james@simplysafes.co.uk
simplysafes.co.uk
Owner
Simply Safes LTD
Unit C4, St Georges Business Park, Castle Road
ME10 3TB Sittingbourne, Kent
United Kingdom
Trade register
Companies House 06965586
Authorized representative
James Blackburn
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with simplysafes.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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