Fabulous service and amazing sofa from Edra. Dealt with Giuseppe who was great in assisting me in my choice and purchase of this expensive purchase. Freight and delivery to Australia was included in quote and tracking provided so that I could be kept up to date. Highly recommend this online store for designer Italian furniture. Happy with timelines and entire process. Look forward to ordering from Deplain again.
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3 months ago
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3 months ago
1 week to receive the parcel, it is just perfect ! Can't wait to see this light settled in my living room !
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5 months ago
Perfect Service. I love this shop
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5 months ago
Fantastic customer care. Much patience, high quality advisements, very nice. I highly recommend it!!!
We ordered multiple designer sofas delivered to Switzerland and I can only recommend dePlain. Giuseppe was super helpful in explaining all the details of the product and getting our order perfect. The communication was quick and the delivery was on time.
I was a bit nervous ordering such a big amount in an online company, but the reviews reassured me. I would definitely order from them again.
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7 months ago
Prezzi giusti, ottimo servizio, sempre disponibili e gentili. Consegna entro i termini pattuiti. Molto bene.
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7 months ago
I purchased a Cassina Bramante cabinet from them. It came without any issue and with the delivery as promised. I would work with them again because their prices were lower than the showroom here in LA!
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7 months ago
Giuliana was dedicated and when o had a shipping issues she stayed on the issue until it was resolved. She was attentive and responsive from the very beginning. I highly recommend this company.
Thanks to the system used at deplain and the shipment via DHL, I was always informed about the development. In addition, with deplain the order was processed immediately; all goods corresponded exactly to the order and arrived without damage.
Purchased an expensive Flos lamp, not in stock at the time of ordering. Great communication and client support. The lamp was delivered to Luxembourg with double boxing in perfect condition. Price was lower than elsewhere, hence very happy with my purchase.
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7 months ago
Product exactly as described - faster delivery than expected - responsive customer service center with long opening hours —> top interior design retailer
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