Reviews for Deplain.com



Excellent

4.85/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 28 Trusted Shops reviews collected in the last 12 months.
In total, Deplain.com has already collected 97 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
06/02/2019
Date of order
18/07/2018
06/02/2019
Great customer service and communication throughout the transaction. I will certainly be a repeat customer.
5.00
Excellent

Date of publication
16/01/2019
Date of order
20/07/2018
16/01/2019
Deplain's website, for ordering purposes, needs more work, in my opinion. For that reason, I opted to order via voice call. My sales rep, Giuseppe P., was polite and efficient. The transaction went smoothly, and my sofa arrived at my home in California in fine condition. Deplain provided a good shopping experience and a good price.
5.00
Excellent

Date of publication
25/12/2018
Date of order
30/08/2018
25/12/2018
Precisi puntuali ed affidabili.
5.00
Excellent

Date of publication
21/12/2018
Date of order
04/11/2018
21/12/2018
Very late delivery , no information
3.00
Fair

Deplain.com replies: 22/12/2018
Dear Gabriela, Thanks for your feedback and sorry for the delay. We have checked your order, the lamp purchased has been produced just for you. Unfortunately there was a week of delay in production. We have shipped from Italy to Switzerland, surely there also was a delay for customs clearence. Sorry again for that. Deplain.com sales team.

Date of publication
04/11/2018
Date of order
03/07/2018
04/11/2018
Super service very happy
5.00
Excellent

Date of publication
04/11/2018
Date of order
16/05/2018
04/11/2018
Deplain’s product quality and service is really good and sometimes event outperform than my imagination. Giovanni is also really professional experts, who provided a lot useful advice to me. The international logistic was quite smooth thanks to Giovanni and teams from deplain’s help. Overall, the experience of purchase with Deplain is definitely pleasant. Strongly recommend deplain to all.
5.00
Excellent

Date of publication
04/11/2018
Date of order
04/10/2018
04/11/2018
Great customer service. Goods arrive on schedule and well packed.
5.00
Excellent

Date of publication
23/10/2018
Date of order
13/09/2018
23/10/2018
3 stars. Delayed delivery but just in time.
4.00
Good

Date of publication
10/10/2018
Date of order
30/04/2018
10/10/2018
Very professional service with excellent advice. Good product knowledge as well as smooth logistics support. The shop I will recommend to friends
5.00
Excellent

Date of publication
01/09/2018
Date of order
17/07/2018
01/09/2018
Giovanni was really helpful, he responded very quickly, dealing with the availability and transportation. The goods arrived very soon after, in perfect condition. I will certainly use Deplain again.
5.00
Excellent

Date of publication
17/08/2018
Date of order
10/08/2018
17/08/2018
I highly recommend Deplain and especially Giovanni. They were extremely helpful in selecting the product and expediting delivery. And their pricing is very competitive. I expect to be buying from them again in the very near future
5.00
Excellent

Date of publication
16/08/2018
Date of order
08/08/2018
16/08/2018
I have not opened the lamp yet, its a birthday present for September, I had one of this designers lamps before, & am really thrilled with it
5.00
Excellent

Date of publication
11/08/2018
Date of order
13/07/2018
11/08/2018
Very good pricing and service.
5.00
Excellent

Date of publication
06/08/2018
Date of order
26/05/2018
06/08/2018
La mia esperienza con Deplain è stata soddisfacente sotto tutti i punti di vista, dall'ottimo trattamento economico, alla tempestività delle risposte alle mie domande, il puntuale invio di campioni di tessuto, fino alla consegna, eseguita da un corriere cortese e puntuale.
Lo consiglierei sicuramente per la professionalità e l'ampia scelta di pezzi di design.
5.00
Excellent

Date of publication
31/07/2018
Date of order
09/07/2018
31/07/2018
Goods delivered earlier than expected, Giovanni was responsive to my queries. Recommended and will use them again.
5.00
Excellent

Date of publication
26/07/2018
Date of order
07/06/2018
26/07/2018
Excellent and professional service from start to finish. Delivery was on time and communication was helpful and prompt. Highly recommended.
5.00
Excellent

Date of publication
03/07/2018
Date of order
10/04/2018
03/07/2018
Excellent service, very high quality products, fast and safe delivery. I am a repeat customer and each time I am fully satisfied.
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/12/2017
17/06/2018
Bought some high value furniture. Perfect transaction, on time, properly crated and shipped. Prompt communication. I would purchase anytime again.
5.00
Excellent

Date of publication
17/06/2018
Date of order
17/06/2018
17/06/2018
Alles Bestens, Artikel wie beschrieben, sehr guter Preis -- Danke
5.00
Excellent

Date of publication
17/06/2018
Date of order
24/05/2018
17/06/2018
Great customer support from Giovanni the Davide Groppe Sampei lamp arrived in New Zealand as described and in perfect order.

King Regards
'
Gavin Brindley
A very happy customer
5.00
Excellent

Date of publication
17/06/2018
Date of order
04/06/2018
17/06/2018
Great service and price from Giuseppe. I am very pleased with everything and would shop at DePlain again.
5.00
Excellent

Date of publication
17/06/2018
Date of order
06/03/2018
17/06/2018
Excellent customer service and product range.
4.67
Excellent

Date of publication
16/06/2018
Date of order
16/06/2018
16/06/2018
Item arrived very promptly and as advertised
4.00
Good

Date of publication
16/06/2018
Date of order
22/12/2017
16/06/2018
Terrific service at good price: Will buy from them again.
5.00
Excellent

Date of publication
16/06/2018
Date of order
14/03/2018
16/06/2018
All went smooth, and at sharp conditions. Great experience, again
5.00
Excellent

Date of publication
14/05/2018
Date of order
07/12/2017
14/05/2018
Deplain was nice to work with.
5.00
Excellent

Date of publication
27/04/2018
Date of order
30/01/2018
27/04/2018
Very helpful and effective team. All purchase experience exceeded my expectations.
5.00
Excellent

Date of publication
22/04/2018
Date of order
01/02/2018
22/04/2018
very good communication, thanks to competent contacts and excellent delivery service. always happy again
5.00
Excellent

Deplain.com customer reviews

Deplain.com

Deplain.com Design Shop Online

Deplain.com realize your dreams. Since more than 30 years our company offers to our customers the best designer home furnishings of all time. "Quality First" is our motto. Furniture that will last, probably eternal. Modern design furniture and timeless classics, products that will make your home an exclusive place. Sofas with soft curves, chairs with sharp lines, kitchens brightly colored, whatever your style is, modern, classic or contemporary, on Deplain.com you will always have the best and at the best price. Our team of talented architects and designers is always at your disposal to make your dream a reality. Cassina, Vitra, Giorgetti, Flexform, Flos, Poltrona Frau, are just some of the brands that you can find in our online shop. Not only furniture but also accessories such as lamps, clocks, shelves, mirrors, tables and many more. Outdoor furniture to decorate your garden or your terrace. Office furniture that will make your professional life more pleasant. Classy and stylish details that will make the difference. Brighten up your home with our great selection of lighting, pendant, applique, lamps and much more.

Contact
via Nuova Stesicoro, 266
90018 Termini Imerese (PA)
Italy
sales@deplain.com
Deplain.com
Owner
Deplain s.r.l.
via Nuova Stesicoro, 266
90018 Termini Imerese (PA)
Italy
Authorized representative
Giovanni Scillufo
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Deplain.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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