misterspex.co.ukReviews

: 1,899Good

4.15

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with Buyer Protection

certified since: 21/03/2016
updated on: 09/08/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 21/03/2016
updated on: 09/08/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for misterspex.co.uk

160 verified reviews in the last 12 months

1,899 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


4 months ago
Mister Spex where very helpful and thorough when it came to ordering my glasses. Their communication was excellent, especially when they needed to know my pupillary distance for the chosen prescription sunglasses I'd selected. They responded to my messages quickly in a professional manner. Delivery was just under a week once the order had been confirmed and production completed. Very happy with my new prescription sunglasses, thank you Mister Spex.
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the most relevant critical review


1 year ago
The worst shopping experience of all times! They charged me in full (£1100) for 2 "free home trials" when they shouldn't have. They lied about not having received my returns when instead Royal Mail tracking showed they had. Then, a month later, I'm still without my prescription glasses, despite their 7-15 delivery policy. To add insult to injury, their customer service reps don't apologize for their company's wrongdoings, giving an attitude to customers who paid for a service that was NOT provided! Worst shop I've ever dealt with!
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Reviews for misterspex.co.uk

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(110)
(16)
 Verified review
6 months ago
Excellent service,would definitely recommend.
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6 months ago
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6 months ago
Great prices, fast delivery
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6 months ago
contact lenses very cheap
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6 months ago
Good international service
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6 months ago
Excellent service, many thanks
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 Verified review
7 months ago
Item as described at a very good price delivered promptly
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 Verified review
7 months ago
Ordered sunglasses arrived bey quickly and exactly what I wanted
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 Verified review
7 months ago
Great price with speedy excellent delivery. The product is awesome too!
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 Verified review
7 months ago
Great service. Very efficient. I got my glasses within one week of ordering. Very pleased. Would highly recommend.
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7 months ago
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7 months ago
General communications was excellent, and their response to an email query about the order was swift and personal. The returns process for sample glasses is simple and well-thought out.
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7 months ago
Good price, cheaper than most others and delivery quick
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8 months ago
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8 months ago
Good prices and fast shipping
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8 months ago
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8 months ago
Always a worry going with the cheapest as not always the most reliable etc. But it arrived in good time and the product is legit - I’ll happily use them again (if they’re still the cheapest in 6 months time when I need more contacts!)
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8 months ago
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8 months ago
All so easy, great selection and service. Prompt dispatch .
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 Verified review
8 months ago
Quick delivery of quality frames to try at home. The process of returning the home trial frames was simple & easy and no money was not deducted from my account (as per some review claims). Telephone customer service operator Tomas was helpful, professional and friendly. I personally would recommend and use this company again.
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