Mister Spex where very helpful and thorough when it came to ordering my glasses. Their communication was excellent, especially when they needed to know my pupillary distance for the chosen prescription sunglasses I'd selected. They responded to my messages quickly in a professional manner.
Delivery was just under a week once the order had been confirmed and production completed.
Very happy with my new prescription sunglasses, thank you Mister Spex.
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1 year ago
The worst shopping experience of all times!
They charged me in full (£1100) for 2 "free home trials" when they shouldn't have.
They lied about not having received my returns when instead Royal Mail tracking showed they had.
Then, a month later, I'm still without my prescription glasses, despite their 7-15 delivery policy.
To add insult to injury, their customer service reps don't apologize for their company's wrongdoings, giving an attitude to customers who paid for a service that was NOT provided!
Worst shop I've ever dealt with!
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Reviews for misterspex.co.uk
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24 days ago
Good online shopping experience and kept me up to date with my shipment every step of the way. I'm very happy with my work purchase
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1 month ago
2nd time ordering with out issues
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3 months ago
Nice glasses. Delivery slightly slower than other sites. Well packaged too
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4 months ago
Refunds can be time consuming, been waiting 3 weeks now
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5 months ago
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6 months ago
Fast delivery,everything was professionally done
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7 months ago
Good price, cheaper than most others and delivery quick
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8 months ago
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9 months ago
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9 months ago
Was fine using the service just not as quick as other services that offer next day or quick delivery as a standard delivery - I ran out of lenses which is why I make this comment
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9 months ago
Had what I wanted at a competative price using haloween offer and larger 90 lens packs. Good range of products and easy to order.
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10 months ago
Competitive prices. Delivery of contact lenses a bit slower than previous supplier. Didn't like they kept PayPal details without asking!
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11 months ago
Ordered Sunday item came Friday no ray ban instructions and cleaning cloth email them it came the following Friday good service otherwise
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1 year ago
Sent the correct lenses at a good price
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1 year ago
Overall good experience but delivery time could be better I think
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