misterspex.co.ukReviews

: 1,903Good

4.15

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with Buyer Protection

certified since: 21/03/2016
updated on: 16/08/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 21/03/2016
updated on: 16/08/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for misterspex.co.uk

163 verified reviews in the last 12 months

1,903 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


4 months ago
Mister Spex where very helpful and thorough when it came to ordering my glasses. Their communication was excellent, especially when they needed to know my pupillary distance for the chosen prescription sunglasses I'd selected. They responded to my messages quickly in a professional manner. Delivery was just under a week once the order had been confirmed and production completed. Very happy with my new prescription sunglasses, thank you Mister Spex.
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the most relevant critical review


1 year ago
The worst shopping experience of all times! They charged me in full (£1100) for 2 "free home trials" when they shouldn't have. They lied about not having received my returns when instead Royal Mail tracking showed they had. Then, a month later, I'm still without my prescription glasses, despite their 7-15 delivery policy. To add insult to injury, their customer service reps don't apologize for their company's wrongdoings, giving an attitude to customers who paid for a service that was NOT provided! Worst shop I've ever dealt with!
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Reviews for misterspex.co.uk

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(16)
 Verified review
24 days ago
Good online shopping experience and kept me up to date with my shipment every step of the way. I'm very happy with my work purchase
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 Verified review
1 month ago
2nd time ordering with out issues
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 Verified review
3 months ago
Nice glasses. Delivery slightly slower than other sites. Well packaged too
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4 months ago
Refunds can be time consuming, been waiting 3 weeks now
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5 months ago
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 Verified review
6 months ago
Fast delivery,everything was professionally done
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 Verified review
7 months ago
Good price, cheaper than most others and delivery quick
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 Verified review
8 months ago
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9 months ago
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9 months ago
Was fine using the service just not as quick as other services that offer next day or quick delivery as a standard delivery - I ran out of lenses which is why I make this comment
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 Verified review
9 months ago
Had what I wanted at a competative price using haloween offer and larger 90 lens packs. Good range of products and easy to order.
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 Verified review
10 months ago
Competitive prices. Delivery of contact lenses a bit slower than previous supplier. Didn't like they kept PayPal details without asking!
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 Verified review
11 months ago
Ordered Sunday item came Friday no ray ban instructions and cleaning cloth email them it came the following Friday good service otherwise
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 Verified review
1 year ago
Sent the correct lenses at a good price
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1 year ago
Overall good experience but delivery time could be better I think
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1 year ago
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