Mister Spex where very helpful and thorough when it came to ordering my glasses. Their communication was excellent, especially when they needed to know my pupillary distance for the chosen prescription sunglasses I'd selected. They responded to my messages quickly in a professional manner.
Delivery was just under a week once the order had been confirmed and production completed.
Very happy with my new prescription sunglasses, thank you Mister Spex.
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6 months ago
I tried out the 10-day trial which could have not been more stressful. I was emailed to confirm my order and that the trial would start once I had received the frames. However, I was emailed a few days later to say that the frames had been dispatched and that the 10 day period starts with the delivery. I was then emailed to say that there would be a delay in delivery. The frames did not arrive until day 8 so I returned them immediately as to secure that I would get my deposit on the frames back. It has been almost a week since I returned the frames and I still have no email of confirmation to say that my order has been returned or that my refund will be processed. I emailed the customer care team for reassurance and I am still waiting on a reply. If you want to save your money, I suggest you go elsewhere. The trial should NOT start with the delivery, only when the frames arrive at your doorstep.
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Reviews for misterspex.co.uk
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Yesterday
great service and value for money compared to the high street shops.
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9 days ago
Great overall service, Amazing sunglasses, Updated on the delivery progress.
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11 days ago
I ordered some new Ray-Bans,,they arrived fairly quickly,,very keenly priced and 100% original,,so overall very pleased and will not hesitate to use mister spex again should the need arise.
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17 days ago
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25 days ago
Exactly what I wanted
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1 month ago
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1 month ago
Excellent Ray Bans
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1 month ago
Ordering was straight forward (but you need to be very precise for your prescription (+ or -).
My sunglasses turned up within the time stated and well packaged.
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1 month ago
Great transparent service
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1 month ago
Everything was fine thank you. You had a good range of sunglasses to choose from and I found some at a reasonable price. The lenses had a pinky tint to them rather than the brown I was expecting but they are fine. I was also kept well informed of the delivery status.
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1 month ago
You have an easy website to navigate. I found what I wanted easily. The delivery was quick and I love my sunglasses. I don't think you could have done anything better. Thanks.
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1 month ago
Nice glasses. Delivery slightly slower than other sites. Well packaged too
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1 month ago
Excellent service , have shopped many time , would recommend *****
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2 months ago
Easy to navigate website, ordering process straightforward, sunglasses arrived promptly. Great pair of Ray Bans at a very competitive price. Very pleased.
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2 months ago
A huge range of glasses to choose from, that can be made to my prescription. Really easy to order and great value for money. (Be warned, when entering your prescription details - remember + or - numbers, as I got it wrong --- completely my fault). The sunglasses arrived perfectly.
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2 months ago
Mister Spex where very helpful and thorough when it came to ordering my glasses. Their communication was excellent, especially when they needed to know my pupillary distance for the chosen prescription sunglasses I'd selected. They responded to my messages quickly in a professional manner.
Delivery was just under a week once the order had been confirmed and production completed.
Very happy with my new prescription sunglasses, thank you Mister Spex.
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2 months ago
Great idea to try at home. All went very smooth.
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2 months ago
Amazing service , awsome glasses. A happy wife a happy life
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3 months ago
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3 months ago
Brilliant choice, great price! Highly recommended!!
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