Reviews for garagepride.co.uk
4.85/5.00
Excellent
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garagepride.co.uk - Transform Your Garage
Garages are often sadly neglected, unwelcoming and used as a dumping ground. The garage is an extension of your home so why should it be treated as a poor relation? Your garage can complement your home and cars. Through this online shop you can purchase a range of good quality storage cabinets in steel along with wall storage systems. Easily laid PVC garage floor tiles transform the appearance of your floor and insulate against cold and damp.
Contact
GaragePride LTD
Suite 2B, Network House, Badgers Way, Oxon Business Park
SY3 5AB Bicton Heath
United Kingdom
Authorised representative
Ken Evans
the most relevant positive review
1 year ago
Great service from enquiry to delivery. I had detailed queries wrt sizing etc as my fitted furniture area was very tight. Ricky & Ken at Garage Pride were very helpful in answering queries & making suggestions. Delivery was speedy & well advised. Unfortunately 1 item suffered water ingress at some point but on reporting this a replacement was dispatched immediately. So pleased I placed a 2nd order
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Answer by garagepride.co.uk
1 year ago
Thank you for leaving a comprehensive review Steve. We were pleased to be of assistance with both orders. We're sure the cabinets have made a huge difference in your garage.
the most relevant critical review
1 year ago
Really disappointed with the garage flooring I bought from garage pride. I bought the evotile performance in graphite grey for my residential garage. It marks ridiculously easily, so after laying it and cleaning it, it was already covered in scuffs and scratches. Sure it is easy to sweep. It doesn’t mop all that well because the surface isn’t smooth. Wishes I had just painted the floor.
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Answer by garagepride.co.uk
1 year ago
Thank you for leaving a review. Customers have purchased many acres of this product from us since 2010 and we haven't received feedback of this nature before. Tiles shouldn't mark and scuff if care is taken during fitting and certainly not in normal use. We will be in touch to understand this further. Floor paint would need regular renewal in comparison.
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Critical
1 year ago
Great service from enquiry to delivery. I had detailed queries wrt sizing etc as my fitted furniture area was very tight. Ricky & Ken at Garage Pride were very helpful in answering queries & making suggestions. Delivery was speedy & well advised. Unfortunately 1 item suffered water ingress at some point but on reporting this a replacement was dispatched immediately. So pleased I placed a 2nd order
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Answer by garagepride.co.uk
1 year ago
Thank you for leaving a comprehensive review Steve. We were pleased to be of assistance with both orders. We're sure the cabinets have made a huge difference in your garage.
1 year ago
Really disappointed with the garage flooring I bought from garage pride. I bought the evotile performance in graphite grey for my residential garage. It marks ridiculously easily, so after laying it and cleaning it, it was already covered in scuffs and scratches. Sure it is easy to sweep. It doesn’t mop all that well because the surface isn’t smooth. Wishes I had just painted the floor.
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Answer by garagepride.co.uk
1 year ago
Thank you for leaving a review. Customers have purchased many acres of this product from us since 2010 and we haven't received feedback of this nature before. Tiles shouldn't mark and scuff if care is taken during fitting and certainly not in normal use. We will be in touch to understand this further. Floor paint would need regular renewal in comparison.
What other customers say about their experience with garagepride.co.uk
24 days ago
Delivery quoted 3 to 5 days. Cabinets arrived day after I ordered!! floor tiles a week later!!Limited storage in 2.5 x 4m garage. Had to empty garage day of delivery instead of 3 days. Had to then move packaged cabinets about when painting ceilings & walls and fitting of tiles. 3 tiles got scratched and replaced. Fitting and assembly was simple, very pleased with quality and look.
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2 months ago
Always found the staff at Garage Pride to be really helpful when I have called. Have used raised disk floor tiles in our gym really pleased with them, lots of positive comments about them too. Now ordered the same product in a darker colour for my husband's garage floor. A few issues around delivery but not the fault of the staff at G P. Would definitely recommend them for service and product.
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Answer by garagepride.co.uk
1 month ago
Thank you for leaving a review and for your kind comments about our assistance and the product. We're not sure what the delivery issues were but will look into it with the carrier to see what the issue was. We trust that the tiles look great in your gym and will provide long and successful service.
1 month ago
Excellent service from the Garage Pride team at all stages of the process. And an excellent product which exactly meets the description and our needs. But their delivery partner was the worst I have come across. No prior call as promised. Then wrong day. Finally on the right day, without asking, the driver deliberately chose the curb furthest from our garage and we have a long corner frontage!
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Answer by garagepride.co.uk
1 month ago
We are pleased that you rated the product and service highly, but apologise for the poor performance on the part of the carrier. The depot serving your address failed to read the paperwork that clearly requested a book-in call, and employed a less than helpful driver. Deliveries normally go much more smoothly than this.
3 months ago
Great product, yet to lay - looks straight forward
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Answer by garagepride.co.uk
2 months ago
Thank you for leaving a review. We are sure you will find laying the tiles to be very easy.
4 months ago
We bought the 10 piece evoline cabinet set and the Storepanel wall kit with accessories. Both products are of a very high standard and has transformed our garage to a very professional uncluttered working space. We are very pleased with the end result.
Customer service was first class, informative, helpful and friendly.
A slight issue with delivery was resolved very quickly.
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Answer by garagepride.co.uk
4 months ago
Thank you for leaving such a comprehensive review! Yours was a significant order with several pallets of products arriving your end. We are pleased that it went well for you. Would you be able to share some photographs with us please?
4 months ago
Shelves seemed a little flimsy but when constructed were fine. MDF shelves - I painted, I personally think it’s necessary / worth doing.
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Answer by garagepride.co.uk
4 months ago
Thank you for leaving a review. We trust the shelves will provide you with long service.
4 months ago
Quality products but slightly chaotic deliveries with units arriving unannounced and either days early or days late .
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Answer by garagepride.co.uk
4 months ago
Thank you for leaving a review. We believe you are referring to the Sealey cabinets part of your order. Sealey's stock has been variable in the last 3 months due to delays at ports both ends. Goods have been despatched to customers rather piecemeal as a result. However, restocking logistics appears to be now resolved and this should not happen again. We apologise for any inconvenience caused.
10 months ago
Delivery quoted on website was 2 - 3 days, invoice stated 3 - 5 days. Order was placed on August 7th and delivered to freight forwarder on 19th August. Fortunately this was not an issue in this instance as I was available to receive goods but if I had not then I would have ended up paying storage charges to shipper . Can’t fault the quality of the product or packaging but would recommend instruc
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Answer by garagepride.co.uk
9 months ago
Thank you for leaving a review. We apologise again for the delay incurred which was due to the quantity of orders being manufactured. We can assure you that you would not have had to pay storage charges.
10 months ago
Shipping company dispatched the pack of tiles on the wrong type of pallet; delivery driver could not unload them properly. Driver volunteered to unload tiles manually. Tiles are good quality and are easy to fit. However, floor imperfections stand out, so various tiles need to be lifted to address them. Recommend careful prepping of a totally level surface free of even the of smallest of stones.
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Answer by garagepride.co.uk
10 months ago
Thank you for leaving a review. The tiles are despatched on standard pallets so the pallet delivery driver's comments are very unusual. However it was good of him to volunteer to help unload. Floor preparation is normally limited to carefully sweeping up debris and small stones before laying, unless there are sharp high spots that simply need chipping off in advance.
10 months ago
Product is really good quality and was easy to fit and the tile calculator on the web site was spot on.
Couple of negatives, I was not informed of the delivery date and the goods turned up unexpectedly. Also the product was on a large pallet but the delivery driver would not take this away and it was a problem for me to dispose of it as the local tip now charge for non household waste.
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Answer by garagepride.co.uk
9 months ago
Thank you for leaving a review. That is very odd as we always send out an email advising customers of tile despatch on a next day delivery. Larger tile orders have to be despatched via a pallet company and pallet removal is entirely at the discretion of their driver. Some are more helpful than others of course. Thank you for your comments about the product and tile calculator.
1 year ago
Service was very good through out the buying and delivery procedure. Some comments however, the delivery driver did not have a tail lift on his truck and had to man handle all units on his own, H&S issues here? Also, never got an answer as to why I later received an additional top cupboard door, and it did not fit my units anyway, must have been intended for another customer.
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Answer by garagepride.co.uk
1 year ago
Thank you for leaving a review Chris. Sealey Tools use TNT Pallets for their deliveries and it is unusual for them to use a vehicle without a tail lift. We will pass this information on to Sealey. We don't know what the extra door was for and believe it to be a sales admin. error at Sealey. We trust the products will provide a long and successful storage solution.
1 year ago
Had difficulties with this order due to Covid 19 restrictions. Their supplier to a long time to send stock, do I had to wait 2 months before I received them. Unfortunately it was me who had to keep chasing for updates. Service could have been a bit better if I had been kept informed proactively by garage pride
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Answer by garagepride.co.uk
1 year ago
Thank you for leaving a review. We're in very strange, unusual times with a couple of key manufacturers closing down and our working from home. However normal service levels are now being resumed and we apologise for the delays. Thank you also for your 5 star product rating.
5 months ago
The delivery was quick. No problem with the order.
The item was dubious and I would not trust it to hold 200kg on one shelf. I could test it with bags of coal and sand but it would break. Not entirely £85 wasted. I will use it to store my air bags on. Cheaper than Screwfix too.
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Answer by garagepride.co.uk
5 months ago
Thank you for leaving a review and your five stars for delivery and service. The 5 shelf kit you purchased has a TOTAL capacity of 250kg spread uniformly across the five shelves. Each shelf has been tested by the manufacturer at 50kg UDL.
1 year ago
Units were fine but issues with the worktops different colour and fixings missing all have been sorted although courier said they only picked up one worktop for replacing
Was promised a refund for the inconvenience but nothing to date.
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Answer by garagepride.co.uk
1 year ago
Thank you for leaving a review. It's good to know that it was sorted out. We will look into what was said regarding the inconvenience caused.
9 months ago
We were not notified of the delivery day. Luckily we were at home when the delivery arrived. This is not a delivery you can leave with a neighbour. A delivery day should be confirmed and a time slot would be preferable.
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Answer by garagepride.co.uk
7 months ago
Thank you for leaving a review. Normally. delivery days are confirmed though time slots are difficult due to the way in which pallet delivery companies organise their logistics. With most products, other than Sealey, we can obtain an ETA on the morning of delivery.
1 year ago
Very good product. Slight frustration when assembling as some of the parts were on locked drawers that didn’t know about till had already starting putting parts together & had to redo some of the setup.
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Answer by garagepride.co.uk
1 year ago
Thank you for your review and positive comment about the product. We don't quite understand your comment about some parts being inside drawers but will be looking into it.
1 year ago
Cabinets turned up in a 40 ton artic lorry so I had to drive my pick up round the corner where the lorry was parked and do 2 runs not a problem but thought it was kerbside delivery
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Answer by garagepride.co.uk
1 year ago
Thank you for leaving a review. It is indeed a kerbside delivery though pallet delivery drivers are often a little more flexible and helpful. We have taken it up with the carrier as to why they arrived in such a large vehicle when a smaller rigid curtain-side with a tail lift is the norm.
8 months ago
Disappointed that carrier only delivered goods to pavement and did not position.
I had however been warned of this by telephone but website did offer positioning.
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Answer by garagepride.co.uk
7 months ago
Thank you for leaving a review and apologies for the inconvenience. The carrier delivering and positioning Phoenix cupboards had a sudden change of policy regarding social distancing and it was unfortunately out of our hands. The website notes have been updated to reflect this.
10 months ago
Very happy with new garage door and the way it was fitted was excellent
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Answer by garagepride.co.uk
9 months ago
Thank you for leaving a review. "Garage door" is probably an auto-correct error as we don't do doors :). However we are pleased to hear that you are happy with your new garage floor. We trust that it will provide you with long and successful service.
10 months ago
Good simple, straight forward service and products. Just what you want.
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Answer by garagepride.co.uk
10 months ago
Thank you very much for leaving a review. We trust that the shelving will provide long and useful service.
Reviews for garagepride.co.uk
4.85/5.00
Excellent
How is the rating calculated?
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certified since: 05/03/2014
updated on: 15/06/2021
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Details about garagepride.co.uk
garagepride.co.uk- Logo - reviews
Categories
garagepride.co.uk - Transform Your Garage
Garages are often sadly neglected, unwelcoming and used as a dumping ground. The garage is an extension of your home so why should it be treated as a poor relation? Your garage can complement your home and cars. Through this online shop you can purchase a range of good quality storage cabinets in steel along with wall storage systems. Easily laid PVC garage floor tiles transform the appearance of your floor and insulate against cold and damp.
Contact
GaragePride LTD
Suite 2B, Network House, Badgers Way, Oxon Business Park
SY3 5AB Bicton Heath
United Kingdom
Authorised representative
Ken Evans