Reviews for garagepride.co.uk
4.84/5.00
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garagepride.co.uk - Transform Your Garage
Garages are often sadly neglected, unwelcoming and used as a dumping ground. The garage is an extension of your home so why should it be treated as a poor relation? Your garage can complement your home and cars. Through this online shop you can purchase a range of good quality storage cabinets in steel along with wall storage systems. Easily laid PVC garage floor tiles transform the appearance of your floor and insulate against cold and damp.
Contact
GaragePride LTD
Suite 2B, Network House, Badgers Way, Oxon Business Park
SY3 5AB Bicton Heath
United Kingdom
Authorised representative
Ken Evans
the most relevant positive review
2021-08-13T22:03:54Z 1 month ago
Ordered one day and the shelving was delivered within a week - delivery came unexpected as we thought we were to receive an email saying when it was to be delivered - packaging was damaged but the goods inside were okay. The shelving unit is exactly as ordered and described - it is sturdy and exactly what we were looking for. The shelves are wide and it holds a lot of stuff that was lying around the garage, it has certainly tidied out garage up. It takes more than one person to put together at the start but once the legs and bars were in place the rest was completed by one person.
Totally recommend this company and product.
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Answer by garagepride.co.uk
1 month ago
Thank you very much for leaving such a comprehensive review! We are sorry that delivery didn't go entirely to plan but all was well in the end with a good product supplied.
the most relevant critical review
2021-06-28T17:01:28Z 3 months ago
I’ve been really let down by GaragePride today. We placed an order for 2 garage cabinets approximately 6 weeks ago and were scheduled to deliver today, only to discover that the distribution centre they had contracted could not deliver to our address because they only had an 18 tonne lorry and couldn’t turn in our road, unless we were prepared to help unload from a small van. They had nothing in between and weren’t prepared to send 2 people when delivering. I have lived here for 15 years and never had this issue and never been asked to unload goods. Feel very, very let down by this. Unfortunately I can’t recommend this company.
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Answer by garagepride.co.uk
3 months ago
We are very sorry that you were let down. Larger, heavier garage cabinets can only be delivered via a pallet network using a rigid HGV with a tail lift. Your lane has a blue sign saying HGVs, No Through Road, No Turning Area, which put off the delivery company on the day. We may have been able to make alternative arrangements by prior discussion. Again, we apologise for the failure to deliver on this occasion.
Read the most relevant positive or most relevant critical review
Positive
Critical
2021-08-13T22:03:54Z 1 month ago
Ordered one day and the shelving was delivered within a week - delivery came unexpected as we thought we were to receive an email saying when it was to be delivered - packaging was damaged but the goods inside were okay. The shelving unit is exactly as ordered and described - it is sturdy and exactly what we were looking for. The shelves are wide and it holds a lot of stuff that was lying around the garage, it has certainly tidied out garage up. It takes more than one person to put together at the start but once the legs and bars were in place the rest was completed by one person.
Totally recommend this company and product.
garagepride.co.uk- Logo - reviews
Answer by garagepride.co.uk
1 month ago
Thank you very much for leaving such a comprehensive review! We are sorry that delivery didn't go entirely to plan but all was well in the end with a good product supplied.
2021-06-28T17:01:28Z 3 months ago
I’ve been really let down by GaragePride today. We placed an order for 2 garage cabinets approximately 6 weeks ago and were scheduled to deliver today, only to discover that the distribution centre they had contracted could not deliver to our address because they only had an 18 tonne lorry and couldn’t turn in our road, unless we were prepared to help unload from a small van. They had nothing in between and weren’t prepared to send 2 people when delivering. I have lived here for 15 years and never had this issue and never been asked to unload goods. Feel very, very let down by this. Unfortunately I can’t recommend this company.
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Answer by garagepride.co.uk
3 months ago
We are very sorry that you were let down. Larger, heavier garage cabinets can only be delivered via a pallet network using a rigid HGV with a tail lift. Your lane has a blue sign saying HGVs, No Through Road, No Turning Area, which put off the delivery company on the day. We may have been able to make alternative arrangements by prior discussion. Again, we apologise for the failure to deliver on this occasion.
What other customers say about their experience with garagepride.co.uk
2021-09-03T08:49:49Z 23 days ago
Very professional, helpful and friendly service over the phone.
Build quality of the ‘Ecoline’ cabinets very good but paint finish on some was poor and had to be returned. Two cabinets had dents and were also returned. Replacements were sent without any quibble and quickly. These items were ordered during COVID lockdown, which could go some way to explain why these problems occurred.
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Answer by garagepride.co.uk
18 days ago
Thank you for leaving a review. Another £5 added to our monthly Cancer Research fund! Your cabinets were indeed delivered during a lockdown period when pallet carriers and manufacturers were under strain. However, we were pleased to be able to resolve your issues quickly and without any further problems arising.
2021-08-02T15:30:37Z 2 months ago
The staff I spoke with were friendly and helpful and the cupboards themselves are excellent. Thankfully the delivery driver kindly broke his coy’s rules to help me carry them indoors. I had not appreciated that I would be left with the problem of disposing of two large wooden pallets and six very large pieces of cardboard. I’m now faced with a bill of £70 + VAT to have them removed from my drive.
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Answer by garagepride.co.uk
18 days ago
Thank for leaving such a detailed review. Cabinets are, by their very nature, delivered on pallets. You were fortunate enough to encounter a very helpful driver. The pallets should only have been 80cm x 120cm, hopefully you got another quote or found a way to get them to the recycling centre!
2021-08-03T19:17:46Z 2 months ago
Only reason you did not get 5 stars for delivery
Was UPS and that stands for useless parcel company
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Answer by garagepride.co.uk
18 days ago
Thank you very much for leaving a review. We generally find that UPS achieves next day delivery on most of the parcel items we despatch. In our experience, all parcel carriers will fail to provide the promised service levels on occasion. However, we are pleased that they arrived in good condition.
2021-08-02T21:25:17Z 2 months ago
Good quality tiles , very easy to self install.
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Answer by garagepride.co.uk
18 days ago
Thank you very much! Most of our customers find them very straightforward to fit on a DIY basis. It's a most satisfying job too.
2021-06-14T19:41:53Z 4 months ago
Good cycl
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Answer by garagepride.co.uk
3 months ago
Thank you!
2021-04-27T09:25:06Z 5 months ago
Always found the staff at Garage Pride to be really helpful when I have called. Have used raised disk floor tiles in our gym really pleased with them, lots of positive comments about them too. Now ordered the same product in a darker colour for my husband's garage floor. A few issues around delivery but not the fault of the staff at G P. Would definitely recommend them for service and product.
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Answer by garagepride.co.uk
5 months ago
Thank you for leaving a review and for your kind comments about our assistance and the product. We're not sure what the delivery issues were but will look into it with the carrier to see what the issue was. We trust that the tiles look great in your gym and will provide long and successful service.
2021-05-12T21:24:39Z 5 months ago
Excellent service from the Garage Pride team at all stages of the process. And an excellent product which exactly meets the description and our needs. But their delivery partner was the worst I have come across. No prior call as promised. Then wrong day. Finally on the right day, without asking, the driver deliberately chose the curb furthest from our garage and we have a long corner frontage!
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Answer by garagepride.co.uk
5 months ago
We are pleased that you rated the product and service highly, but apologise for the poor performance on the part of the carrier. The depot serving your address failed to read the paperwork that clearly requested a book-in call, and employed a less than helpful driver. Deliveries normally go much more smoothly than this.
2021-05-22T11:07:33Z 5 months ago
Delivery quoted 3 to 5 days. Cabinets arrived day after I ordered!! floor tiles a week later!!Limited storage in 2.5 x 4m garage. Had to empty garage day of delivery instead of 3 days. Had to then move packaged cabinets about when painting ceilings & walls and fitting of tiles. 3 tiles got scratched and replaced. Fitting and assembly was simple, very pleased with quality and look.
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Answer by garagepride.co.uk
3 months ago
Thank you for leaving a review. We are sorry that the cabinets were delivered more promptly than expected. It is possible to specify a delivery day to help with the logistics and timing of fitting the various products. However, we are pleased that it all ended up well and to your satisfaction.
2021-02-22T21:16:39Z 8 months ago
We bought the 10 piece evoline cabinet set and the Storepanel wall kit with accessories. Both products are of a very high standard and has transformed our garage to a very professional uncluttered working space. We are very pleased with the end result.
Customer service was first class, informative, helpful and friendly.
A slight issue with delivery was resolved very quickly.
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Answer by garagepride.co.uk
7 months ago
Thank you for leaving such a comprehensive review! Yours was a significant order with several pallets of products arriving your end. We are pleased that it went well for you. Would you be able to share some photographs with us please?
2021-02-03T22:48:31Z 8 months ago
The delivery was quick. No problem with the order.
The item was dubious and I would not trust it to hold 200kg on one shelf. I could test it with bags of coal and sand but it would break. Not entirely £85 wasted. I will use it to store my air bags on. Cheaper than Screwfix too.
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Answer by garagepride.co.uk
8 months ago
Thank you for leaving a review and your five stars for delivery and service. The 5 shelf kit you purchased has a TOTAL capacity of 250kg spread uniformly across the five shelves. Each shelf has been tested by the manufacturer at 50kg UDL.
2020-10-07T13:06:28Z 1 year ago
We were not notified of the delivery day. Luckily we were at home when the delivery arrived. This is not a delivery you can leave with a neighbour. A delivery day should be confirmed and a time slot would be preferable.
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Answer by garagepride.co.uk
10 months ago
Thank you for leaving a review. Normally. delivery days are confirmed though time slots are difficult due to the way in which pallet delivery companies organise their logistics. With most products, other than Sealey, we can obtain an ETA on the morning of delivery.
2020-11-04T11:27:37Z 1 year ago
Disappointed that carrier only delivered goods to pavement and did not position.
I had however been warned of this by telephone but website did offer positioning.
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Answer by garagepride.co.uk
10 months ago
Thank you for leaving a review and apologies for the inconvenience. The carrier delivering and positioning Phoenix cupboards had a sudden change of policy regarding social distancing and it was unfortunately out of our hands. The website notes have been updated to reflect this.
2021-02-28T14:02:38Z 7 months ago
Shelves seemed a little flimsy but when constructed were fine. MDF shelves - I painted, I personally think it’s necessary / worth doing.
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Answer by garagepride.co.uk
7 months ago
Thank you for leaving a review. We trust the shelves will provide you with long service.
2021-02-18T20:54:35Z 8 months ago
Quality products but slightly chaotic deliveries with units arriving unannounced and either days early or days late .
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Answer by garagepride.co.uk
8 months ago
Thank you for leaving a review. We believe you are referring to the Sealey cabinets part of your order. Sealey's stock has been variable in the last 3 months due to delays at ports both ends. Goods have been despatched to customers rather piecemeal as a result. However, restocking logistics appears to be now resolved and this should not happen again. We apologise for any inconvenience caused.
2021-04-15T04:12:43Z 6 months ago
Great product, yet to lay - looks straight forward
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Answer by garagepride.co.uk
6 months ago
Thank you for leaving a review. We are sure you will find laying the tiles to be very easy.
Reviews for garagepride.co.uk
4.84/5.00
Excellent
How is the rating calculated?
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updated on: 25/09/2021
certified since: 05/03/2014
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Details about garagepride.co.uk
garagepride.co.uk- Logo - reviews
garagepride.co.uk - Transform Your Garage
Garages are often sadly neglected, unwelcoming and used as a dumping ground. The garage is an extension of your home so why should it be treated as a poor relation? Your garage can complement your home and cars. Through this online shop you can purchase a range of good quality storage cabinets in steel along with wall storage systems. Easily laid PVC garage floor tiles transform the appearance of your floor and insulate against cold and damp.
Contact
GaragePride LTD
Suite 2B, Network House, Badgers Way, Oxon Business Park
SY3 5AB Bicton Heath
United Kingdom
Authorised representative
Ken Evans