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jp-uk.co.uk
Reviews:

131 reviews in the last 12 months1,960 total reviews  

4.89
Excellent

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jp-uk.co.uk fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

30 Oct 2023
 Verified review
Excellent delivery speed once I’d negotiated the complex ordering on my first ever visit to the site. Frustrating there was no option to purchase by phone. I did contact the help number but no offer of help unfortunately. I received the parcel next day delivery. There is a 24 hour window for equipment install to report back any failures to not working. My install is only possible on a Tuesday. Fingers crossed for the tomorrow install. The item is a projector lamp for an old Hitachi projector in a church. The parcel is intact and the lamp looks intact so all should be well.

Top negative review

21 Dec 2023
 Verified review
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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Reviews for jp-uk.co.uk

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2 Mar 2024
 Verified review
I liked the no fuss communication and problem sorting quickly. It was not great waiting for delivery longer than next day and then being sent the wrong item
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21 Dec 2023
 Verified review

Delivery was a bit of a muddle

JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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8 Aug 2023
 Verified review

Quick delivery but unsure about the product

Quick delivery. Product looks very flimsy given the weight of screen it says it can support.
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29 Mar 2023
 Verified review
I never got the product, I had to ask for a refund after 2 weeks.
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