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Most relevant positive review
30 Oct 2023
Verified review
Excellent delivery speed once I’d negotiated the complex ordering on my first ever visit to the site.
Frustrating there was no option to purchase by phone. I did contact the help number but no offer of help unfortunately.
I received the parcel next day delivery. There is a 24 hour window for equipment install to report back any failures to not working.
My install is only possible on a Tuesday. Fingers crossed for the tomorrow install.
The item is a projector lamp for an old Hitachi projector in a church.
The parcel is intact and the lamp looks intact so all should be well.
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
Item arrived later than expected despite it showing in stock and paying for express delivery. The item cost was higher than other retailers too so if the item arrived quicker wouldn’t be so bad
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10 Aug 2024
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Answer by jp-uk.co.uk
12 Aug 2024
Thank you for your service Review.
Apologies we could not do better.
However, We are not able to accept unwanted items that have been damaged / broken when returned.
24 Jul 2024
Verified review
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21 Dec 2023
Verified review
Delivery was a bit of a muddle
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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2 Mar 2024
Verified review
I liked the no fuss communication and problem sorting quickly. It was not great waiting for delivery longer than next day and then being sent the wrong item
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10 Jun 2024
Verified review
Still do not have the goods, delivery service has been poor.