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30 Oct 2023
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Excellent delivery speed once I’d negotiated the complex ordering on my first ever visit to the site.
Frustrating there was no option to purchase by phone. I did contact the help number but no offer of help unfortunately.
I received the parcel next day delivery. There is a 24 hour window for equipment install to report back any failures to not working.
My install is only possible on a Tuesday. Fingers crossed for the tomorrow install.
The item is a projector lamp for an old Hitachi projector in a church.
The parcel is intact and the lamp looks intact so all should be well.
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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9 Feb 2024
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1 Feb 2024
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24 Jan 2024
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13 Jan 2024
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10 Jan 2024
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9 Jan 2024
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22 Dec 2023
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22 Dec 2023
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10 Dec 2023
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6 Dec 2023
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5 Dec 2023
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27 Oct 2023
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21 Dec 2023
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Delivery was a bit of a muddle
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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2 Mar 2024
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I liked the no fuss communication and problem sorting quickly. It was not great waiting for delivery longer than next day and then being sent the wrong item
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10 Jun 2024
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Still do not have the goods, delivery service has been poor.